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Worst reviews
+ A acomodação é ok, mas o crédito no anúncio é enganoso.
- Tivemos um prejuízo de 252 dólares no hotel. Eles oferecem uma tarifa mais cara onde, supostamente, está incluído 18 dólares por dia e por pessoa para “gastar em certos serviços na acomodação”. Escolhemos esse hotel exatamente por causa desse crédito. Se não, teríamos escolhido outro hotel que tinha uma localização e avaliação melhor. 2 dias antes do início da hospedagem enviei uma mensagem para verificar quais eram esses “serviços”. A resposta: “ this credit can be used for anything in the hotel, including our concessions snack at the front desk, Breakfast (request menu), parking or early check-in (Depending on availability).” Segundo a descrição que o hotel faz de si mesmo no Booking: "O café da manhã estilo continental é servido diariamente e consiste em café ou chá quente, com frutas frescas e itens de confeitaria”. Quando chegamos lá, na hora de fazer o check in, o atendente não sabia da existência desse crédito, que deveríamos checar com o atendente do dia seguinte. Este, então, nos disse que não tinham mais serviço de café da manhã e que somente poderíamos usar o estacionamento do hotel com os créditos. Não estávamos de carro (e me parece incomum turista em nova york de carro, mas enfim). Entrei em contato com o hotel pelo Booking, solicitando o café da manhã ou o reembolso dos 252 dólares ou o reembolso total da reserva para sairmos e reservarmos outro hotel. Nos negaram tudo. A justificativa foi que foi um “funcionário em treinamento” que me deu a informação incorreta na mensagem 2 dias antes da hospedagem. Mas durante toda a nossa hospedagem e ainda agora, 1 mês após o nosso check out eles ainda divulgam o “café da manhã estilo continental” e os “18 dólares por dia e por pessoa para gastar em certos serviços na acomodação”. Enfim, propaganda enganosa, que nos fez ter um rombo de 252 dólares no orçamento da nossa viagem. Fujam.
We had a loss of $252 at the hotel. They offer a more expensive rate which supposedly includes $18 per day and per person to spend on certain services at the accommodation. We chose this hotel exactly because of that credit. Otherwise, we would have chosen another hotel that had a better location and rating. 2 days before the start of the stay I sent a message to check which were these services. The answer: This credit can be used for anything in the hotel, including our concessions snack at the...
+ Stole my deposit . Said they will release in 7 days then said the will email a release paper to show my bank . Complete thieves
- Stole my deposit . Said they will release in 7 days then said the will email a release paper to show my bank . Complete thieves
+ Stole my deposit Stole my deposit . Said they will release in 7 days then said the will email a release paper to show my bank . Complete thieves
- Stole my deposit . Said they will release in 7 days then said the will email a release paper to show my bank . Complete thieves
+ They stole my security deposit
- They stole my security deposit
+ Nothing
- I spent over $2000 staying here and they still felt it necessary to rip me off for $100 deposit. It’s deceptive and greedy and Offensive and I resent it
+ Nothing
- I spent over $2000 staying here and still feel it’s necessary to rip me off for 100 security deposit for a room that I took very good care of and there was no damage to. So fuck them.
+ Nothing
- I spent a couple Thousand dollars and they feel still felt it necessary to steal my deposit
+ Nothing because they are thieves
- They stole my 100 deposit
+ Clean room.
- Horrible noise and vibration:( On a Saturday night, there was a music/dance party at the hotel's backyard; the receptionist did not help us to stop the madness. Loud music was until 1am, voices/giggling/moaning until 3am. It probably doesn't happen often, only on weekends, but if you stay in the hotel during the party, you won't be able to sleep and rest. Every early morning, you wake up with kids screaming from the playground next to the hotel. On top of that, every morning, you have a church bell every hour.
- Stay away. I booked one night because my flight was cancelled. The hotel did not returned my security deposit 100 USD even one month after the check out. Instead of blocking the amount, they made a direct payment at my credit card. They wait who does not realise they do not return deposit? Disgusting.
Recent reviews
+ Veramente un hotel bello, con persone gentili. Apprezzatissima la zona ristoro in cui puoi portarti da mangiare oppure bere acqua e tisane che sono offerte. La camera perfetta e la vista dalla finestra top. Vicinissimo a due fermate della metro e perfetto per spostarsi a Manhattan velocemente. Ci tornerò di sicuro. Grazie
Really a nice hotel, with nice people. I really appreciate the dining area where you can bring food or drink water and tea that are on offer. The perfect camera and view from the top window. Close to two metro stops and perfect for getting to Manhattan quickly. I'll be back for sure. Thank you.
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+ The hotel is in great location, close to the metro and in less than an hour to the JFK airport. Apart from the location, the front desk managers were friendly, caring and very professional. We checked in late in the evening, was offered coffee, tea, fresh water (there is a clean common area with free beverages, fridge, microwave and a lot of mainly outside space to sit in. We also could leave our luggages in a safe place for a whole day without any issue. I greatly recommend this place.
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+ Staff was helpful and wonderful. The room was comfortable and clean. Conveniently situated near a bodega, restaurants and public transportation. Excellent value for accommodation. There is also a Catholic Church St. Patrick next to it, a plus on a Sunday.
- None. It was all good. But the television is quite dated and some plugs do not work. I’m not sure if it was standard for this hotel but I didn’t have any face towel and hand towel throughout my stay. I asked for it but they never delivered. Overall, it was a wonderful stay and will recommend to others.
