Premium Lounge

≈118 possiblement achetés · 413 avis au top scannés

1. Acheté confirmé 122 mots 40% il y a 11 mois
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   • Récompense liée à un avis for a good review
   • Pression pour laisser un avis asked me for a good review

   The location was pretty good, very central. I was also able to check in very late because my flight arrived after midnight. The reception tried to scam me. They asked for cash for the deposit of the key and asked me to pay the city tax as well which I had already paid while booking the accommodation. I managed to dodge that because I checked in very late and did not have any cash on me. While checking out the receptionist asked me for a good review because of the competition in HK and even brushed my hair out of my face. Furthermore, the linnen had questionable stains and there were constant flies and cockroaches because the window could not be closed.

   Netherlands
2. Acheté confirmé 45 mots 40% il y a 11 mois
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   • Récompense liée à un avis pay for hk120 and forcing you to made a review

   Only the location. Too small, they asked me hk dollar for government pay for hk120 and forcing you to made a review of your stay before they give back the deposit that's ridiculous and I won't come back there for future stay. And no television

   New Zealand
3. Acheté confirmé 132 mots 10% il y a 1 an
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   • Récompense liée à un avis ratings in booking.com (promising a 5% discount

   Good location to crash for a few hours Very low expectations as we were only looking for a cheap place to crash for a few hours in the early morning. The place was quite dismal but it didn’t bother us. However, we got to our room at 7 am and got waken up by room service opening the door for the first time around 8 am, then 9, then 10 - even though checkout time was noon. The staff is overall very noisy the whole morning. When checking out, the desk person grabs my phone to tap herself the best possible ratings in booking.com (promising a 5% discount coupon for our next stay), which I prevent. The place is surprisingly well rated on booking.com, probably because their pressure customers to overrate them.

   Finland
4. Acheté confirmé 134 mots 20% il y a 1 an
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   • Récompense liée à un avis ratings in booking.com (promising a 5% discount

   Very low expectations as we were only looking for a place to crash for a few hours in the early morning. The place was quite dismal but it didn’t bother us. However, we got to our room at 7 am and got waken up by room service opening the door for the first time around 8 am, then 9, then 10 - even though checkout time was noon. When checking out, the desk person grabs my phone to tap herself the best possible ratings in booking.com (promising a 5% discount coupon for our next stay). I take my phone back to prevent this and she then cancels the booking so I cannot write an honest review on booking.com. The place is surprisingly well rated on booking.com, probably because their pressure customers to overrate them.
5. Suspicieusement court 19 mots 100% il y a 5 mois
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   • Pression pour laisser un avis Asked to review

   The pillow was very soft and nice AC. Nice amenities like shampoo and towel Asked to review on checkout.

   United Kingdom
6. Suspicieusement court 118 mots 10% il y a 1 an
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   • Plainte sur l’authenticité des avis reviews are most likely fake

   The staff member was nice. AVOID ALL COST, reviews are most likely fake. Check google reviews and reddit. If you want to bring home some pests.. I mean pets, the best place to go. The place is infested with cockroaches, not just a couple but on floor 6 a whole nation of pests on the walls , hygiene safety is a legend there.. I mean it is just in legends . Sheets have stains which is ok, you can see they were washed. However uppn checking my bed for bedbug traces, 2 beautiful piece of cockroach was saying hi to me. The mansion this hostel is "famous" around hong kongers as shadiest place.. unfortunately heard this too late.

   United Kingdom
7. Suspicieusement court 235 mots 20% il y a 2 mois
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   • Plainte sur l’authenticité des avis fake 5-star reviews

   Do not be fooled by the low price of Premium Lounge; this ‘hotel’ is a trap. Our stay was defined by hidden costs, broken facilities, and shocking service. While the location is near the metro, any other hotel in the area would be a better choice. Upon arrival, we were forced to pay a mandatory 163 HKD cleaning fee that was not mentioned during booking. It is not as cheap as it looks. The room itself was cramped and extremely noisy, but the technical failures were even worse. The air conditioning barely functioned, and the promised USB ports and international sockets did not work. The service is the absolute low point. When we complained about the heat (it was 27 degrees), the receptionist laughed at us. She promised a technician would come that evening, but it was a blatant lie. We followed up twice more, and both times they lied to our faces - no one ever showed up. Furthermore, asking for a simple power adapter was met with visible anger and aggression from the staff. The most disturbing part is the review fraud. We personally saw the receptionist taking phones from departing guests to write fake 5-star reviews. Do not trust the high ratings you see here; they are forced and fake. This hotel is dirty, loud, and run by people who rely on deception rather than hospitality. Avoid this place at all costs.
8. Suspicieusement court 646 mots 10% il y a 1 an
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   • Pression pour laisser un avis told I would only get back after leaving a positive review

