Johannesburg · South Africa
Brown Sugar Backpackers
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Worst reviews
Staff is indifferent to anything and often absent. There are next to no guests. Wifi doesn’t work in common areas, and there are no ladders to get to the top bunks. Response on the intercom can be tepid, I once had to wait 40 minutes before giving up. These people should not run a hostel.
péssimo atendimento e local completamente escuro
very poor service and the local is completely dark
Wollte die Buchung stornieren, trotz Recht dazu funktionierte das nicht. Auf der Homepage des Hostels steht, es sei tagsüber eine sichere Gegend, vor Ort wurde mir dann gesagt, das sei nicht der Fall, man müsse immer ein Taxi nehmen. Kalte Duschen oder gar kein Wasser, Sanitäranlage nicht geschlechtergetrennt und alles offen, insgesamt alles in schmuddeligem Zustand, Kabinenzimmer = 2x2 m grosse Gartenhäuschen, in denen nichts vernünftig untergebracht werden kann, Pool unsauber...
I wanted to cancel the Booking, despite the right to do so this did not work. on the homepage of the Hostels it says that it is during the day a safe area, on the spot I was then told that this is not the case, you always have to take a Taxi. cold showers or no water at all, sanitary facilities not badly separated and everything open, overall everything in a dirty condition, cabin room = 2x2 m large Garden houses, in which nothing can be reasonably accommodated, pool unsauber...
The staff of Goodness and Moshi were terrific and helpful. The facilities are great, however it was cold and the heater in the room did not warm up. In the common area, the owner Leasel would not turn on the heater unless the room was full. I was freezing in the room and eating breakfast in the dining area. I realize they don’t have control over power outages from load sharing by the utilities company, but it would have been nice if they would have let us know that there would be no water...
The hostel is nice close to the airport. If you want to leave, you have to pay Uber. If you want to eat in the hostel, you have to pay Uber eats, the lady that runs the place is nice and will give you directions to get around. You cannot step onto the street. If Uber is picking you up, get out of the door after verifying the car.
Oportunidade em melhorar as instalações do quarto e banheiro. Aspecto de velho e sujo.
Opportunity to improve the facilities of the bedroom and bathroom.
It’s ok for what it was. It was safe and clean so that’s as most important to us. Not really a hostel atmosphere but we weren’t too concerned about that. Cold showers. The area outside the hostel didn’t feel safe but if you have organized shuttle services with your trip it will be fine. Avoid hillsbrow area
An sich ein tolles Hostel, aber leider hat ihm Corona ganz schön zugesetzt. Wir sind nachts fast erfroren und auch im Essbereich ging die Heizung nicht. Warmes Wasser hatten wir im Zimmer leider auch nicht und es gibt auch keinen Fahrer mehr, der einen vom Flughafen abholt (unabhängig davon ob man was zahlen will). Wir waren 2x da und 2x die einzigen Gäste. Der Portier wurde auch entlassen und so standen wir am ersten Tag der Ankunft ca. 30 min vor dem Tor, bis wir das Personal irgendwann tel...
Unsichere Gegend der rest ist eigentlich ziemlich cool
Unsecure Area of Rest is actually pretty cool
Amazing place to stay and explore Johannesburg! Great staff and lots of opportunities to spend your time at the Hostel :)
Recent reviews
I had a really nice stay in Johannesburg. The place was really nice and the staff very kind and welcoming. I recommend it!
Brief stay at Brown Sugar backpackers Hostel. Staff very helpful
Unsichere Gegend der rest ist eigentlich ziemlich cool
Unsecure Area of Rest is actually pretty cool
Staff is indifferent to anything and often absent. There are next to no guests. Wifi doesn’t work in common areas, and there are no ladders to get to the top bunks. Response on the intercom can be tepid, I once had to wait 40 minutes before giving up. These people should not run a hostel.
Welcoming, comfortable and safe. Great hostel and staff. Will definitely stay again.
Great place, friendly hosts and convenient location.
Amazing place to stay and explore Johannesburg! Great staff and lots of opportunities to spend your time at the Hostel :)
AMAZING PLACE! beautiful hostel, close to everything and above all: Lisiel and June are amazing! So helpful, kind, and interesting people. Was amazing to spend new years with you! And Mia the friendly boxer is a great addon!
Pessoal atencioso,Lugar tranquilo, seguro com todas as facilidades....realmente como descreve as fotos
Attentive staff, Quiet place, secure with all facilities....really as describes as photos
stayed in a cabin, it was tiny and perfect for my needs. Thanks for having me.
The hostel is nice close to the airport. If you want to leave, you have to pay Uber. If you want to eat in the hostel, you have to pay Uber eats, the lady that runs the place is nice and will give you directions to get around. You cannot step onto the street. If Uber is picking you up, get out of the door after verifying the car.
Super friendly host, made us feel welcome and at home. Met some nice travellers in the hostel. We could park our car safely behind the gate with camera’s pointing to it. Overall a good experience, would recommend.
The hostel was beautiful with lots of plants, flowers, art, and paintings around. We had fun at the bar playing pool and enjoying the city view from the swimming pool area. The staff is lovely, smiley and welcoming. The food was great. Location-wise it wasn’t ideal as it’s 10min away from an extremely sketchy area, but the hostel itself is gated and very safe so it makes up for it. We would definitely come back :)
péssimo atendimento e local completamente escuro
very poor service and the local is completely dark
Un posto in cui tornerei volentierissimo! il personale gentilissimo e cortese. Ti fanno sentire come a casa tutto molto bello
A place I would gladly return to! the staff is very kind and courteous. they make you feel at home everything is very beautiful
everything are incredibly nice,especially staffs are really perefct.
Lisli, if I spell her name correctly, was a wonderful hostess and even invited me to join a birthday party. A unique experience. Ron B
Staff were friendly and by Uber it was easy and quick to get to the city center and other places of interest.
Lovely place and even more lovely staff, the owner was incredibly hospitable we chatted with her for hours, they took care of us, fed us, very clean accommodations and common areas, located in a safe part of the city, highly recommended you’ll love it here, if I ever come back this is the place I’m coming back to!
We spent one night there and the staff was very welcoming, the tenant gave us many advices for the rest of our trip. The place is clean, the cooking is good, very nice night !