San Juan · Puerto Rico
Juliette Hostel Women Only
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Worst reviews
The staff was the rudest staff I ever dealt with!!! they didn’t keep proper records of who was in what bed the bed that they assigned me had somebody sleeping in it already.. all of the toilets were clogged, except for one the place was filthy!!!!
The air conditioning is so cold it’s almost torture. I slept in a jumper trousers socks and was awake till 4 am cos i was so cold. And i am from England. I woke up sick and all the girls in my dorm agreed it was way too cold, but when we asked reception to turn it down they said they can’t. ??? Must be their manager like, but why? It will be because they sell thicker blankets for $10 🙄 a sick trick to try to get more of your money tbh. Too cold to even sleep and i was on furthest bed from...
El peor hostel en donde me he quedado. Me cobraron una noche adicional que no utilicé. El personal de recepción responde feo siempre y no me ayudaron con lo que solicitaba. Al llegar no nos mostraron las instalaciones. Son ladrones!
The worst hostel I've ever stayed at. charged me an extra night that I didn't use. reception staff responds slowly and they didn't help me with what I was asking for. when we arrived they didn't show us the facilities. they are thieves!
I’ve been solo traveling for over 15 years and stay in hundreds of hostels. This was one of the worst. The bathroom was always dirty. They cleaned it once out of the four days I stayed here. With that many people using communal bathroom, you need to clean it twice daily. Toilet paper was out for days. I had to ask twice but gave up and bought my own toilet paper rolls at Walgreens. There were hair stuck on the walls in the bathroom. The rooms itself was hot. They kept it at 75 and it may be...
1:10pm arrival the room wasn’t ready yet. She proceeded to ask me if I wanted to check in now & wait until 4. I didn’t think it made sense to give my ID & credit card if I had to wait 3 hrs. 4pm, the room wasn’t ready, I was told they were still cleaning. I waited for 10 more minutes in the lobby. I then went upstairs & the room had trash on the floor that she picked up and was stink. I was harassed 3 times about checkout 11pm, 8am & 11am on WhatsApp! I will never return & the girls rude
My flight got canceled and I wasn’t able to refund so I have a bad taste in my mouth about them.
The hostel was very clean and well located. But it’s not social at all, there is no common area and it’s very hard to connect with others. You only get a thin bed sheet, an extra blanket was $10 a day. In my opinion, very bad service, as the rooms were very cold and several people complained about it. I wouldn’t stay there again.
freezing cold room (couldn’t be adjusted), thinnest sheet for a blanket, no towels, friend and i washed a couple clothing items like socks and swim suit and hung them up for a day and the staff took them and wouldn’t give them back, bathroom missing paper towels every day, water pressure wasn’t good, smelly guest affected experience and staff sprayed room, abandoned buildings nearby, bit of a walk from old San Juan city center but fine if not alone
No refunds are offered.
They brand themselves as a Womens hostel and in my two days there I saw multiple men check in. I didn’t see them in my dorm so maybe they were renting privates, but either way you can’t brand yourself as a strictly Womens hostel if it’s just not. The lobby is fancy but the cleanliness upstairs is subpar. The rooms and beds felt a little gross, and there’s plastic under the sheets that’s so crinkly it’s hard to sleep. Also noisiest hostel I’ve ever stayed in- I barely slept. Showers...
Recent reviews
I loved my stay. The staff was amazing. I was in room 4. I was not able to check in early but they let me change and leave my bag behind the desk so I could explore. The room did get a little cold so I’m glad I brought a blanket. It was very clean. I will say that the staff cleaned a lot , there was always toilet paper, hand soap, etc but the women who stayed at the hostel were nasty. The bathrooms were cleaned daily but within hours there was hair, tissue, etc in the showers.
The staff was the rudest staff I ever dealt with!!! they didn’t keep proper records of who was in what bed the bed that they assigned me had somebody sleeping in it already.. all of the toilets were clogged, except for one the place was filthy!!!!
