Dutchies Hostel

≈96 possiblement achetés · 1493 avis au top scannés

1. Acheté confirmé 243 mots 10% il y a 3 mois
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   • Récompense liée à un avis rating, making it impossible to sleep. The property management verbally agreed to a refund

   Nothing. We stayed only one night out of three and demand a full refund for the remaining two nights due to unacceptable and hazardous living conditions. During our stay in Room 13, we encountered a series of gross violations that made it impossible to remain at the property: 1. Sanitary Failure: The first capsules assigned to us were not prepared at all; the bed linen was not changed, and the space was dirty. 2. Lack of Hygiene: In the second set of capsules provided, we found food remains and crumbs on the shelves, which is a clear health hazard. 3. Restroom Conditions: The shared toilet was broken in the evening (the flush was not working), resulting in an extremely unsanitary and disgusting environment. 4. Air Quality: There was a persistent, unbearable smell in Room 13 that did not go away even with the window wide open. 5. Disturbance: At approximately 3:00 AM, an extremely loud ventilation system started operating, making it impossible to sleep. The property management verbally agreed to a refund for the unused nights but claimed that Booking.com must process it. As Genius members who consistently use your service and spend thousands of euros annually, we find the 55 EUR voucher insulting. This is a clear case of failure to provide a service that meets basic health and safety standards. I have documented all the issues mentioned above and am ready to provide photographic evidence. Looking forward to your immediate response.

   Italy
2. Acheté confirmé 670 mots 40% il y a 5 ans
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   • Récompense liée à un avis payment to buy positive review

   NOT recommended for inexperienced solo backpackers. There are limited facilities but they are usually clean (though the toilets need air freshener replaced more often). Beds are modern and in good condition. The room I was in was quite large however locker space is very limited. The location is a bit far from the center to be ideal. The kitchen is small for the number of people who use it, having only one set of hotplates. It's okay though. It could be a decent place for a few nights but there are a lot of long stays here. More on that later. The atmosphere here could be seen as entertaining if not particularly safe. There are a lot of single older males here who often drink a lot (encouraged by staff). If you are just passing through the lobby this is probably unlikely to usually become problematic. I'm sure they all have interesting stories but I have enough of my own. I have not had so much cash go missing anywhere in Europe and I have been outside the EU. Admittedly I can be lax with security because I like to know what kind of people are around me. Again, never, ever, anywhere, have I been stolen from more often than at Dutchies hostel. I stayed less than two weeks. The rest of this review is really meant to provide insight to the owner from a peceptive external perspective. First I will talk about a prominent member of staff who I will refer to as "S". Weekday morning routine at this hostel consisted of "S" arriving to the hostel already in a highly agitated state. He would then begin berating other members of staff for minor inconsistencies in the booking system. Obviously in the face of such barely restrained aggression the recipient becomes flustered and the learning center in their brain shuts down. The fellow simply should not be allowed near other staff unsupervised. I am NOT a feminist but I saw behaviour here I consider totally inappropriate. Contact me for details. I don't want to deal with this kind of garbage while I am trying to enjoy my poffertje ontbite tyvm. I'm not sure what Franca does. She is obviously not training staff effectively. From what I observed she just kind of floats around gossiping about guests and handling their privacy and personal information totally inappropriately. I could be wrong but she seems like dead weight. I also have suspicions that staff are involved in thievery and in the concealment of thievery. I was asked to leave the hostel before I was able to meet with the manager about video footage during a window of time when €50 went missing from my room. The footage could have ruled out a member of staff. I did try to make this clear to "S" but he was either blinded by mindless rage or he was intentionally preventing me from being able to view the footage. It does not look good when money goes missing and soon afterwards the staff are drinking €50 of booze and sharing it with their pets. My perspective is that "S" needs (as a minimum) anger management counselling and would be better served by a full psychological assessment. He is also obviously struggling to cope with the stress involved in his workload. The management team would function better with a more productive, level headed and reasonable manager. There is probably somebody suitable already on staff. Ask me for details. Bonus segment. "S" uses alcohol as payment to buy positive reviews and to keep him secure in his position. Undoubtedly staff will be too fearful to say anything negative about him and guests will say positive things about him because he buys them booze. Supposedly using hostel money. To confirm much of what I have said you would need to review video footage or talk to certain members of staff secretly. In any case I hope I have helped. Happy to remove this portion from the review upon request.
3. Suspicieusement court 1 mot 100% il y a 1 mois

   🤍

   Spain
4. Suspicieusement court 1 mot 100% il y a 2 mois

   Love

   Netherlands
5. Suspicieusement court 1 mot 100% il y a 3 mois

   Price

   Pakistan
6. Suspicieusement court 1 mot 100% il y a 3 mois

   Frumos

   Romania
7. Suspicieusement court 1 mot 100% il y a 4 mois

   All

   Bosnia and Herzegovina
8. Suspicieusement court 1 mot 100% il y a 7 mois

   Staffu

   Romania
9. Suspicieusement court 1 mot 100% il y a 8 mois

   Instalación

   Venezuela
10. Suspicieusement court 1 mot 100% il y a 11 mois

    Fantastic
11. Suspicieusement court 1 mot 90% il y a 1 an

    Todo.

    Peru
12. Suspicieusement court 1 mot 100% il y a 1 an

    Cool

    Belgium
13. Suspicieusement court 1 mot 100% il y a 1 an

    top.

    France
14. Suspicieusement court 1 mot 100% il y a 1 an

    Convivialité

    France
15. Suspicieusement court 1 mot 100% il y a 1 an

    Amazing!
16. Suspicieusement court 1 mot 100% il y a 1 an

    Excelente!!!
17. Suspicieusement court 1 mot 100% il y a 1 an

    Magnificent

    Portugal MALE 31-40
18. Suspicieusement court 1 mot 100% il y a 1 an

    很溫馨舒適的一個地方

    Taiwan
19. Suspicieusement court 1 mot 100% il y a 1 an

    I

    United Kingdom
20. Suspicieusement court 1 mot 100% il y a 1 an

    Good
21. Suspicieusement court 1 mot 100% il y a 1 an

    🐱cute

    Macau
22. Suspicieusement court 1 mot 100% il y a 1 an

    Todo

    El Salvador
23. Suspicieusement court 1 mot 100% il y a 2 ans

    Gruwlijk😍😍😍😍
24. Suspicieusement court 1 mot 100% il y a 2 ans

    Gruwelijkkkkk!
25. Suspicieusement court 1 mot 100% il y a 2 ans

    Maravillosa