San Sebastian · Spain
San Fermin
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Worst reviews
Definitely the worst accommodation I have stayed at. Tiny rooms, no wifi and a manager who couldn’t care less. Avoid this place unless there is nothing else!!!
Pas de serviette de toilette (en cherchant bien c'était noté), il faut se faire le lit avec uniquement un drap et un dessus de lit (qui n'a pas l'air d'être lavé entre chaque client). Pas de drap housse. Clim qui ne fonctionnait pas. Nous avons dû dormir la fenêtre ouverte qui donne sur une rue très bruyante
No toilet paper (in searching well it was noted), you have to make your bed with only a sheet and a bedspread (which does not look like it is washed between each client). No sheet cover. Clim which did not work. We had to sleep the window open which overlooks a very noisy street
La ubicación es buena, muy céntrica, buena cocina, se puede cocinar bien. Pero quiero hacer saber que le persona de recepción tiene pésimo trato con los huéspedes. En mis tres días que estuve pude presenciar en vivo que trato de manera muy agresiva a dos niñas y otro día una niña se retiró llorando. También pude comprobar que a la llegada te dice que la maquina no funciona pues debes cancelar en efectivo. Para que estén atentos y las malas prácticas de este señor y malos tratos de ...
The location is good, very central, good cuisine, you can cook well. but i want to let you know that the receptionist has a terrible treatment of guests. in my three days that i was there i was able to witness live that i treated very aggressively to two girls and another day a girl withdrew crying. i also could verify that on arrival it tells you that the machine does not work because you have to cancel in cash. so that they are attentive and the bad practices of this gentleman and the bad trea...
Avoid (BED BUGS present) Bed bugs found right after check-in (with photo evidence) Receptionist was rude, dismissive, and made us uncomfortable He (the receptionist) denied the bed bugs despite clear proof. We left without staying the night, as we felt unsafe. Forced to pay in cash – card machine “not working”. Seems to be a recurring problem. Promised a refund, but no response for a week. No Wi-Fi in room No hot water in showers. → Unhygienic, unprofessional, an...
Poor customer service. Card reader machine was broken down so had to pay extra fees to take out the payment in cash. The front desk staff gave us a room with keys that didn’t work AND the room was already occupied by other guests when we paid for a private room. This was frustrating and made a late night feel even longer. Only positive part of this hostel is the location in old town but it is right near loud bars so just be aware of loud music late into the night.
Very poor, no linen is given so you have to cover your self with a used blanket. No lockers they are broken, no service, no internet, so noisy I couldn't sleep. Rude staff at reception and only comes at four o'clock in the evening. No safety as hostel is alone there is nobody there at night. I left on the first day so couldn't stay there two nights as intended.
Avoid at all costs. Horrible mattresses. I could knock on mine and hear the metal underneath No wifi AT ALL Rude man threatened to cancel if we didn’t provide additional credit card number Smelt like a decomposing rodent & cigarette smoke No soap Loud nightclub downstairs No shelves, curtains or outlets near the beds Cards would stop working & nobody was EVER at reception to let you in Door to balcony was broken and other rooms have access to your balcony Security lockers didn’t lock.
Very disappointed from the Hostel. The only pros are the cleaniness and the location. Other than that there was no Wifi, the reception opened only after 4 during weekdays and it was not really helpful. Renting a towel costs 5 euros. The lockers need a coin to lock and unlock and when I asked for change in the reception he would not help. The room is central heated and was supposed to be at 24 degrees but was actually at 20. The noise from the club under could be heard at night. The beds were bad
This hostel over charged me by €408. When I arrived they told me there card machine was out of battery and would charge my card I had on hostel world out of convenience at a later time, they Len took out the amount owed plus 2 x transactions of €204.00. Upon trying to contact them about the over charged transactions they were rude and did not want to help at all saying they would look at it when they can, on the 3rd phone call they just hung up on me. They also did not respond to any emails ...
Right above noisy bars and clubs, couldn’t sleep. Also their wifi didn’t work.
Recent reviews
Die Einrichtung hat Schwächen 1. Keine Duschverkleidung so das die Toilette unweigerlich mit geduscht wird. 2. Keine Hilfe bzw Hinweis auf die Schließfächer. 3. Die oberen Betten haben keinen Rahmen so dass sich die Matratzen in alle Richtungen verschieben. 4. Das gilt auch für die unteren Betten, was nicht so erheblich ist denn der Sprungrahmen befindet sich direkt auf dem Boden. Kurz das Bett ist keine Beine - sehr unbequem.
The furnishing has weaknesses 1. no shower cover so that the toilet is inevitably showered with. 2. no help or reference to the lockers. 3. the upper beds have no frame so that the Mattresses shift in all directions. 4. the same applies to the lower beds, which is not so significant because the spring frame is directly on the floor. in short the bed is no legs - very uncomfortable.
Établissement très correct sur le plan du rapport qualité prix. Un peu vieillissant mais bien placé (quartier bruyant) et propre, cuisine bien équipée. Léger désagrément car pas possible de déposer son sac avant l'entrée à 16h.
Very good property in terms of price-quality ratio. A little aged but well placed (noisy neighborhood) and clean, well equipped kitchen. slight inconvenience because it is not possible to leave your bag before the entrance at 4pm.
Bathroom was clean and new BUT no Toilet seat.... Place in quaint old town which turned absolutely crazy at night, noise unbelievable until 3am from the bars, that means not much sleep even with earplugs. Room was clean, Don't think I will stay there again
tres bonne auberge! la localisation est incroyable
tres bonne auberge! the location is incredible
Hostel muito bem localizado, muito limpo e organizado. O problema foi que nosso quarto era privativo e nosso chuveiro não aquecia, falamos com o rapaz da recepção e nos disse que poderíamos usar os comunitários.
