United Auckland

Awful experience, I do not recommend this place at all. The hostel is in deplorable condition: the walls are filthy, the rooms are extremely cluttered, and there is no ventilation, so the smell is unbearable. The beds are the worst part: the bed frames are in terrible shape, and it’s obvious they don’t change the sheets. I was even assigned a bed next to a window that had chewing gum stuck to the frame. Safety is non-existent. They claim to have power outlets in the rooms, but there is only one shared extension cord thrown in the middle of the floor with way too many things plugged into it; I could barely get my suitcase past the mess of cables. The kitchen is disgusting, and the common area is incredibly depressing; the 'sofa' has stained and filthy upholstery. To top it off, they have bedbugs. I had a reservation for four nights, but I left after the first one because the place is unsanitary and dangerous. A truly horrible experience.

Only 1 shower for men on floor 1 and 2 (didnt check the other floors) Walking uphill when you went to cbd, but thats Auckland for ya Not too much facilities to hang clothes for drying

I can't believe that this is rated so well on booking.com. When I arrived, the front desk tried to charge me again even though I'd already paid. When I got into the room there were blood stains all over the floor. Not a great area. Started to question why it was rated so well - looked into Google reviews which said they had bed bugs just last month. I was freaked out all night. Checked the bed and luckily it seemed fine but when I checked under the mattress there were huge blood stains. So gross, please clean your floors and throw away mattresses that are covered in bodily fluid. I know it's a budget hostel but that's not an excuse for this level of uncleanliness

They have bed bug infestation. They will tell you their all gone but the larva is still there and will be for years. Also non refundle .

I found bed bugs after the first night on my bed, and now after a week of staying, bed bugs bites start to show up. They are insanely itchy. They need to clean the room properly.

They had a bed bug issue previously and didn't consider my stress about it. They refused to refund my money.

Bedbugs

Rooms were infested with bed bugs