Green Heart Hostel

Lisbon · Portugal

Green Heart Hostel

Puntaje HostelPunk
47% FATAL
Confianza alta 368 reseñas
Advertencia Lisbon Bed Bug Reports Point to Tourist Flats, Hostels, and Old Housing Lisbon has hostel and budget-hotel reports, but municipal and academic sources point to homes, tourist flats, hotels, hostels, and housing spread.

Etiquetas

Servicios

🍳 COCINA 👕 Lavandería 🍳 Desayuno ☕ Café
Otros servicios (20)
Guarda-equipaje Mesa de tours y viajes Cajero ATM Limpieza Recepción (horario limitado) Acceso a internet Intercambio de libros Wi-Fi Sábanas incluidas Luz de lectura Secadoras de pelo Toallas en alquiler Secadoras de pelo en alquiler Lockers de seguridad Acceso con tarjeta Sala común Mapas de la ciudad gratis Wi-Fi gratis Internet gratis Duchas con agua caliente

Precios

Dormitorios $26 / noche
Privadas $104 / noche

Precios HW desde hoy

Unusual phrases

Peores reseñas

Germany FEMALE 31-40 Sep 22, 2025 2.0/10

Had bed bugs in the private room. Unfortunately I discovered them too late so I am now dealing with loads of itchy bites and trying to keep them out of my home.

vía Hostelworld
Canada MIXEDGROUP 18-24 Sep 4, 2025 2.0/10

Worst bed I’ve ever slept on. Stayed in the private room and it was super noisy at night, at the bed was warped and stiff. Ruined my trip to Lisbon, didn’t really sleep at this location.

vía Hostelworld
Malta MALE 25-30 Jun 16, 2024 2.0/10

It looked fine, until a woman in the room found/caught bed bugs and reception were negating it. I felt itching that morning and asked to change the room. Later, the receptionist said they "didn't find any" BUT they changed the sheets and sprayed the mattress and I can "use it again". IF they did spray it will be toxic. Bites were now showing, showed evidence and finally the manager accepted and that they cannot do anything about it, and that it happens in hostels. So BED BUGS are normal here.

vía Hostelworld
Brazil FEMALE 31-40 Mar 7, 2024 2.0/10

Experiência desastrosa. O hostel estava nojento de tão sujo; corredores e banheiros extremamente estreitos e pequenos, pareciam cubículos. Presenciei um homem se masturbando no banheiro compartilhado com a porta aberta. Quando relatei ao hostel obtive a seguinte resposta: "Num hostel e onde as casas de banho são compartilhadas podem existir situações desagradáveis." Lamentável. Não indico em hipótese alguma.

Traducido al inglés

The hostel was so filthy; the corridors and bathrooms were extremely narrow and small, they looked like cubicles. i presented a man masturbating in the shared bathroom with the door open. when i contacted the hostel i got the following response: "in a hostel and where the bathrooms are shared there can be unpleasant situations". unfortunate. i do not indicate in any case.

vía Hostelworld
Hong Kong China FEMALE Aug 20, 2023 2.0/10

the property is a very homey type of hostels, friendly staffs there gives good vibes. nothing fancy and luxuries there but everything you need is there ! Comparative it is more silent area you could get good sleep without noice from pub. Super good for traveller like to cook to save in long travel

vía Hostelworld
Morocco MALE 31-40 Dec 19, 2022 2.0/10

I was applying for a private room, turned out to a rooftop room with a minimum space, even to go to the bed, you have to mind the wall above your head. The advertised room I have booked for was looking much bigger. Now, if it's the receptionist who did it for a purpose to give me the smallest 5th floor room, somebody has to react. Apart from that, two shitty guys from Netherlands are occupying the 1st floor kitchen and varanda constantly.. And they are antipathic.

vía Hostelworld
Canada FEMALE 31-40 Oct 12, 2022 2.0/10

The facilites are not what they promote on hostel world, pictures are not accurate. The room was the size of a closet and very hot. Mine was right in front of the staircase so impossible to sleep. At 4am people were still coming in ant out of the hostel and banging their doors. One of the 2 bathrooms on my floor was out of order and the other one had 2 inches of water on the floor, I almost felt when I got in. I stayed there for one night even if had booked and paid for 4 nights.

vía Hostelworld
USA COUPLE 31-40 Sep 17, 2022 2.0/10

Originally it appealed to my ideals, stating that they are ecologically aware, that is complete GREEN WASHING. absolutely nothing is “eco” about the place. At 9am bathrooms on each floor were being serviced, needing to put in my contacts and brush my teeth as I had a business appointment, I quickly went to the sink that was not being cleaned, only to be yelled at and PUSHED by the staff member! I had some words with her and when I told the desk man, he disregarded it as my fault and was rud...

vía Hostelworld
England FEMALE 31-40 Sep 15, 2022 2.0/10

Flight delayed 2hrs, staff refused to check me in, leaving me homeless, they eventually gave the key to staff who showed me the cupboard under the eaves in the loft where you couldn't stand up, there was no blind & walls were paper thin. This was my room! After booking an expensive private room 2 months in advance, I was shocked. I was then woken up at 7am by literally smashing doors that gave me a shock by staff 'cleaning' & guests. The doors are not fit for purpose & there is no social space.

vía Hostelworld
France MALE 25-30 Aug 23, 2022 2.0/10

Personnel désagréable et complètement malhonnête. Alors que je suis arrivé avant minuit à l'hôtel, heure à laquelle est censée fermer la réception, je n'ai trouvé personne et mes appels téléphoniques sont restés sans réponse. Je n'ai donc pas pu gagner ma chambre et j'ai dû chercher un autre hébergement en pleine nuit. Le lendemain, le responsable a refusé de me rembourser ma nuit et s'est même permis d'être infect.

