Strasbourg · France
Auberge de Jeunesse HI Strasbourg 2 Rives
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Mi estancia fue una pesadilla. Me robaron el celular y la recepcionista de la mañana fue totalmente indiferente. Se negó a prestarme una computadora para avisar a mi familia y ni siquiera me dio indicaciones básicas de dónde comprar un teléfono, a pesar de que el centro está lleno de tiendas. Tuve que ser auxiliada por otras huéspedes porque el personal no tiene el mínimo sentido de ayuda al turista. Sumado a esto, la higiene es terrible: encontré una bola de cabello en mi cama. No l...
My stay was a nightmare. my cell phone was stolen and the receptionist in the morning was totally indifferent. she refused to lend me a computer to warn my family and didn't even give me basic directions on where to buy a phone, even though the center is full of shops. i had to be helped by other guests because the staff doesn't have the slightest sense of helping the tourist. added to this, the hygiene is terrible: i found a hairball in my bed. i don't recommend it
I have never smelled anything as horrible and unbearable as what was in the room. My friend and I couldn’t stand the situation and left before the check-out time.The floor was extremely dirty, as was the bathroom. There is only one toilet for about 6 to 8 people (unisex), so you can imagine the chaos and filth.The location is far from the center, with a strange path to get there.The room door was broken, allowing anyone to enter.It was the worst hostel I have ever stayed in.
It was literally in the middle of nowhere, i didnt think it could be that bad but it was, i arrived at the night and saw another girl lost looking for the place, i was terrified. When i arrived the man in the reception was pretty rude. No curtain in the bed, ok whatever, but i felt much more privace in a 12 person room in madrid cheaper than this than in a 4 person room here, and im pretty sure i shared with a homeless lady, she was also rude, they didnt let me change rooms.
By far the worst hostel I have ever stayed in. The rooms were dirty and there was a terrible odor that could not be resolved by the staff. The service was awful, they could not accommodate to any of our needs. The lockers would not lock, nor was there any help. The location is terrible in regards to the city and was incredibly overpriced. By far the worst hostel I have ever stayed in.
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Wir mussten von 18 Uhr bis 23 Uhr warten, bis wir in unsere Zimmer konnten. Wir durften dann nach eigenem Nachfragen zwei Stunden in einem anderem Zimmer verweilen, hätten dort auch die ganze Nacht bleiben können (da es frei war) wir hätten aber das doppelte drauf zahlen müssen. Andere haben ein freies Frühstück zur Entschädigung der Wartezeit bekommen, wir nicht, nicht mal eine Preiserstattung. Überall stinkt es. Küche einfach nur ekelhaft. Lage ist gut. Nie wieder! Viel zu teuer!!
We had to wait from 6pm to 11pm until we could get to our rooms. we were then allowed to stay for two hours in another room, at our own request, we could have stayed there all night (as it was free) but we would have had to pay double the price. others got a free breakfast to compensate for the waiting time, we didn't, not even a price refund. it smells everywhere. kitchen just disgusting. location is good. no more! too expensive!!
horrible hostel, only stay if you have to. Kitchenware is full of mould. Staff doesn’t care about you, none of them understand much english so they speak/explain to you in french which makes no sense. Rooms are dirty, especially the bathroom and shower. Bedbugs. I had no other place to stay the night so this hostel was the only option. I woke up early at 5 AM and checked out. It was the best i could do in the situation. disgusting. i never leave reviews but for this one i had to
Primeiramente, logo que cheguei havia dois recepcionistas que estavam conversando entre si e não me atenderam, após alguns segundos me pediram para chegar até outra recepcionista. o quarto não é tão limpo, e não há tomadas suficientes. Outro ponto que me incomodou foi não haver elevador. A localização do hostel também me deixou um pouco insegura, visto que eu precisava partir a noite, e o hostel fica numa estrada de terra, no fim da rua, e estava escuro! Sendo uma mulher, fiquei com ...
Firstly, as soon as I arrived there were two receptionists who were talking to each other and did not answer me, after a few seconds they asked me to get to another receptionist. the room is not so clean, and there are not enough sockets. another point that bothered me was the lack of elevator. the location of the hostel also left me a little insecure, since I had to leave at night, and the hostel is on a dirt road at the end of the street, and it was dark! being a woman, I was very scared
Disgusting hostel that is far away from public transport
Il y avait un homeless dans ma chambre quoi
There was a homeless man in my room what
Recent reviews
Everything was just fine. The room is fairly small for 4 people, luckily it was not fully booked (only 2). No towels nor shampoo available. stayed there only for one night, actually 6 hours overnight only.
Rien à rajouter.
Nothing to add.
Super freundliches Personal, saubere Zimmer. Hostel ist zu empfehlen
The hotel is very friendly, personal, clean rooms, hostel is highly recommended.
Ich heiße Irmgard,M.Doetsch, wohne in 52385 Nideggen, Germany. Ich durfte in der Jugendherberge, l‘Auberge de jeunesse, Strasbourg vom 17.01. - 18.01.2026 übernachten. Die Mitarbeiter waren freundlich, das Zimmer sauber. Ich kam mit dem Auto, kein Problem, Lage ist gut, etwas außerhalb, ruhig, großes Grundstück. Danke, ich würde dort immer wieder übernachten!
