Affichage de 2 signalements · 2 sur les 12 derniers mois
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Confirmé Hostelworld
Room full of bed bugs. They realized it and just sealed the room taking my belongings away. They have not told me why - I then understood the reason because I realized I was covered in bites and I had seen an insect in the bed which I only later learnt was a bed bug. The staff was very chaotic concerning the money to give, when I was at the reception they would be nice and then send emails with aggressive tone to ask for payment - they could have asked when I was there in front of them!
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Confirmé Hostelworld
We had a terrible time at this hostel. We stayed for one night and while in the room we saw a small brown bug on the bed and identified it as a bed bug. We informed the staff that we had seen a bed bug and requested to move beds or dorms. We were told we couldn’t as they were fully booked and during the night they took any empty mattresses and put them on the ground. After this trip we then dealt with bed bug infestations at home, causing serious stress and financial burden, 0/10 don’t stay here