Casa Santurce

The suite was subpar and not at all what was advertised. there was mold everywhere and the room was filthy. the sheets smelled like old sweat. tons of roaches. never staying here again.

Terrible! The place was absolutely disgusting. Reels of urine. Mold vents. The woman at the front desk told us we receive a refund, never got one. This place should be condemned.

The hostel did not match the description or pictures when booking and it definitely did not meet expectations. I suggest looking at the google reviews as well, because I don’t see how any of these reviews are true.

Where do I even begin? We booked a private room, which ended up being around the left side of the first floor. As we got to the room, the unmistakeable smell of urine hit us. When shown the room by staff, the door latch was barely held together with tape, and did I mention the smell? The odor from the bathroom, or maybe the stray cats, had permeated the room. Inside were moldy pillows, broken fixtures, broken appliances, and also what appeared to be a BDSM setup installed on the bed

Friendly, helpful staff and appreciated laundry service. WiFi only worked near reception and was unreliable. Bed was comfy, but the damp air con made us feel unwell so we used the fan. Ensuite was so tiny you had to sit on the toilet sideways and the door wouldn’t close. Dead cockroach in room, otherwise clean. Kitchen was filthy, looked unsafe and poorly equipped. Rooftop had nice views but lacked the communal setup shown in photos.

DONT STAY HERE. The management has not responded to any of my emails. The rooms are disgusting, property in disarray, and the AC in the mixed room dorm is covered in black mold. I got sick after sleeping there because my bed was directly beneath the AC. I haven’t heard anything back from management yet, and was told that they knew about the issue but disregarded it. I booked my stay for 3 days and left after the first night. The pictures are catfishing you.

The bed and room was full of cockroach and mold why guys??? first time I see this.... We were really disappointed. I have picture and Video of the cockroach running on the bed and floor a beautiful Video of the bed full of mold. Come don't do that to your Guess.

C'est le pire hostel dans lequel je suis passé. En bref, allez ailleurs. Le dortoir était vétuste, humide et nous partagions la chambre avec des cafards. La cuisine, à peine équipée, avec du matériel qui mériteraient d'être intégralement remplacé. Le personnel, quand il était présent, était occupé à fumer des joints, en compagnie d'autres clients au point d'instaurer une ambiance mauvaise, voir menaçante.

DO NOT COME HERE! Everything is broken ant dirty, nothing is locked here and it’s so easy for people from the outside to get in. There is a weird vibe with many old people staying here for a long period of time. Overall it’s not a place than is nice to be in.

RUN. Literally anyone can walk in and steal your stuff & management lies. The door to the room didn't lock; the front gate isn't locked. Lockers are too small for luggage and not everyone gets one. I asked the front desk about checking out early and was told that I would get a refund. Days later, they told me my reason for checking out was insufficient and they wouldn't issue a refund. Other issues include: no water; broken bathroom door; dirty & messy kitchen; smelly sweat stained mattresse...

Très bien manque peut être un peu de confort dans les parties communes

Very fun hostel with a good quality/price. The staff is wonderful

The suite was subpar and not at all what was advertised. there was mold everywhere and the room was filthy. the sheets smelled like old sweat. tons of roaches. never staying here again.

Maya is an amazing team member! Food is not supposed to be stored in room but stuff is stolen from kitchen, unfortunately. Fridge should require dates/labels on items. Having clear instructions for after hours checking when booking would be helpful or a note in the confirmation email. I sent emails, made multiple calls and got through finally at the airport waiting on my flight, as you can imagine extremely nerve racking. Others in the hostel chat were having the same issues

Bed was comfy, only one toilet/shower for a room of 10 and fans/ac were loud all night

Terrible! The place was absolutely disgusting. Reels of urine. Mold vents. The woman at the front desk told us we receive a refund, never got one. This place should be condemned.

The hostel did not match the description or pictures when booking and it definitely did not meet expectations. I suggest looking at the google reviews as well, because I don’t see how any of these reviews are true.

only stayed one night and was in a big group of friends so didn't do much mingling but would totally recommend! in a super good location and pretty nice especially considering the price. also seemed like a cool social vibe, i would've wanted to stay longer for sure!

This place is perfect for people who are on a tight budget and tend to make last minute changes in plans. You gotta be flexible about your traveling experiences and open to new ideas. You’ll get a hot shower and a cozy bed to sleep in. I’ve stayed here several times and met amazing people. The hosts are extremely friendly and welcoming. I’m grateful that they also offer laundry services for a small fee.

Where do I even begin? We booked a private room, which ended up being around the left side of the first floor. As we got to the room, the unmistakeable smell of urine hit us. When shown the room by staff, the door latch was barely held together with tape, and did I mention the smell? The odor from the bathroom, or maybe the stray cats, had permeated the room. Inside were moldy pillows, broken fixtures, broken appliances, and also what appeared to be a BDSM setup installed on the bed

I’ll be honest, this is great if you just want a bed to sleep in. But not very social, and the bunk beds are falling apart/breaking. Love the AC, but the showers and bathrooms are disgusting

Ideal spot for travelers who want both fun and chill. The rooftop alone makes it worth staying.

Great hostel for meeting travelers from all over the world. Super walkable and beautiful views.

Such a special place. Relaxed, social, and full of good vibes. I would definitely come back.

Peaceful mornings, social nights, and beautiful surroundings. One of my favorite hostels ever.

This hostel has personality. Loved the community feel and the views over the lagoon.

Incredible sunsets, great atmosphere, and walking distance to everything I wanted to see.

Clean, comfortable, and very well located. The rooftop is easily the highlight of the stay.

One of those places you don't want to leave. Social but relaxed, amazing views, and perfect vibes.

Booked this as it was cost effective . But it's very old place , if anyone likes to live thn only book. Wall had mould , some dirt here n there under bed . 3 bunk bed in relatively small space. But on the other side, location is good you can find lots of food options near by, also terrace provide option to talk to other travellers. If you want to keep your bags before check in you can but door of that office always open so better take valuables with you. Overall okay for 1-2 nights for me only.