   I had one of the worst experiences during my stay at the 16th floor of Block A, Chungking Mansion, Hong Kong. Despite booking a “premium” room, the room was far from it. It was dirty, cramped, and not at all what was depicted in the photos on Booking.com. Hidden Charges: Upon check-in, I was shocked to learn about hidden charges that were not disclosed on the Booking.com app. There was an additional cleaning fee (140 HKD), which I was not made aware of beforehand. The staff was unhelpful and dismissive, especially the Indian staff member wearing a Sikh turban attitude guy! He raised his voice when explaining the charges and seemed to insult me, implying that I should have known about such fees as a frequent traveler. Unprofessional Staff: The receptionist had trouble processing my payment, leading to unnecessary delays. I was asked to pay an additional 5% surcharge due to their system issues, which I felt was unfair. It was incredibly unprofessional and frustrating. Room Conditions: The room was incredibly small, much smaller than expected based on the Booking.com photos. The air conditioning was extremely noisy and barely worked. In the end, we had to rely on an electric fan to stay cool. The shower heater also wasn’t working. Mandatory Reviews to get back the Deposit: There was a 100 HKD deposit required, which I was told I would only get back after leaving a positive review. This felt like a clear attempt to manipulate feedback. Elevator Issues: The elevators in Chungking Mansion are a nightmare. Expect long waits, with the elevators often overcrowded, which was a huge inconvenience. Overall, I highly advise against staying at this transient hotel. The hidden charges, unprofessional staff, poor room conditions, and overall lack of service made this a truly unpleasant experience. STRONGLY SUGGEST DO NOT BOOK THIS PREMIUM LOUNGE. YOU WILL BE IN TROUBLE BECAUSE OF THAT INDIAN GUY SLIM (INDIAN GUYS WEARING SIKH TURBAN) I had one of the worst experiences during my stay at the 16th floor of Block A, Chungking Mansion, Hong Kong. Despite booking a “premium” room, the room was far from it. It was dirty, cramped, and not at all what was depicted in the photos on Booking.com. Hidden Charges: Upon check-in, I was shocked to learn about hidden charges that were not disclosed on the Booking.com app. There was an additional cleaning fee (140 HKD), which I was not made aware of beforehand. The staff was unhelpful and dismissive, especially the Indian staff member wearing a Sikh turban attitude guy! He raised his voice when explaining the charges and seemed to insult me, implying that I should have known about such fees as a frequent traveler. Unprofessional Staff: The receptionist had trouble processing my payment, leading to unnecessary delays. I was asked to pay an additional 5% surcharge due to their system issues, which I felt was unfair. It was incredibly unprofessional and frustrating. Room Conditions: The room was incredibly small, much smaller than expected based on the Booking.com photos. The air conditioning was extremely noisy and barely worked. In the end, we had to rely on an electric fan to stay cool. The shower heater also wasn’t working. Mandatory Reviews to get back the Deposit: There was a 100 HKD deposit required, which I was told I would only get back after leaving a positive review. This felt like a clear attempt to manipulate feedback. Elevator Issues: The elevators in Chungking Mansion are a nightmare. Expect long waits, with the elevators often overcrowded, which was a huge inconvenience. Overall, I highly advise against staying at this transient hotel. The hidden charges, unprofessional staff, poor room conditions, and overall lack of service made this a truly unpleasant experience. STRONGLY SUGGEST DO NOT BOOK THIS PREMIUM LOUNGE. YOU WILL BE IN TROUBLE BECAUSE OF THAT INDIAN GUY SLIM (INDIAN GUYS WEARING SIKH TURBAN)

   Philippines
9. Suspicieusement court 1 mot 100% il y a 26 jours

   地點很好。環境還算乾淨~

   Taiwan
10. Suspicieusement court 1 mot 100% il y a 1 mois

    Good

    Germany
11. Suspicieusement court 1 mot 90% il y a 4 mois

    OK

    Brazil
12. Suspicieusement court 1 mot 90% il y a 4 mois

    Patrzę

    Poland
13. Suspicieusement court 1 mot 100% il y a 4 mois

    prettygood

    Japan
14. Suspicieusement court 1 mot 100% il y a 5 mois

    Great

    France
15. Suspicieusement court 1 mot 100% il y a 5 mois

    きれい

    Japan
16. Suspicieusement court 1 mot 100% il y a 5 mois

    Clean

    Australia
17. Suspicieusement court 1 mot 100% il y a 5 mois

    Nice

    Switzerland
18. Suspicieusement court 1 mot 100% il y a 5 mois

    Ok

    Philippines
19. Suspicieusement court 1 mot 100% il y a 5 mois

    Clean

    Canada
20. Suspicieusement court 1 mot 90% il y a 6 mois

    Satisfied.

    Philippines
21. Suspicieusement court 1 mot 100% il y a 6 mois

    Memories

    United States
22. Suspicieusement court 1 mot 100% il y a 7 mois

    Gteat

    Brazil
23. Suspicieusement court 1 mot 100% il y a 7 mois

    Amazing

    Taiwan
24. Suspicieusement court 1 mot 100% il y a 7 mois

    ㅅㄹㄴ

    South Korea
25. Suspicieusement court 1 mot 100% il y a 8 mois

    clean

    United Kingdom