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Other facilities (16)
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HW prices from 1 months ago
Worst reviews
+ Nothing apart from the location.
- We had a terrible experience at this hotel. We booked a family room, but upon arrival we were given two separate rooms at opposite ends of the hotel. We were traveling with our 11-year-old twin boys, and while we did not mind having two rooms, they needed to be adjacent. We raised this issue with the reception, but they were unable to help. To make matters worse, the rooms were extremely hot. When we requested assistance to adjust the temperature, we were told that no technician was available during the night to fix the issue.
+ Die nahegelegene Bushaltestelle
- Unhygienische Zimmer, Unfreundliches Personal. Zimmer war nicht zu der angegebenen Zeit bereit. Alles sehr dunkel.
+ لا يوجد
- كل شي
+ Suite au repas mon amie a été contaminée par une bactérie suite à la consommation d une planche mixte . Suite du séjour bien malade Cordialement.
- Planche mixte
+ Nothing
- The place was filthy for a start. The carpets in the bedroom don’t look like they’ve been cleaned since the property was built… Arrived around 1400 to check-in once we finally checked in we made our way to the bar where we were told that the bar was closed and there was no option of having a drink, even though there was multiple free staff to make us a drink. The answer I got from the young lad at reception was no you can’t have a drink until 4 o’clock There was a water fountain and a coffee machine, which I would describe as terrible tasting coffee The facility was that bad. I didn’t even stay the night. We had to check out and find a new hotel. I also complained and asked for a refund for the two nights. I wasn’t there via Booking.com and they still haven’t replied.
+ Staff didn't really help us and gave us the wrong room. Said we'd get a complimentary drink then had us pay each time we went for it.
- Went to dinner and staff never delivered drinks until end of meal by hour 2. Then spilled the drinks and when we went to the bar we're told would be sent to the table. Informed manager and we're told it would be fixed. Food took 1 hr 39 min to get them was cold In addition was an engagement honeymoon and called 3 weeks prior to ensure was a queen bed. Instead had two small twins and facing a building with no view. I confirmed these details and nothing was done and had a baby on either side and above us crying each night. Hotel did nothing to accomadate and didn't even provide the free drinks and gave a beanie hat to say sorry. The correct thing would have been to comp something.
- I have used Booking.com for years. The bedroom was in an attic and access to the bed was on hands and knees. There was no parking place so we parked off the road on the edge of a cliff.
- Maden var virkelig dårlig. Og der var alt for meget larm og dårlig service.
+ ---
- Please avoid this hotel. Very bad management lacking basic communication skills. My car was damaged at the hotel parking lot covered by security cameras. They refused to provide camera picture to me and the police and denied any responsibilities. No compensation, at least in the amount spent there, it was denied. I was not offered any days to stay there additionally if the car was not drivable. They called gendarmerie to remove me from the hotel. I spent 3 weeks in France last year and nowhere was the police called to remove me from any property. Now I am sorry for spending any cent in France at all but will never go again.
+ Nothing
- room, bed, food
Recent reviews
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+ Les services de l’hôtel sont très appréciable: salle de jeux et de lecture pour enfants, presse, boissons chaudes à volonté ainsi que les eaux. Frigo et fours à disposition dans les parties communes..Personnel du desk d’accueil toujours très agréable.
- La qualité du petit déjeuner a baissé en particulier ce qui est cuit (œufs, saucisses, pan cake..).Pour le reste il y avait moins de choix que les autres années (nous venons tous les ans), mais c’était très bien.
The hotel's services are very appreciated: children's playroom and reading room, press, hot drinks at will as well as water.Friger and ovens available in the common areas..Reception desk staff always very pleasant.The quality of the breakfast has decreased especially what is cooked (eggs, sausages, pancake...).For the rest there was less choice than other years (we come every year), but it was very good.
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+ Bon emplacement, gentillesse du personnzl, le restaurant est bon
- La salle de bain petite a mon gout
+ L’originalité de la deco, le skishop, le resto
- RAS
+ Lovely hotel, great location, friendly staff and delicious food in the restaurant. Beds very comfy
- Nothing
+ Pulizia e camera moderna
- Posizione un po fuor Charmonix
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+ L accueil et la disponibilité du personnel
- La qualité moyenne du repas
+ Personnel à l'écoute et sympa. Cadre magnifique
- Rien
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+ Good vibes friendly staff and very clean
- Breakfast was abit of a disappointment especially the beans could of done with abit more choice but done a job
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+ Le lieu,l’emplacement,l’ambiance, le côté chic cool
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+ Stile particolare
- Nulla
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