Foresteria Sociale Florence Center byNewGeneration

La localització, l'ezmorzar, el personal. Chinches, bany brut i trencat, portes trencades piques embussades, dutxes sense porta, una calor que no hem pogut dormir

Being able to stay in a convent definitely piqued my interest when I found this place. Another plus is proximity to train station and a ten minute walk into the heart of Florence. The courtyard garden in the evening for dinner is beautiful. However, do not overlook this and other reviews especially on cleanliness. The fact that there’s NO HAND SOAP in any of the bathrooms is disgusting. And because the building is old, the wood of the bunks are old too. I woke up my second morning to find bed bug bits all over my ankles. Consider what your priorities are in a hostel before staying here.

I like the location, it was quiet. The building is stunning and the facilities are ok. It has a lot of potential to be a great hostel. The rooms and the bed set up are good but the bathroom needs a clean. The kitchen could afford some more dishes. My room of 6 beds was infested with bedbugs. I asked to have my mattress, pillow and the bedding changed but I dont think they did since i waking up with more bites. The other guests in my room also got bites. Sad because it was a nice place. I hope they get pest control in there soon.

Großes 4-Bett Zimmer mit Klimaanlage und Tür, geräumige Schließfächer, leider kaputter Duschkopf, Dusche aber immernoch nutzbar. Küche schlecht ausgestattet, Besteck am besten selber mitbringen. V.a. Bettwanzen Kleines Frühstück. Aufenthalt angenehm

A localização, sem dúvidas, foi o principal motivo da nota! Era perto da estação e muito perto do centro. O quarto tinha 1 banheiro e era bem confortável, o armário era realmente muito amplo. Tinha cozinha, e um jardim bem gostoso para passar um tempo. Por mais que a cama era confortável, encontrei percevejo nela (bedbug) e fui picada várias e várias vezes, tive que tomar antialérgico.

During our stay multiple people from this hostel got bed bugs. We had multiple conversations with the staff who said they would provide us with a refund for our stay or refund us for our medication and washing. We followed up multiple times and haven’t gotten a reply. There was no utensils in the kitchen. The location was nice and central.

Beautiful place, but I woke up with 15 bug bites, which I can only assume were bedbugs. I told the guy at the reception at checkout and I hope they did something about it, even though he asked for photoproof.

DO NOT GO HERE. I was absolutely plagued with bedbugs with no response or reparations from the hostel. Bites all over my entire body.

If you are on the fence between booking this hostel or an airbnb: do the Airbnb. Or a different hostel. There is no social scene and there was no locked entrance or door to our room, so I didn’t feel super secure. Bathrooms were not nice but tolerable. FYI, the 24 bed room is actually broken down into rooms of 6 beds each, which isn’t bad. Unfortunately we got bed bugs from this hostel and staff were mostly unhelpful or gaslit us and said we didn’t have them (bites were clearly from bed bugs).

Good location，the service staff is very good. The sheets were not clean and when I finished my stay I found bed bug bites on my exposed skin outside my pajamas which was very disturbing. And there was a lot of noise in the bathroom.

Ok so I didn’t get any of my stuff stolen and I didn’t get bed bugs and ultimately my life is fine and unchanged after this hostel stay - so I feel that I must preface with that. HOWEVER I find it unacceptable that there’s no soap in the bathroom to wash your hands with. Nothing is giving hepatitis A and E. coli more than 4 toilets shared by 24 people with no soap to wash their hands touching everything in a shared room. Also there should be no such thing as a 24 person shared room imo.

The hostel is well located and charming with the cloister and the paintings at the entrance. The room was correct, however, the mattress was not the cleanest, but the sheets were, so it was okay. I was really scared of the bedbugs but in the end, I don't think there were any. Room was good, and bathroom too. Very convenient to have a locker ! Good breakfast with a choice for the hot drink. The bad part of this hostel is the people working at the front office, not really nice nor welcoming.

