Liverpool · England
YHA Liverpool Albert Dock
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Other facilities (30)
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HW prices from today
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Worst reviews
- Poor. 3 staff to run premiere inn and restaurant. The evening meal took over 3 hours. Meals burnt and got sent back. Had our money back and cancelled breakfast. Worst premiere inn we have ever experienced
+ Breckfast
- there was only one lift working, moust of the people have to use the stairs ! When we come for check in there wasnt any one we have ti wait arround 15min then person working in bar check us in She didnt say anything and didnt hepl at all . Parking should cost 20 costs 40 . Telefone un the room didnt work . I had to call reception form my mobile ! I asked someone to come and fix it no one came .
+ Nothing much
- Breakfast was a joke
+ Easy access to attractions
- The cleaners do not clean the rooms
+ Close to airport
- No tv Very little to do Breakfast was bad
+ the receptionist was very pleasant and polite
- I thought I was going to get 2 double beds in the room, however got only 1 and a sofa bed which was not comforable for my 7 year old and 3 year old as metal was sticking out on the sides which was not safe for my children had to ask for extra pillows to place them on the metal however did not work so had to have both children sleeping on double bed with myself and husband, towels were not changed and room was not cleaned has to ask for this to be done however still not was cleaned and sheets were not changed at all,
+ Not much. I actually changed hotel
- It was advertised as a big room with a view, but it was a tiny room with a view of a grey tin roof
+ Really bad experience, v small room sizes, v below average breakfast. It should not be under the brand name @ Hilton”.
+ Liverpool
- hotel dated ,carpets old ,furniture old , mattress old
+ The location is excellent.
- When we arrived in our room, the room has litter in the. Packets of crisps and plastic bottles in the corner.
Recent reviews
The hostel is has a reasonable price. Furthermore, it is clean and safe accommodation. They have a good and non-pricy breakfast available too.
Best hostel I have used so far. The charitable and noble concept behind this, explains how they manage to excel. Highly recommended.
My only fault with the place is that the USB outlet in my room would not work but thanks to the great staff who went the extra mile to help solve the problem. I slept like a log and did not notice any doors banging or noise at all.
it's a good location with decent prices.
Très bien
Mold growing in the shower, the outlet at my bed didn’t work, there wasn’t enough lockers for the number of people in the room, both toilets wouldn’t flush properly. I wish there were curtains on the beds. I only picked this place because it was the only hostel available. Doable but I’m glad I was only staying for one night.
I have no complaints and the staff are awesome. I just recommend it and I will stay there again.
Tha bathroom was cold.
Absolutely spot on, couldn’t be happier with the place
Good hostel but it’s about a 20 minute walk to downtown Liverpool which was a bit annoying. Friendly staff and clean facilities and the property is gated which made it feel safe & secure
Fantastic location, staff super friendly and clean enough! Defo will stay there again
Staff was 10/10. Kitchen and common room were my fav!
Amazing hostel, staff were nice, the rooms were clean and spacious, a lot of common rooms, a kitchen, etc. Just stayed there for one night but would totally come back!
Nice love it
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+ Everything from when we first arrived until we left everyone was courteous, kind and friendly.
- Nothing.
+ It was spot on
- Had no bad points
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+ Great location to see everything in Liverpool. Did have a large car park under the hotel which was really convenient even though it cost me £63 for two nights and leaving later on our final night which added to the cost.
- Paying to park when it’s under the hotel itself.