The problem was that our room was private and our shower didn't heat, we talked to the receptionist and he said we could use the community rooms.
Definitely the worst accommodation I have stayed at. Tiny rooms, no wifi and a manager who couldn’t care less. Avoid this place unless there is nothing else!!!
Debajo del hostel hay un pub y su música y el ruido de la gente se oye hasta altas horas de la madrugada. También hay mucho ruido de voces en la calle.
Below the hostel is a pub and its music and the noise of people can be heard until late at night.
no se merece la puntuación que tiene, me ha sorprendido ya que estaba todo perfecto! habitación 401 sin problema, y el propietario que está en la recepción te recomienda sitios y siempre muy amable gracias!
It doesn't deserve the score it has, it surprised me since everything was perfect! room 401 no problem, and the landlord who is at the reception recommends places and always very kind thanks!
Alles in allem in Ordnung, aber etwas dreckig und das Personal ist ziemlich unfreundlich. Allerdings ist die Lage unschlagbar. Die Zimmer sind alt aber akzeptabel
Everything in all in Ordnung, but a little dirty and the staff is quite unfriendly. however the location is unbeatable. the rooms are alt but acceptable
It was clean, but felt tucked away. I only stayed for one quick over night and it was good for that. My roommates and I did not have access to a charger. The bathroom shower was a little bit weird, but spacious. Overall a good stop, but I do not think I would spend significant time here.
Pas de serviette de toilette (en cherchant bien c'était noté), il faut se faire le lit avec uniquement un drap et un dessus de lit (qui n'a pas l'air d'être lavé entre chaque client). Pas de drap housse. Clim qui ne fonctionnait pas. Nous avons dû dormir la fenêtre ouverte qui donne sur une rue très bruyante
No toilet paper (in searching well it was noted), you have to make your bed with only a sheet and a bedspread (which does not look like it is washed between each client). No sheet cover. Clim which did not work. We had to sleep the window open which overlooks a very noisy street
Posizione ottima, nella parte vecchia della città, in mezzo a bar e ristoranti. Il materasso non comodissimo e non ci sono prese per ricaricare il cellulare vicino al letto. Non accettano pagamenti in contanti perché, dicono, che il bancomat è fuori funzione e il locker nella stanza ha bisogno di un euro per essere chiuso. In generale la stanza è molto pulita e per il prezzo non ci si puó aspettare molto di più
Great location, in the old part of the city, in the middle of bars and restaurants. The mattress is not comodissimo and there are no presses to charge the cell phone by the bed. They do not accept cash payments because, they say, the ATM is out of order and the locker in the room needs a euro to be closed. In general the room is very clean and for the price you can not wait much longer
The noise is ridiculous from the street, and it goes on till 6am on Saturday night. We got no sleep the whole stay here never anyone at reception although it says it’s 8am-12pm. We got lucky but other guests had to leave their bags in the corridor (dangerous) from 10am until 4pm waiting for the guy to come. They tell you to leave ur bags in another place that cost us €15 for 3 hours Beds are so close together in the room it’s uncomfortable. And only 2/4 beds had plugs to charge phon...
Clean, near the center but the card machine was not working so i had to take money out and the banks charge 10% around there 😐 Also the toilets where inside the room not in a comon area or smt
An zwei von drei Tagen kein Warmwasser zum Duschen. Wifi nur bei der Rezeption
Two out of three days no hot water for the shower, Wi-Fi only at the reception.
Loud if you're on the street side. We had to pay in cash upon arrival which was annoying, and they're atm was broken. Also our room had not been turned over so we had to be in a domitory room instead of the ensuite we paid for. Security was kind of weird, but we did have to scan into the building and the doors did deal
Poor customer service. Card reader machine was broken down so had to pay extra fees to take out the payment in cash. The front desk staff gave us a room with keys that didn’t work AND the room was already occupied by other guests when we paid for a private room. This was frustrating and made a late night feel even longer. Only positive part of this hostel is the location in old town but it is right near loud bars so just be aware of loud music late into the night.
La ubicación es buena, muy céntrica, buena cocina, se puede cocinar bien. Pero quiero hacer saber que le persona de recepción tiene pésimo trato con los huéspedes. En mis tres días que estuve pude presenciar en vivo que trato de manera muy agresiva a dos niñas y otro día una niña se retiró llorando. También pude comprobar que a la llegada te dice que la maquina no funciona pues debes cancelar en efectivo. Para que estén atentos y las malas prácticas de este señor y malos tratos de ...
The location is good, very central, good cuisine, you can cook well. but i want to let you know that the receptionist has a terrible treatment of guests. in my three days that i was there i was able to witness live that i treated very aggressively to two girls and another day a girl withdrew crying. i also could verify that on arrival it tells you that the machine does not work because you have to cancel in cash. so that they are attentive and the bad practices of this gentleman and the bad trea...
Avoid (BED BUGS present) Bed bugs found right after check-in (with photo evidence) Receptionist was rude, dismissive, and made us uncomfortable He (the receptionist) denied the bed bugs despite clear proof. We left without staying the night, as we felt unsafe. Forced to pay in cash – card machine “not working”. Seems to be a recurring problem. Promised a refund, but no response for a week. No Wi-Fi in room No hot water in showers. → Unhygienic, unprofessional, an...
nice hostel that i recommend a lot ! there is a terrassé on the top that make all the atmosphere of the place + the location is perfect for visiting the city center by foot and going to bars 🕺🏼