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Evidenza Hostal Pura Vida la 70

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Torna a Hostal Pura Vida la 70

Mostro 2 segnalazioni · 1 negli ultimi 12 mesi

  1. Confermato Hostelworld

    I do not recommend this property. My cousin and I left with bedbug bites, and only after reporting them were we told by staff that bugs had already been found in our dorm and the room had been fumigated earlier. No one warned us, and we were allowed to leave our clothes and bags on the infested beds while other bunks were being cleaned. The room reeked of chemicals the entire time; I developed allergy/asthma symptoms, which seemed made worse by repeated fumigation without proper ventilation. The front-desk team were polite and empathetic, but our interactions with the owner were the opposite, no refund or meaningful remedy was offered despite the health and hygiene issues and the extra cost and effort we now face to treat our belongings. Poor communication, unsafe practices, and refusal to take responsibility made this a very disappointing stay. No recomiendo este alojamiento. Mi primo/a y yo nos fuimos con picaduras de chinches, y solo después de reportarlas el personal nos informó que ya habían encontrado chinches en nuestro dormitorio y que la habitación había sido fumigada antes. Nadie nos advirtió, y nos permitieron dejar nuestra ropa y bolsas sobre las camas infestadas mientras limpiaban otras literas. La habitación olía fuertemente a químicos todo el tiempo; desarrollé síntomas de alergia/asma que parecían empeorar por las fumigaciones repetidas sin ventilación adecuada. El equipo de recepción fue amable y empático, pero nuestras interacciones con el dueño fueron lo contrario: no ofrecieron reembolso ni una solución significativa pese a los problemas de salud e higiene y al costo y esfuerzo adicionales que ahora enfrentamos para tratar nuestras pertenencias. La mala comunicación, las prácticas inseguras y la negativa a asumir responsabilidad hicieron que esta estancia fuera muy decepcionante.

  2. Confermato Hostelworld

    The dorm has bedbugs and cockroaches, the staff is ignorant and arrogant, the showers are cold, it’s dirty everywhere, there’s nothing social and no atmosphere. Such a shame because the place really has good potential and the area is super nice.