Volver a The Banana Tree Hostel
Mostrando 14 reportes · 1 en los últimos 12 meses
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Confirmado Hostelworld
Lovely hostel in a good location, with great rooms and decent bathrooms. The beds were big, with fans and sockets. The whole hostel was very clean and pretty. Staff were so lovely, super helpful and spoke amazing English. Food was really nice and decent activities. We rented both motorbikes and pedal bikes from them too at a decent price. Beds had a plastic cover on the mattress which felt a bit weird, but butter than bed bugs and dirty mattresses I guess. Having stairs was nice. Get desserts!!
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Overhyped, not a nice vibe, too expensive for what you get. My 2 male roommates shaved and left their hair everywhere, also pee on the toilet seat! Woke up after the first night with bites on my body. They had a bedbug situation and just wrapped the mattresses in plastic which does not work with bed bugs. Staff would not take it seriously and said it’s probably from the ocean even though I did not go to the ocean. Was reading some reviews and saw that the same thing happened to other people.
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Woke up covered in bed bug bites, staff refused to admit it and would not refund me. Very rude handling of the situation, had to leave an get another hostel
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Nice hostel and staff very friendly in a good location. However two of our group left this hostel with bed bug bites! This situation needs to be resolved as it will ruin this hostel!
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Such a nice social vibe here, I loved the layout of pool/ bar area, felt more like a resort. They hosted a family meal for reunification day which was a nice way to meet people as otherwise people stuck to their groups. Rooms didn’t lock so felt quite unsafe, and a girl in my room had bed bugs. They told her it was just mosquitos and moved her to another bed, which makes me think the next person in that bed would just have the same.
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Confirmado Hostelworld
I loved this hostel but I think they have BEDBUGS. I got red little bites all over my body since staying here and now I see more people wrote about bedbugs. I stayed in a 4 people female dorm with bathroom. I loved everything else about this hostel.
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Lovely social area, in bedroom bathrooms and great laundry service! However me and my friend both woke up with spots all over our legs, there were definitely bed bugs in our room which brings our rating down, very sad as apart from that it was a fab hostel!
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Got food poisoning, bed bugs also I have marks all over my body
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This place has bedbugs. Best to avoid if you're looking to spend Ninh Binh without little red bite marks all over you.
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Confirmado Hostelworld
Was a lovely place but had bed bugs. When I told the staff they tried to tell me that my bites were from the air. They did deep clean the bed but this was after asking twice and being told it was not bed bugs multiple times. My friend was also bitten and they refused to pay for her washing from the bed bugs. I had about 40 bites.
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This is such a popular hostel and it’s hard to book last minute. Views, location, and facilities are so great! Staff super helpful and friendly. Unfortunately I got bedbug bites from my one night stay there.
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Confirmado Hostelworld
The Hostel looks very nice, the staff is very sweet. Unfortunately we had bedbugs in our room, so we left. The staff did everything the could, they cleaned the room immediately, offered us another room (which also had bedbugs) and refunded our money. I doubted if I would wanted to write this review because bedbugs can happen and they way they handled it was great, but I do think that I would have wanted to read it in the reviews while booking a place to stay. But, the hostel itself is perfect
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Social hostel with good location. But i got bed bugs here, and the staff didn’t really care.
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Confirmado Hostelworld
Beautiful hostel along the river with a nice common area. Food was a bit expensive, but very tasty. Vibe at night was good. Only negative is my friend getting bed bugs.