Mexico City · Mexico
RMS Hostal - Reforma
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Schlechteste Bewertungen
They don't care at all about the guests. They're doing renovations and they moved all the guest across mexico city to different locations. They didn't take care of the expenses for moving btw. Never told me beforehand that that was about to happen, until i called them. And didn't care at all about the inconvenience that caused me. Even said that "in fact, i wouldn't lost that much money and that it wasn't an inconvenience at all". Worst customer service ever. Won't recommend to stay here.
J'ai été facturé toute la durée de mon séjour alors que j'avais prévenu que j'aurais un jour de retard dû à des problèmes de bus, et ce dernier à été annulé sans que j'en sois informé. Je suis donc arrivé sans logement à Mexico et cela n'avait l'air de ne gêner en aucun cas la personne à l'accueil, qui était tout à fait désagréable. Je déconseille.
I was billed for the entire duration of my stay even though I had warned that I would be a day late due to bus problems, and the last one was canceled without my being informed. so I arrived homeless in Mexico and it didn't seem to bother the person at the reception in any way, which was quite unpleasant. i don't recommend it.
Half of the toilets worked, my bed smelled, and there was a constant drilling sound at night. Aside from that, the cleaning staff was very friendly. I hope the owners invest more resources into making this place decent for future guests.
Cold water showers, extremely dirty room(used condoms behind headboard) , I fell in the shower and staff laughed and was extremely rude.
The worst experience, AVOID AT ALL COST!!
a place full of thieves, dirty and sloppy
This was the worst hostel I have ever been at. And I have seen a lot. I left after one night even though I had booked 3. The room was very moldy which made the air unbreatheable (not surprising because there was no window). The toilets where clogged, dirty and toilet paper was missing. I did not dare use the bathrooms or kitchen because it was so nasty. The vibe was really strange and unwelcoming. Walls are thin and it gets noisy. DO NOT COME HERE IF YOU HAVE ANOTHER OPTION!
WHAT A DISGUSTING PLACE! 🤮🤢 Do yourself a favor and don't go there! Yeah, the staff service was terrible but the cleaning service was the worst... I literally saw bugs in my room! The only good thing about this place was the location
Te cobran más de lo que dicen, limpieza es un asco baños sucios, mala higiene, olores desagradables
They charge you more than they say, cleaning is a disgusting thing dirty bathrooms, poor hygiene, unpleasant smells
A nivel general todo está muy deteriorado, deberían invertir un poco y remodelar baños qué sean más presentables, al igual que la cocina debería tener más utensilios y más presentada. Respecto a la ubicación es perfecta, pero no me hospedaria de nuevo por el deterioro.
In general everything is very deteriorated, they should invest a little and remodel bathrooms that are more presentable, just like the kitchen should have more utensils and more presentation.
Aktuelle Bewertungen
They don't care at all about the guests. They're doing renovations and they moved all the guest across mexico city to different locations. They didn't take care of the expenses for moving btw. Never told me beforehand that that was about to happen, until i called them. And didn't care at all about the inconvenience that caused me. Even said that "in fact, i wouldn't lost that much money and that it wasn't an inconvenience at all". Worst customer service ever. Won't recommend to stay here.
Bien placé. Seul avantage de cet hostel. Les salles de bains sont sales et les machines à laver tournent tout le temps, y compris la nuit à côté des dortoirs
The only advantage of this hostel is that the bathrooms are dirty and the washing machines are running all the time, including the night next to the dorms
Cheap but definitely not the best. Bed was dirty, wasn't probably changed after the last person. Kitchen is barely usable, no ustensiles, no drinkable water. Bathroom are quite old, sometimes there is no water or no paper.
J'ai été facturé toute la durée de mon séjour alors que j'avais prévenu que j'aurais un jour de retard dû à des problèmes de bus, et ce dernier à été annulé sans que j'en sois informé. Je suis donc arrivé sans logement à Mexico et cela n'avait l'air de ne gêner en aucun cas la personne à l'accueil, qui était tout à fait désagréable. Je déconseille.
