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Zeige 5 Meldungen · 1 in den letzten 12 Monaten
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Bestätigt Hostelworld
Had to switch rooms bc they’re letting a girl stay there that was a literal tweaker and was throwing around loose threats and implying I’m carrying a gun bc I’m American. After I switched to my new room they informed me they had bed bugs in there and that I needed to switch rooms again. Didn’t feel comfy staying there at that point so asked for a refund for the rest of my stay and they said no, all they could do was pay for my laundry. Other staff told me there’s bed bugs through many more rooms
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Bestätigt Hostelworld
Was here for 2 weeks - there were 4 separate cases of bed bugs around the hostel, fine this stuff happens but the staff were very unhelpful and were more interested In fixing it quietly than helping us - no communication - was given a $10 bar tab, nice hostel and atmosphere but not worth it at all
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Bestätigt Hostelworld
The management here was very unwelcoming. After staying for a couple of weeks my friends and I could tell that the managers had a very clear preference for the people (especially girls) that were blonde and German, something that was very clear with who they allowed to do volunteer in the facility, and how interested the manager was in actually wanting to help you as a guest. Just very condescending and mean spirited management all around, with a weird discriminatory vibes. And the rumours are true, the place is infested with bed bugs, cockroaches and mice! I couldn’t eat in the bar attached to the hostel after I saw a mouse run out of the kitchen. And when you go to the desk to ask for help about the beg bug situation, again the management is less than co-operative or sympathetic with the situation. Honestly hear too many stories with people with the same opinion to not post on the website.
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Bestätigt Hostelworld
Hostel is in a good location in st kilda and I found it easy to meet people because of the social events they had on. The major con is that there are bedbugs here! When I told staff though, they seemed to take it serious and said they would clean the area thoroughly
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Bestätigt Hostelworld
Great location and lovely staff but unfortunately this hostel has bedbugs.