Attention à la propreté, la cuisine et les salles de bain sont sales avec peu de possibilités de nettoyage (éponges douteuses etc). Je me suis fait piquer à plusieurs reprises par des punaises de lit avec de grandes chances que cela vienne de cette auberge. A part ça, le cadre est chouette (à côté d'une église), il y a des casiers individuels pour chaque lit et on peut utiliser la cuisine après le checkout. La réception est ouverte 24/7 mais parfois le personnel s'absente en laissant un numéro.

Bed bugs!! Staff was not super friendly or welcoming… the overall vibe was not great, wouldn’t recommend it to anyone

Bedbugs, really rude receptionist, dirty floors in dorms

WARRING!!! BED BUGS ON THE BEDS!!!My girlfiend and me were on the hostel the last weekend (October 6th) and we had all the body with bed bugs bites.This is the first time we had the experience like that, we are genuinely disgusted. If beds are done carefully and there is hygenic standard, this things would not happen. Also we need to deep clean our apartment because we are afraid of contamination in our home via clothes we had during our staying. We tried to give advice about this but they didn'

Cleaning staff threw away my clothes and shoes. Woke up with bug bites every morning. Maybe because they keep windows open and bugs fly in or I bed bugs, I can’t say for certain. Would recommend going to other hostels in area. Not worth cheap price.

There were bed bugs! The daytime staff was very rude and not helpful. Evening and night were welcoming but day time staff was not welcoming at all

No water for showers or to use basin. No toilet paper. Bed bugs in bed. Charged to check in - never had that before. Charged much higher than usual tourist tax. Charged to leave bags an hour before check in time. Bathrooms stank and shower head broken. No privacy in rooms. Not clean. Disappointing but good location.

We didn’t sleep even 1 night, NO AC and BED BUG everywhere on the mattress. Don’t book here, the general ambiance was off, and you’ll definitely go home with bed bug in your clothes. No offer was made from the hostel to clean the room, offer a new room or even to reduce de price that we paid for nothing.

Stayed for one night and I got savaged by bed bugs.

Mi habitación no tenía aire acondicionado, estaba sucia y me salieron chinches en la cama. No recomiendo este hostal, busquen otra opción. No es lo que parese!

The most important things to me when booking hostels are security of personal items, overall safety, and cleanliness. The security of personal items was great because every person is assigned a spacious locker near their assigned room. The overall safety of the hostel is not very good because none of the dorm rooms have a door—any guest can walk in and out. The cleanliness is generally bad because 1) I can smell and see black mold in each of the showers and 2) I had bedbugs.

BED BUGS!! BE AWARE! This property is infested with bed bugs across many rooms, and has horrible A/C. Room was extremely hot, staff were very unhelpful and overall it was a terrible experience.

don’t go to this hostel even if your life depends on it. the location was fantastic, the monastery is beautiful, the staff were friendly. BUT first i could never fall asleep because the ac wasn’t working, every single night sweating my ass off in inhumane temperatures. second, my bed had bed bugs, i woke up with bites all over. maybe i just got a bad dorm, maybe the privates are better, but my personal experience was hell.

I’m going to be forward with this review the people were great but that’s it. The place didn’t have running water so no shower, toilet, nothing. But even worse I had a blanket and bed infested with bed bugs and insects…. Seriously it’s now two days after my stay and I’m itching like crazy and swollen in certain areas. I have plenty of evidence at this point to prove it’s insects or bed bugs and not the many many mosquitos around. Go elsewhere better not worth your time.

*I stayed in a four people bunk bed room. Overall, you get what you paid for, except my sheets weren’t ready when I got there and I got bit by bed bugs. The shower and toilets were not very clean and you can smell the odor. If you’re looking for a OK place to stay on a budget solo trip, Yes. But absolutely NO if you’re wanna stay at clean and hospitable place. It would be worth paying like €20 more to stay elsewhere if that’s the case.

Bedbugs, overpriced, and dirty. Avoid!!!!! We didnt even stay here 1 night - it was so bad that we left even after we paid in full. - sheets had blood spot stains which indicates bedbugs - charged us €4 to store our backpacks (unusual) - falsely advertised as air conditioned - room had no towels, dirty pillowcases, no toilet paper or soap - bathroom was dusty and had hair in the shower - staff refused to contact the manager or give us money back, manager never replied to my email.