Nice hostel, very big beds, I was worried about the reviews saying it was very cold, but personally I didn’t have that problem. Biggest problem was the roosters outside who like to crow all night, like 12-8am. There were earplugs provided which I didn’t use because I didn’t realize I would need them, so those might work for other travelers. Beds and room were very clean, I really liked the curtains, it added nice privacy. The bathrooms were a little humid, but otherwise very clean.
Don’t let other reviews scare you! I’ve stayed at a ton of hostels including other ones in San Juan and this hostel is excellent. They are well staffed (always multiple people working at all hours, a rare find in San Juan), have security, are very efficient with cleaning and making sure things are done correct. Don’t worry about the reviews saying it’s not clean etc, for a hostel, it meets the standard for sure. Location is great and the rooms are fantastic
it’s a place to sleep. beds are clean. not a social place at all. Halls are humid with no A/C including the shower areas which makes it almost pointless to shower. fine if you’re on a budget but really not a vacation spot to enjoy.
24/7 front desk that functions as a check in for multiple locations and there were a lot of people who passed through who were not staying at the hostel. Security was not great. There was a keypad lock on the external door into the hostel, but the rooms were never locked as we didn't get any keys for them. Anyone walking through the front door to check in could in theory walk up the stairs right into your room. The lockers were tiny & would only hold a carry-on with a super small breakable lock.
Absolutely love this place! Such a great great hostel! Just amazing. Only complaint is that the A/C is always set very low and can get quite cold. Thanks for providing the girls with such a great experience and place to stay
This was a good location, close to the plaza, beach, bodega and little food truck area across the street. The water pressure was non existent and barely hot water. It could have been a lot cleaner, but the bed was very comfortable and big. Everyone was extremely nice and accommodating. It was conveniently located and I’ll still go back for the price.
My stay had a few issues. The bed assigned to me was not prepared and appeared used, which another guest pointed out. I was moved to a different bed, but the outlet and nightlight there didn’t work, so I couldn’t charge my phone. There was also no toilet paper available early in the morning. I did report some issues during my stay, but not all of them at the time as I didn’t want to cause repeated inconvenience. Overall, it affected my experience.
The staff is amazing.
Nice place, a bit too expensive for what you get. But great black out curtains and privacy. The beds are big which is nice but not pushed into a corner so you can only sleep in the middle of the bed. Good, would stay there again but also wish there were some better communal spaces!
Very nice stay. Great location! Really only slept in the hostel but it was clean and comfortable! Easy walking to OSJ and the beach.
The water pressure in the shower is almost non existent. Also, none of the doors to the room close quietly, they have to be pushed/pulled closed and they are loud, waking up people.
Super good, I would only lower the air conditioning a little, the rooms are very cold at night and I got a cold on the 2nd day, apart from that super location and safety for solo travelers, in front of it there is a super nice local dinner stand :)
Good value for money and good location. Staff was alright and it was clean enough. Shared showered and toilets but lots of them so it worked well. The beds were big and comfortable.
Showers were extremely dirty with hair, sand and other stuff everywhere. Beds were nice with curtains, but there were old gum and just dirty on my bed side shelf. There are lockers in the room which is nice, but my locker accidentally got emptied by cleaning while I was away for the day. Lost some clothes as the couldn’t find it afterwards.
They brand themselves as a Womens hostel and in my two days there I saw multiple men check in. I didn’t see them in my dorm so maybe they were renting privates, but either way you can’t brand yourself as a strictly Womens hostel if it’s just not. The lobby is fancy but the cleanliness upstairs is subpar. The rooms and beds felt a little gross, and there’s plastic under the sheets that’s so crinkly it’s hard to sleep. Also noisiest hostel I’ve ever stayed in- I barely slept. Showers...
This was a fantastic hostel. Clean bed, locker with a lock, and very friendly staff. I would stay here again!
The hostel is so Nice, clean and the staff is amazing!! 100% good vibe and good time!!
The best women-only hostel ive stayed at, and the women were so friendly i never felt safer!