Showing 1 report · 1 in the last 12 months
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Confirmed Hostelworld
I was really disappointed with my stay. All of my cash was stolen from my locker, and when I went to reception, I was told nothing could be done, which made me feel very unsafe. I also used the laundry service after hiking Acatenango, and my clothes came back still smelling of sweat. I was told I wasn’t the first to complain and I also couldn’t get my money back for the laundry, so I don’t recommend using it. A friend staying in another room also experienced bed bugs.