Valencia · Spain
SOM by The Venue Hostel
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+ لا شيء
- التعامل
Nothing to deal with
+ Nada
- Tampoco contestan al teléfono
+ No me gustó nada, tanto que no me quedé, entre al baño y olía fatal, lo unico bueno fue la recepcionista que me ayudo a solucionar un problema que tuve, y me fui,
+ Instalaciones aunque había un baño dañado
- Que no recalcan e insisten en la tranquilidad del huésped dentro de las habitaciones llegan personas tarde de la noche con mucho ruido, viendo videos con alto volumen,
+ Mal trato instalaciones sucias mala estadia
- Mal trato instalaciones sucias mala estadia se veían ratas en las habitaciones
+ staff were helpful and nice, good location.
- Burning hot shower, complained to staff they said I had to shower in another room. Toilet was blocked, had quiet times listed but people were partying all night in the hostel court yard
+ i cant remember, my hate for the staff that turned off the light while we were eating stuck in my memory more than whatever was good about the place
- there was this passive aggressive staff that instead of talking to people and saying the outside seating was only up to 10pm (not written anywhere, and one staff came over and said, no worries, just finish your food first and turn off the lights.) this other staff comes in, seeing everybody else eating, and turned off the ligghts. He was also in the kitchen grouchily cleaning the fridge I think and marking stuff as free, i dont know, he was just full of i hate my job energy.
- funcionário Pablo, foi extremamente estupido, comigo e minha amiga. não recomendo esse hostel, não foram nada profissional, me acusaram de perder um cartão do quarto sendo que eu já tinha devolvido. enfim, foram diversos constrangimentos, um deles, foi não deixaram eu permanecer o no hostel nas aréas comuns, após o check out, para esperar o horário do meu trem, sendo eles deixam todos fazerem isso.
+ La ubicación y accedieron a ponernos juntos y solos.
- Reservamos una habitación de 8 camas para 8 personas, nos aseguraron que sería de uso exclusivo para nuestro grupo y así fue. Al llegar al alojamiento nos obligaron a pagar 10€ de fianza por persona por la llave y por la toalla (que no nos dieron). Está condición en ningún momento aparece en las cláusulas que estipula Booking. No nos dieron justificante de este pago y era todo muy extraño. Lo que más nos impresionó fue que a las 4.40 de la madrugada un empleado del alojamiento entró en nuestra habitación mientras dormíamos según él para reponer servilletas sin previo aviso. Una de las ventanas de la habitación permanecía siempre abierta ya que el cierre estaba roto. Por último, el día de la salida nos atendió una empleada que no hablaba ni un ápice de castellano. Nos costó mucho comunicarnos con ella.
+ Location is ok.
- Disgusting rooms with no windows and awful smell. I rented a towel from this hostel, but when I tried to return it, the staff refused to take it back, claiming it wasn't theirs. The receptionist didn't speak English, making it impossible to resolve the issue. No clear system, no willingness to help, just frustration. If you're staying here, be prepared for poor service and mismanagement. Wouldn't recommend.
Recent reviews
Very nice, clean hostel.
Nice rooms, lockers and facilities. A little far from most other hostels but the city is easy to get across using the day pass for bikes.
Auberge située au sud de Valencia, transports à proximité et parc gulliver. A environ 20 min à pied du centre historique. Supermarché à proximité La terrasse est vraiment très agréable et ombragée
Hostel located south of Valencia, transport nearby and park gulliver. about 20 minutes walk from the historic center. supermarket nearby The terrace is really very nice and shady
The hostel was in a fantastic location, the staff were super lovely and the beds were really comfortable. However, unfortunately the toilet in our room kept on getting blocked, smelt absolutely awful and dripped constantly. Even with the bathroom door shut you could still hear it. There was also only one mirror in the room (well it was in the bathroom) so make sure to bring one with you! Otherwise I do reccomend this hostel, but maybe ask for the room without the dripping toilet!
Bon séjour passé à Valencia. Logement propre et bien situé. À noter que les chambres donnent directement sur les espaces de vie ce qui peut générer un certain bruit. Les lits ne sont pas aménager pour poser ses affaires à l’intérieur mais il y a un casier attribué à chacun. Deux douches par chambres avec un wc séparé.
Nice stay in Valencia. Clean and well located accommodation. Please note that the rooms face directly onto the living areas which can generate some noise. The beds are not fitted to put your things inside but there is a locker assigned to each. Two showers per room with a separate toilet.
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+ L'organizzazione degli spazi
The organization of the spaces
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Buen lugar, dormitorio de 12 camas con 2 baños y 2 duchas para ese dormitorio. Cocina con heladera, hornallas y micro. Te guardan el equipaje si llegas antes y te cobran 3euros si lo dejas luego de salida. Ubicación no tan cerca del centro histórico, ni de la estación de bus; a 10 minutos de la ciudad de la ciencia.
Good location, 12 bed dormitory with 2 bathrooms and 2 showers for that dormitory. Kitchen with refrigerator, oven and microwave. They keep your luggage if you arrive before and charge 3 euros if you leave it after departure. Location not so close to the historic center, nor the bus station; 10 minutes from the city of science.
+ Nice vibe with friendly staff. Very modern facilities.
- Some of the facilities could be renovated. For example you couldn’t close the door properly. In the shower there was nothing to put your clothes on.
+ لا شيء
- التعامل
Nothing to deal with
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+ Las instalaciones están muy bien cuidadas. Y la decoración
- Que le pregunté al chico de recepción donde podía comer cerca, eran casi las doce de la noche y le pregunté si sabía de algo abierto y me mandó a buscar en google maps 🤦🏻♂️ y nada mas salir a 300 metros me encontré con un KFC.
The facilities are very well maintained and the decoration I asked the receptionist where I could eat nearby, it was almost midnight and I asked him if he knew of anything open and he told me to look it up on google maps 🏻 ♂️ and as soon as I got out 300 meters I found a KFC.
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