Tony Central Hostel

Excellent location, right on the main street where all the cute restaurants are, good wifi but that's where the positives end. BED BUGS! Please do not ignore the previous reviews about bed bugs - the hostel has done nothing to address this issue. I found live and dead beg bugs, I woke up with blood spots on my sheets and hundreds of little patches that looked like mould, which after researching on Google i found out is Bed Bug poo! I booked 4 nights but I left early and checked into another hostel. The bunks don't have curtains - this is such an easy fix and is mentioned in almost every review - if the owners or managers cared about the experience and opinion of its guests, this could be such a quick and easy fix! There is zero privacy for those on top bunks. The AC comes on at 7pm/when he remembers, but the AC is not nearly cold enough for the size of the room and the number of beds. He refuses to turn the temperature down to one that would make a difference. There is only one fan for the whole room, and it's near the door, meaning those near the window don't get any reprieve from the heat. There is a terrace, but this is closed and locked around 2-3pm which is a crying shame because the fresh air from outside at night would make a huge difference to the comfort levels when sleeping. The top bunks are extremely difficult to get up - the ladders are so thin it hurts your feet, but also there is no hand rail to grab on on your side of the bed, so you end up having to use the headboard of the other person's bed to actually get you up, which is not ideal since the headboard is so slow, your hand is very close to the other people's face. Breakfast was included which was nice (a variation of eggs and toast) but it was so busy that I almost didn't get a seat on the first morning - people finish their breakfast and then sit chatting. I think it would be fairer to ask people not to hang around breakfast to allow others to get a chance to eat. There is also no tea or coffee, you have to bring your own, they provide hot water.

The location is superb, and the bathrooms are modern and clean. Bedbugs! When I reported them, the manager denied it, telling me it must have been mosquitoes biting me - then when I showed him three I'd squashed he told me off for making more cleaning work for them, saying that I shouldn't have killed them. He moved me to a bed in a different room, but I saw that all they did was to change the bedsheet in the infested bed. In the new room, the AC gurgled and dripped noisily into a bucket every few minutes - manager said he'd get it fixed, but didn't. There were no curtains around the beds, hence no privacy.