The Hosteller Goa, Anjuna

≈169 possiblement achetés · 995 avis au top scannés

1. Acheté confirmé 54 mots 100% il y a 1 an
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   • Récompense liée à un avis paid review
   • Plainte sur l’authenticité des avis paid review

   It's a great thing if people are having tight pockets and everything is around the corner the only drawback is it's far from airport but tbh you can go for it 😁 thanks and it's not paid review it's my personal opinion towards the hosteller and I want them to keep it up !!!
2. Suspicieusement court 329 mots 20% il y a 3 mois
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   • Plainte sur l’authenticité des avis reviews, we booked and prepaid

   Had one of the worst experiences I’ve ever had at a hostel. This was our first trip to Goa as a group of five girls. After reading positive reviews, we booked and prepaid for a 6-bed room more than a month in advance. Despite that, when we arrived, we were told there was no availability and were asked to split up into different rooms. The booking process and website were also quite misleading for groups. Since we were five people, we couldn’t book a girls’ dorm, so we booked a mixed dorm assuming they would accommodate another female traveler with us if needed. Instead, we were split into groups of four and one. The room offered to us was completely unacceptable. It was extremely small, smelled strongly of cigarette smoke, had unclean beds and washroom facilities, and already had two male guests staying there with personal belongings and laundry and undergarments hanging around the room. It was not a comfortable or hygienic environment. What made the situation worse was the way it was handled. Despite multiple discussions and requests for alternative solutions, we were not provided with any reasonable option. We had already paid in advance, yet we were left trying to figure out a problem that shouldn’t have existed in the first place. One staff member’s response was particularly frustrating. We were told that if we wanted privacy, we should have booked all six beds. When I asked whether booking all six beds would have guaranteed us a private dorm, the answer was still no. So essentially, we were being told to pay more without any assurance of receiving the service we expected. If you’re a group of female travelers, especially first-timers looking for a stress-free experience, I would strongly recommend exploring other hostels in the area. There are several nearby options that offer better organization, communication, and overall living conditions. Very disappointing experience, and definitely not what we expected after booking well in advance and paying upfront.
3. Suspicieusement court 358 mots 20% il y a 7 mois
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   • Pression pour laisser un avis asked the reception staff Miss Tasleem and Ekaj to review

   I stays at the property for long time . The property is so good . But the manager name Ekaj is spoiling the vibe of the place . I forgot my frisbee in the swimming pool common area. When i asked the reception staff Miss Tasleem and Ekaj to review the cctv camera they were ignoring to assist. But when i put the one star review for their service . They immidiately check the cctv found and return my frisbee. After few days when i book the stay, paid the amount online for the anjuna hosteller property. The reception staff told me they were block me to book stay in any hosteller in india. When i asked the reason what happen i did not knows any thing about it. They replied you given us the one star review for the service thats why we block you for booking in any where in india hosteller added that few dats back you was waiting in common area after check out . I told them i am going with my friends in the evening to mumbai so thats why i waited in common area. They was just saying multiple times you are checking out and waiting in common area. Again i inform them because i came to explore goa and i dont know how many days i am gonna stay so i keep checking out and extending my stays while enjoing my holidays in goa. But the manager Mr Ekaj , reception staff Ms Taslem the took the revenge with me just because i put the one star review for their poor ignoring attention to guest service . I send the email to hosteller support team and they replied the same to me that they block you for booking in any hosteller in india. Is this the ways hosteller manager Mr Ekaj take revenge from the guest . I am very disappointed with it and never recommend their service as they are narrow minded people. If you put any review for their poor service. They will take suck a revenge to block your hosteller booking in entire india . So shamefull.
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