Balu Hotel & Hostel

Isla Mujeres · Mexico

Balu Hotel & Hostel

HostelPunk Score
36% TINY SAMPLE
Low confidence 11 reviews
Incentivized-review check pending 11 of 100 reviews analyzed

Tags

Facilities

🏊 Swimming Pool 🌅 Outdoor Terrace
Other facilities (10)
Tours/Travel Desk Reception (Limited Hours) Book Exchange Wi-Fi Air Conditioning Ceiling Fan Hot Showers Free WiFi Free Internet Access 24 Hour Security

Prices

Dorms $15 / night
Privates $69 / night

HW prices from today

Worst reviews

England FEMALE 18-24 Jun 12, 2025 4.0/10

Staff were lovely when we interacted and the location was great but no security whatsoever soon as reception staff went home at 9 the two main doors left wide open all night. Facilities were not great, our room flooded by the head of the bed and doorway pretty bad, no one to be found when we searched for some assistance not even an emergency number. Room was basic, but all furniture broken or falling apart. Woke up with bed bug bites on the second night, bedding stank. Cat faeces everywher

via Hostelworld
Argentina MALE 31-40 Mar 16, 2025 6.0/10

aceptable, mucho para mejorar

Translated to English

acceptable, much to improve

via Hostelworld
Germany MALE 31-40 Feb 16, 2026 8.0/10

Sie lag sehr Zentral und das Zimmer war Sauber. Es gibt eine Klimaanlage. ich war zufrieden. Bis auf die Küche die fand ich leider etwas chaotisch. Da vielleicht mehr achten auf Ordentlichkeit

Translated to English

It was very central and the room was Sauber. There is air conditioning. I was satisfied. Except for the kitchen which I unfortunately found a bit chaotic.

via Hostelworld
USA FEMALE 25-30 Feb 16, 2026 8.0/10

Great place, I would definitely return! Close to ferry terminal, ATM, and a short distant walk into town. Didn't seem like a party hostel or a high social hostel, but that was perfect for the kind of trip I was on.

via Hostelworld
Mexico MALE 31-40 May 2, 2026 10.0/10

La recepcionistas Española tatuada de la cara o anda drogada o siempre de mal humor! Me dieron una habitación que no correspondía me metieron en una con 8 personas!

Translated to English

The Spanish receptionist tattooed on her face or is high or always in a bad mood! they gave me a room that didn't match they put me in one with 8 people!

via Hostelworld
France FEMALE 18-24 Mar 28, 2026 10.0/10

Bonne auberge pour ce qui est des chambres, la salle de bain est bien aussi, il y a une climatisation et un petit frigo à dispo dans la chambre. À noter : Pas de cuisine à dispo, seulement celle du personnel. Pas de petit dej mais café le matin et une bouilloire si besoin

Translated to English

Hostel as for rooms, bathroom is good too, there is air conditioning and a small fridge available in the room. note: no kitchen available, only the staff's. no breakfast but good coffee in the morning and a kettle if needed

via Hostelworld
France FEMALE 31-40 Mar 16, 2026 10.0/10

Thanks to Maria and Lupio for their welcoming and kindness. Both of them were available all time and very helpful! We recommand coming in Balu!

via Hostelworld
Argentina COUPLE 31-40 Jan 26, 2026 10.0/10

Recomendable!!

Translated to English

I would recommend it!!

via Hostelworld
Germany MALE Jan 4, 2026 10.0/10

Gut und günstig, vielleicht bisschen Musik dudeln lassen tagsüber

Translated to English

Good and cheap, maybe a bit Music dudeln leave over the days

via Hostelworld
Argentina FEMALE 31-40 Aug 14, 2025 10.0/10

the location was great!!!!

via Hostelworld

Recent reviews

Mexico MALE 31-40 May 2, 2026 Atm 40%

La recepcionistas Española tatuada de la cara o anda drogada o siempre de mal humor! Me dieron una habitación que no correspondía me metieron en una con 8 personas!

Translated to English

The Spanish receptionist tattooed on her face or is high or always in a bad mood! they gave me a room that didn't match they put me in one with 8 people!

via Hostelworld
France FEMALE 18-24 Mar 28, 2026 Atm 60%

Bonne auberge pour ce qui est des chambres, la salle de bain est bien aussi, il y a une climatisation et un petit frigo à dispo dans la chambre. À noter : Pas de cuisine à dispo, seulement celle du personnel. Pas de petit dej mais café le matin et une bouilloire si besoin

Translated to English

Hostel as for rooms, bathroom is good too, there is air conditioning and a small fridge available in the room. note: no kitchen available, only the staff's. no breakfast but good coffee in the morning and a kettle if needed

via Hostelworld
France FEMALE 31-40 Mar 16, 2026 Atm 100%

Thanks to Maria and Lupio for their welcoming and kindness. Both of them were available all time and very helpful! We recommand coming in Balu!

via Hostelworld
Germany MALE 31-40 Feb 16, 2026 Atm 80%

Sie lag sehr Zentral und das Zimmer war Sauber. Es gibt eine Klimaanlage. ich war zufrieden. Bis auf die Küche die fand ich leider etwas chaotisch. Da vielleicht mehr achten auf Ordentlichkeit

Translated to English

It was very central and the room was Sauber. There is air conditioning. I was satisfied. Except for the kitchen which I unfortunately found a bit chaotic.

via Hostelworld
USA FEMALE 25-30 Feb 16, 2026 Atm 80%

Great place, I would definitely return! Close to ferry terminal, ATM, and a short distant walk into town. Didn't seem like a party hostel or a high social hostel, but that was perfect for the kind of trip I was on.

via Hostelworld
Argentina COUPLE 31-40 Jan 26, 2026 Atm 100%

Recomendable!!

Translated to English

I would recommend it!!

via Hostelworld
Germany MALE Jan 4, 2026 Atm 80%

Gut und günstig, vielleicht bisschen Musik dudeln lassen tagsüber

Translated to English

Good and cheap, maybe a bit Music dudeln leave over the days

via Hostelworld
Argentina FEMALE 31-40 Aug 14, 2025 Atm 100%

the location was great!!!!

via Hostelworld
Argentina MALE 31-40 Aug 8, 2025 Atm 100%

great location!!

via Hostelworld
England FEMALE 18-24 Jun 12, 2025 Atm 40%

Staff were lovely when we interacted and the location was great but no security whatsoever soon as reception staff went home at 9 the two main doors left wide open all night. Facilities were not great, our room flooded by the head of the bed and doorway pretty bad, no one to be found when we searched for some assistance not even an emergency number. Room was basic, but all furniture broken or falling apart. Woke up with bed bug bites on the second night, bedding stank. Cat faeces everywher

via Hostelworld
Argentina MALE 31-40 Mar 16, 2025 Atm 60%

aceptable, mucho para mejorar

Translated to English

acceptable, much to improve