My name is Irmgard,M.Doetsch, I live in 52385 Nideggen, Germany. I darte in the Jugendherberge, lAuberge de jeunesse, Strasbourg from 17.01. - 18.01.2026 to stay overnight. The staff was friendly, the Zimmer was clean. Ich kam mit dem Auto, kein Problem, Lage ist gut, etwas außerhalb, ruhig, großes Grundstück. Danke, I would always stay there again and again!
Mi estancia fue una pesadilla. Me robaron el celular y la recepcionista de la mañana fue totalmente indiferente. Se negó a prestarme una computadora para avisar a mi familia y ni siquiera me dio indicaciones básicas de dónde comprar un teléfono, a pesar de que el centro está lleno de tiendas. Tuve que ser auxiliada por otras huéspedes porque el personal no tiene el mínimo sentido de ayuda al turista. Sumado a esto, la higiene es terrible: encontré una bola de cabello en mi cama. No l...
My stay was a nightmare. my cell phone was stolen and the receptionist in the morning was totally indifferent. she refused to lend me a computer to warn my family and didn't even give me basic directions on where to buy a phone, even though the center is full of shops. i had to be helped by other guests because the staff doesn't have the slightest sense of helping the tourist. added to this, the hygiene is terrible: i found a hairball in my bed. i don't recommend it
I have never smelled anything as horrible and unbearable as what was in the room. My friend and I couldn’t stand the situation and left before the check-out time.The floor was extremely dirty, as was the bathroom. There is only one toilet for about 6 to 8 people (unisex), so you can imagine the chaos and filth.The location is far from the center, with a strange path to get there.The room door was broken, allowing anyone to enter.It was the worst hostel I have ever stayed in.
Comfortable bed; bad location - a long walk/ride from the center; I'm not a snobby, "everyone has to speak English" American, but the host working the front desk spoke very little English (every hostel I've been to the front desk spoke English). I was sent to the wrong room (already full) at first, but the host quickly resolved the issue. For the location, the price doesn't fit the hostel.
It was literally in the middle of nowhere, i didnt think it could be that bad but it was, i arrived at the night and saw another girl lost looking for the place, i was terrified. When i arrived the man in the reception was pretty rude. No curtain in the bed, ok whatever, but i felt much more privace in a 12 person room in madrid cheaper than this than in a 4 person room here, and im pretty sure i shared with a homeless lady, she was also rude, they didnt let me change rooms.
As a solo traveller I feel like the location is pretty isolated especially if you're arriving late at night, there's hardly anyone around and it gets a little scary
Durante los mercadillos navideños los precios infladisimos y no merece la pena. No tiene nevera ni cocina en condiciones, pues no hay menaje, ni espacio y la nevera no enfria. Lugar sin privacidad alguna porque las camas unas al lado de las otras, sin cortinas.
During the Christmas markets we inflate the prices and it's not worth it. it doesn't have a refrigerator or a kitchen in good condition, as there is no housekeeping, no space and the refrigerator doesn't cool. place without any privacy because the beds are next to each other, without curtains.
By far the worst hostel I have ever stayed in. The rooms were dirty and there was a terrible odor that could not be resolved by the staff. The service was awful, they could not accommodate to any of our needs. The lockers would not lock, nor was there any help. The location is terrible in regards to the city and was incredibly overpriced. By far the worst hostel I have ever stayed in.
excelente, es verdad que queda un poco alejado del centro pero hay transporte bastante cerca asi que excelente, el personal muy amable
Excellent, it is true it is a bit far from the centre but there is transportation quite close but that is excellent, the staff very friendly
Part of the staff was able to speak spanisch, and I find it really cool!
It's 15min by tram + 15mins on foot away from the town centre, which isn't too bad during the day, but if you need to leave early in the morning it's not connected. The staff at the reception offered to call me a cab though. The place itself it's what you pay for. I stayed in a 4-bed room with ensuite toilet - which is nice considering how many people it hosts, the bed was comfy, but the shower and sink leaked and the water kept dripping into the night. Also no complimentary toiletries.
Please do something for the noice. It's impossible to sleep if the walls are made out of paper...
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Globalement sale et mal entretenu. Les dortoirs c'est maximum de lit dans minimum d'espace, on ne sait pas où poser ses bagages. Le personnel d'entretien est bien plus accueillant que le personnel d'accueil. L'auberge est isolée au milieu d'un grand parc, la partie du parc appartenant à l'auberge est pourvue de grilles avec des portes qui ferment mais elles restent ouvertes laissant l'accès libre à n'importe qui. Certains s'adonnent donc à la mendicité dans l'enceinte de l'auberge.
The hostel is isolated in the middle of a large park, the part of the park belonging to the hostel is equipped with grilles with doors that close but they remain open leaving free access to anyone. some therefore indulge in begging in the hostel premises.
I was double booked and made to sleep outside on my last night, and while I was there it dealt as though I was living in a hospital.
Very nice place if you want a few days to chill. We valued the quietness of the places. It is out of the city, but if you understand the trams it’s very easy to get around. The staff were friendly. The place was clean and tidy. The only few issues we faced were the fact that our door to our room did not lock and after it being ‘fixed’ it still did not lock, but there was more than one door to get to the dorms that needed key cards. The communal kitchen was also fairly small, but did the jo...
The small kitchenette was very small, extremely dirty, and smelly.