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Evidencia Five Elements Hostel Frankfurt

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Volver a Five Elements Hostel Frankfurt

Mostrando 15 reportes · 4 en los últimos 12 meses

  1. Confirmado Hostelworld

    I do not recommend staying at this property. Unfortunately, I experienced a bed bug infestation during my stay, which has caused ongoing issues. Additionally, the cleanliness of the accommodation was below expectations. There was also significant noise at night, and the surrounding neighborhood felt unsafe. Overall, this property did not meet my standards for comfort and safety.

  2. Confirmado Hostelworld

    I booked this hostel because of the amazing reviews and figured it would be a great place to stay. They did mention it’s in the red light district, but I honestly didn’t expect it to be like this. The atmosphere was just off — not welcoming at all. The staff weren’t very friendly, the place was quite dirty, and overall it didn’t feel comfortable or safe. It was full of young solo travellers, which I usually love, but even that couldn’t make up for the experience. Plus it had bed bugs so don’t go

  3. Confirmado Hostelworld

    The hostel was clean I didn’t find any bed bugs which had been mentioned in some previous reviews. After reading previous reviews I was initially quite scared of the area but the streets were well lit, wide and had lots of people so was not what I expected initially. I still would recommend walking around with someone else as didn’t feel safe as a female solo traveller.

  4. Confirmado Hostelworld

    I found bed bugs. I had a number of bites all over my body after the night of staying there. Additionally, I showed the front desk staff, several bed bugs that I caught in a glass to highlight the problem. The front desk staff were polite but the manager didn't reach out or make a serious effort to address the level of discomfort that was caused by this problem. Again, I have bites that are very uncomfortable and all over my body.

  5. Confirmado Hostelworld

    The hostel warns you it’s a redlight district. But they depict it, in the confirmation email for your booking, as “safe and rather entertaining”. It’s not. It’s the worst district I’ve seen. People take crack and heroine in the street, prostitutes wait for customers. Some people do bad trip. Streets are dirty. To me, the area wasn’t “entertaining”, it was disheartening. I had bedbugs here but the hostel responded seriously to that, promised to take great hygienic measures and reimbursed me.

  6. Confirmado Hostelworld

    Overall I didn’t mind staying here. I was very aware of its location and willing to accept that risk. I kept to myself and ignored the people on the street and had no issues with them, even walking by myself at night. It’s about it 15 minutes walk to an area with restaurants and shopping. Super close to HBF as well. As far as in the inside of the hostel, the rooms and bathrooms were clean but there’s only 1 shower per gender for the floor, so you have to be flexible on your timing. I thoroughly checked my linens for bedbugs and found none thankfully. But the linens are stained and could definitely be replaced. The highlight of the property is the staff, they’re all so kind and helpful and will give you the best recommendations. Happy hour is great and was always packed during my stay.

  7. Confirmado Hostelworld

    I stayed in a private room and got insanely bitten by bed bugs

  8. Confirmado Hostelworld

    They have bed bugs! I WAS BIT BY BED BUGS AND GOT A HORRIBLE RASH FROM IT

  9. Confirmado Hostelworld

    Had a private room, it was obviously suspiciously cheap, definitely bed bugs, staff seemed indifferent. Seemed to be a decent atmosphere otherwise.

  10. Confirmado Hostelworld

    I was already prepared to be staying in the Bahnhofsviertel, frankly this is not my problem with the hostel. But the hostel itself was not hygienic at all. The bathrooms are, excuse my language, disgusting. On the door it says it’s being cleaned 3 times a day but I highly doubt this. I’ve read a few reviews about there being bed bugs. Luckily, I did not have any bed bugs in my room. A few pro’s: The view from the room was nice. The staff was kind.

  11. Confirmado Hostelworld

    Extremely close to the train station, which is what I needed, but found a bedbug in my bed. The reception staff was fine. The neighborhood is not of the best ones.

  12. Confirmado Hostelworld

    We rented the private suite, and found that it was infested with bedbugs. We had to leave our luggage to the sun for an entire day to make sure that the bedbugs that could have crawled into our suitcase were dead. I would give a 100% positive review if it wasn't for this fact, but havving bedbugs is really bad.

  13. Confirmado Hostelworld

    After one night there I got around 10 bites from bed bugs. I had a private room.

  14. Confirmado Hostelworld

    Great hostel for the atmosphere and staff, but I ended up finding bed bugs the next morning and from there washed all my clothes and used bed bug spray ,hostel was not in the best area by any means , all in all good price decent stay besides those negatives

  15. Confirmado Hostelworld

    Overall decent. Good atmosphere. They need to address the bedbug issue some people have written reviews about. The hostel is right next to the train station, but also what is known to be one of the roughest parts of Germany. Don't let it deter you though. One staff member was very rude.