+ - Localização, muito perto do metro e acessível a todos os locais de turismo. - Simpatia dos funcionários. - Acesso 24h a chá/café. - Conforto e limpeza diária do quarto. - VISTA PERFEITA.
- Tudo incrível. Excedeu as minhas expectativas.
- Location, very close to the metro and accessible to all tourist places. - Sympathy of the staff. - 24h access to tea/café. - Comfort and daily cleanliness of the room. - PERFECT VISTA. Everything is amazing. You exceeded my expectations.
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+ A acomodação é ok, mas o crédito no anúncio é enganoso.
- Tivemos um prejuízo de 252 dólares no hotel. Eles oferecem uma tarifa mais cara onde, supostamente, está incluído 18 dólares por dia e por pessoa para “gastar em certos serviços na acomodação”. Escolhemos esse hotel exatamente por causa desse crédito. Se não, teríamos escolhido outro hotel que tinha uma localização e avaliação melhor. 2 dias antes do início da hospedagem enviei uma mensagem para verificar quais eram esses “serviços”. A resposta: “ this credit can be used for anything in the hotel, including our concessions snack at the front desk, Breakfast (request menu), parking or early check-in (Depending on availability).” Segundo a descrição que o hotel faz de si mesmo no Booking: "O café da manhã estilo continental é servido diariamente e consiste em café ou chá quente, com frutas frescas e itens de confeitaria”. Quando chegamos lá, na hora de fazer o check in, o atendente não sabia da existência desse crédito, que deveríamos checar com o atendente do dia seguinte. Este, então, nos disse que não tinham mais serviço de café da manhã e que somente poderíamos usar o estacionamento do hotel com os créditos. Não estávamos de carro (e me parece incomum turista em nova york de carro, mas enfim). Entrei em contato com o hotel pelo Booking, solicitando o café da manhã ou o reembolso dos 252 dólares ou o reembolso total da reserva para sairmos e reservarmos outro hotel. Nos negaram tudo. A justificativa foi que foi um “funcionário em treinamento” que me deu a informação incorreta na mensagem 2 dias antes da hospedagem. Mas durante toda a nossa hospedagem e ainda agora, 1 mês após o nosso check out eles ainda divulgam o “café da manhã estilo continental” e os “18 dólares por dia e por pessoa para gastar em certos serviços na acomodação”. Enfim, propaganda enganosa, que nos fez ter um rombo de 252 dólares no orçamento da nossa viagem. Fujam.
We had a loss of $252 at the hotel. They offer a more expensive rate which supposedly includes $18 per day and per person to spend on certain services at the accommodation. We chose this hotel exactly because of that credit. Otherwise, we would have chosen another hotel that had a better location and rating. 2 days before the start of the stay I sent a message to check which were these services. The answer: This credit can be used for anything in the hotel, including our concessions snack at the...
+ V dosahu metra, mnoho možností restaurací a obchodů.
In the metro area, many options for restaurants and shops.
+ L'hôtel est proche de plusieurs stations de métro et de bus pour rejoindre Manhattan en 10 minutes tout en étant situé dans une rue calme. À 5 minutes de commerces pour la nourriture. La chambre était propre, calme, simple. Les équipements (salle de bain, tv, chauffage) fonctionnaient bien. Je me suis sentie rassurée dans cet établissement.
- RAS
The hotel is close to several metro and bus stations to reach Manhattan in 10 minutes while being located in a quiet street. 5 minutes to shops for food. The room was clean, quiet, simple. The amenities (bathroom, tv, heating) worked well. I felt reassured in this establishment.
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+ The hotel location is great! Just outside Manhattan and thus much cheaper, but super close to multiple subway lines with quick commute to all the places you’d like to go. Great value for money, clean and friendly staff. Some rooms have great skyline views!
- Furniture is slightly outdated.
+ Gute Zugverbindung nach Manhattan und zum JFK Flughafen. Freundlicher Check-in.
- Keine richtige Bettdecke, daher nachts zu kalt. Balkontür undicht. Armaturen der Duschbadewanne müssen dringend erneuert werden, da unpraktisch und unnötiger Wasserverbrauch. Kein Lichtschalter am Bett.
Good train connection to Manhattan and JFK Airport. Freundlicher Check-in. No proper Bettdecke, so too cold at night. Balkonür undicht. The faucets of the shower bath need to be urgently renewed, with impractical and unnecessary water consumption. No Lichtschalter am Bett.
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+ Struttura pulita, accogliente. La zona è ben collegata con diverse fermate metro a pochi metri per poter raggiungere Manhattan in meno di 20 minuti . Ogni giorno passano a cambiare gli asciugamani, riordinare i letti e pulire il bagno. Nella struttura c’è una zona comune , dove a qualsiasi ora si può trovare acqua, tè, caffè , latte e un microonde .
- Stanze un po’ piccoline e prive di armadio.
The area is well connected with various metro stations a few meters away so you can reach Manhattan in less than 20 minutes . Every day they pass by to change towels, tidy the beds and clean the bathroom . In the structure there is a common area , where at any time you can find water, tea, coffee , milk and a microwave .
+ Personal muy amable,limpio, con muchas facilidades y alternativas de transporte público, a veinte minutos de Manhattan
- Nada especialmente, hay que entender que está en la misma entrada de Queens
Very friendly staff,clean, with many facilities and alternatives to public transportation, twenty minutes from Manhattan Nothing special, you have to understand that it is on the same entrance to Queens
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+ Very good hotel if you want to visit New York, 15min by metro from the center of Manhattan. The room was good, the staff is always available if you need something. There is a small kitchen area with tea, coffee, and a microwave, very practical.
- Nothing, a wonderful stay