I was billed for the entire duration of my stay even though I had warned that I would be a day late due to bus problems, and the last one was canceled without my being informed. so I arrived homeless in Mexico and it didn't seem to bother the person at the reception in any way, which was quite unpleasant. i don't recommend it.
Todo bien Deberían de usar un timbre silencioso solo para la persona que esra en la entrada
Everything is fine They should use a silent bell only for the person who is at the entrance
Very dirty, everything needs a good clean. Our bed sheets were dirty. The fan in our room was dusty. The curtain to our room had holes in it.
La chambre était pas trop mal mais le reste est à revoir… Pas de couverts dans la cuisine et les plaques de cuisson sont vieilles. Pas d’eau chaude voir pas d’eau du tout. Toilettes sales. Et quand tu en parles au personnel, ils n’ont pas de solutions, c’est assez exaspérant. De plus, la porte d’entrée était bloqué et l’homme de l’accueil n’avait pas de solutions et nous disait d’attendre… Heureusement qu’un des clients a réussi à ouvrir la porte
The room was not too bad but the rest is to be reviewed... No cutlery in the kitchen and the cookware is old. No hot water see no water at all. Dirty toilets. And when you talk to the staff about it, they have no solutions, it's quite infuriating. Besides, the door was blocked and the receptionist had no solutions and told us to wait... Luckily one of the guests managed to open the door.
2x no water in AM. No one early in the AM has any agency to fix it or has been taught how to fix it. Bathrooms are moldy, hot water for showers only. Not sinks. No elevator. Kitchen poorly equipped. No forks knives spoons glasses cups etc.
La puerta del dormitorio no cerraba, así que pasé escuchando toda la noche el ruido de las personas que estaban en el patio. Los baños no tienen ni jabón ni papel de baño, realmente están en un descuido total. El único punto positivo del hostal es la ubicación.
The door of the dormitory did not close, so I spent the whole night listening to the noise of people who were in the courtyard. the bathrooms have neither soap nor toilet paper, they are really in a total disarray. the only positive point of the hostel is the location.
Clean room and good location for a night or two.
Great vibes, great sleep, and everything felt well-organized.
Great location, but the overall cleanliness and bathroom facilities are severely lacking and need renovation. I was unable to stay overnight because of the unacceptable hygiene standards.
Half of the toilets worked, my bed smelled, and there was a constant drilling sound at night. Aside from that, the cleaning staff was very friendly. I hope the owners invest more resources into making this place decent for future guests.
Todo muy bien y muy buena ubicación
Everything is very well and very good location
No había jabón en el baño cuando lo visitamos. Me gustaría que lo repusieran. Me alojé en una habitación de tipo privado cerca de las escaleras, pero no pude dormir muy bien ya que podía oír las voces de otros huéspedes resonando desde otras plantas hasta después de la 1 de la madrugada. Creo que el personal debería habernos advertido que nos abstuviéramos de charlar en voz alta después de medianoche, como se indica en las normas del alojamiento.
I stayed in a private room near the stairs, but I couldn't sleep very well as I could hear the voices of other guests echoing from other floors until after 1 a.m. I think the staff should have warned us to refrain from talking loudly after midnight, as indicated in the accommodation regulations.
I stayed for one night in a private room. The place was not clean the bed sheets were dirty, very loud, and poorly soundproofed. The bathrooms were dirty, and the overall atmosphere was not great. People were up all night and you could hear everything. The location of the hostel is good though.
Camera ok, pulizia scarsa, abbiamo trovato macchie sulle lenzuola e sulle pareti, pavimento non spazzato, tutto in generale un po sporco. Bagni piccoli, toccavo la porta con le ginocchia. Doccia fredda. Cucina invece pulita e abbastanza attrezzata. Il quartiere è molto tranquillo e curato.
Camera ok, cleanliness poor, we found stains on sheets and walls, floor not swept, everything in general a little dirty. small bathrooms, knocking on the door with my knees. cold shower. kitchen instead clean and fairly equipped. the neighborhood is very quiet and neat.
Cold water showers, extremely dirty room(used condoms behind headboard) , I fell in the shower and staff laughed and was extremely rude.
The worst experience, AVOID AT ALL COST!!
a place full of thieves, dirty and sloppy