Traducido al inglés

While I arrived at the hotel before midnight, the time when the reception is supposed to close, I found no one and my phone calls remained unanswered. so I could not get to my room and had to look for another accommodation in the middle of the night. the next day, the manager refused to refund my overnight and even allowed himself to be infected.

vía Hostelworld

Reseñas recientes

Italy FEMALE 25-30 May 17, 2026 Amb 100%

Tutto perfetto, staff molto gentile e disponibile ☺️ grazie e alla prossima

vía Hostelworld
USA FEMALE 18-24 May 14, 2026 Amb 100%

One of my favorite hostels from my 3 months traveling! Sweetest staff and super comfortable beds and blankets. The kitchen was very nice as well and I loved the green incorporated into the rooms!

vía Hostelworld
USA FEMALE 18-24 May 6, 2026 Amb 60%

Nice people, but the bathrooms were malfunctioning which was a bit of a headache. Overall this hostel was just okay. Location isn’t bad but it isn’t great. Also, the cleaning supplies used it has such a strong perfume smell that it made it lowkey hard to sleep.

vía Hostelworld
Argentina FEMALE Apr 29, 2026 Amb 100%

Muy gentiles la gente de recepción! Limpio ordenado y seguro...wifi bien...ubicación muy buena! Pocos baños y duchas!

Traducido al inglés

Very nice people at the reception! clean, tidy and secure...wifi good...very good location! few bathrooms and showers!

vía Hostelworld
Canada MALE 18-24 Apr 28, 2026 Amb 100%

Only stayed one night, but I wish I stayed for longer! Big kitchen, spacious bathrooms, large lockers, everything I could ask for. Roma at reception was exceptional, immediately made me feel at home and comfortable. Would highly recommend :)

vía Hostelworld
USA MALE Apr 18, 2026 Amb 100%

Wonderful stay. I’ll be back next month.

vía Hostelworld
Canada MALE Apr 16, 2026 Amb 60%

Good on every aspects of my stay at a very good price!

vía Hostelworld
USA MALE 18-24 Apr 15, 2026 Amb 100%

Top 2 of the hostels I’ve been too, exceptional kitchen and pantry, I like the showers there’s a room all to yourself with a toilet and sink if no one is using it on each floor. Staff was very nice. Hard to beat for the price, laundromat next building over. Location could be better. It’s not the best party hostel but if you want easy going with reliable accommodation this is pretty good place.

vía Hostelworld
USA FEMALE 25-30 Apr 9, 2026 Amb 80%

Miguel was awesome! Thanks for the recs and being so kind!

vía Hostelworld
Germany FEMALE 18-24 Mar 24, 2026 Amb 100%

Lovely hostel and very nice staff :))

vía Hostelworld
England FEMALE 18-24 Mar 21, 2026 Amb 40%

Overwhelming kind and generous staff! They made me feel so welcomed, gave me lots of local recommendations, and even let me keep a book from their library so I could finish it! The beds were very nice and the hostel is in the perfect location! I would 100% stay here again!

vía Hostelworld
Iran MALE Mar 2, 2026 Amb 100%

Functional kitchen. Clean bathroom. The room does not have a heating system. But there was no need for heating at the beginning of March. Good duvet was available. I rented a private double room for one night with shared bathroom facilities.

vía Hostelworld
Brazil FEMALE 18-24 Feb 21, 2026 Amb 60%

Colchão um bocado desgastado já, cama de casal tinha um colchão bom e outro ruim... O chuveiro da casa de banho era bastante apertado e precisava de limpeza, assim como os vidros que também podiam estar mais bem limpos.

Traducido al inglés

The mattress was a bit worn out already, the double bed had a good mattress and a bad one... The shower in the bathroom was quite tight and needed cleaning, as well as the windows which could also be cleaned.

vía Hostelworld
Turkey MIXEDGROUP 18-24 Feb 21, 2026 Amb 60%

was overall good there was no hostel atmosphere to be social but it was okay safe and clean, the only thing is that the rooms were cold because there was no heater at hostel it was a problem for me in winter

vía Hostelworld
USA FEMALE 18-24 Feb 20, 2026 Amb 100%

I’ve stayed in many hostels and this was by far the best one I’ve ever stayed in. It’s in such a convenient location. Everyone who works here is so lovely and nice. The bathrooms were your typical hostel bathrooms but I really loved the beds. They were more comfortable than my beds at home. There is also luggage storage on days that you’re departing so it’s very convenient. I cannot recommend this hostel enough!!

vía Hostelworld
Turkey COUPLE 18-24 Feb 20, 2026 Amb 100%

everything was so good

vía Hostelworld
England FEMALE 25-30 Jan 25, 2026 Amb 80%

Clean, friendly & modern hostel. Stayed in the 4 bed dorm next to the kitchen, quite noisy during the day time but most people were respectful during the night time, so minimal interruption. Overall, happy with my stay & would definitely recommend.

vía Hostelworld
Spain MIXEDGROUP 25-30 Jan 10, 2026 Amb 60%

Buena estancia en general. La cama cómoda y privada, la cocina y el comedor en buenas condiciones y con utensilios y el ambiente bueno.

Traducido al inglés

The comfortable private bed, the kitchen and dining room in good condition and with utensils and the good atmosphere.

vía Hostelworld
Netherlands FEMALE 18-24 Jan 8, 2026 Amb 100%

I had a great time at this hostel! Everything was clean and the staff was super nice :)) Definitely would recommend and definitely would go back!

vía Hostelworld
Brazil COUPLE Jan 4, 2026 Amb 100%

Muito agradável. Atendentes simpáticos e prestativos. Limpo e organizado.

Traducido al inglés

Very nice, friendly and helpful waiters, clean and organized.