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- I had to carry my suitcase to the room without an elevator. Also the room was opposite the restaurant where breakfast was served 1 step away. There was a bad smell all night
- False advertising regarding parking. The staff is rude and wouldn't allow me to park even though there were open spots. Avoid this place.
- The most selfish and greedy hotel management i have ever witnessed. Never gonna make a reservation again. This hotel will be in grey list from central Asia.
+ nothing. the room for this price was a disaster and that for Munich. it looked like an illegal room in another building. the room was probably a flat or apartment and now functions as an additional room. there is no elevator. the pictures what they claim and what you get is just sh1t. honestly it was the worst part of my journey. and the breakfast room was stinky i could sit there eating anything. i regret booking there!
- nothing
- Que no me ayudarán con el parking. Pague por 2 días 64€ Antes de pagar tenía que haber pedido el descuento para que costara 16€ /dia pero no lo hice y no me ayudaron a solucionarlo y creo que si Podían hacerlo. El del parking no hablaba inglés Muy enfadada. Nada de ayuda
+ Location
- Except for location, the hotel do not worth the money. Our stay was in different building, apart of the main. The room was not clean and did not match with pictures on booking. My friends stayed at the building and had a complete different experience. So disappointed.
+ 5Minuten vom Hauptbahnhof. Wir hatten ein sehr geräumiges und ruhiges Zimmer. Frühstück reichhaltig. Gerne wieder!
+ Location
- Our room was located in seperate building and right in front of the breakfast area . We were woken up before 6am by the noise of the staff preparing breakfast. The breakfast was really disappointing due to lack of options and just general poor quality of food . When we went to the main building to check out we found that there is another breakfast area where they were serving a better variety of food which was very disappointing. We felt like there is a different standards between 2 building . You shouldn’t advertise breakfast with pictures and reality is not what was advertised. I also requested to check out an hour latter then 11:00. Member of staff at the reception said that is not a problem . After 11:00 I was surprised by the knock on the door from male who was there to clean the room. I left “ do not disturb “ sign on the door but the male cleaner still decided to knocked and immediately enter the room when I was wearing just a towel because right at the time I just finished my shower . I tried to explain him that I was authorised to stay until midday but he kept showing on the watch and chasing me out of the room . He didn’t understand English which is ok but I think the staff should communicate better and make sure that they check with reception first before they decide to make entrance like this . I felt very uncomfortable by this whole situation!!!
+ Niente
- Tutto
+ Nothing, terrible
- Horrible service, nobody should stay here ever again
Recensioni recenti
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+ Mir wurde ungefragt ein kostenloses Upgrade (größeres Zimmer) angeboten. Das wäre aber erst um 14 Uhr (offizieller Check-in) fertig gewesen. Mein kleineres (vollkommen okay) gebuchtes Zimmer war schon 12.30 Uhr ready. Deswegen habe ich das genommen.
- Ich war morgens um 7 Uhr schon da und wollte meinen Koffer unterstellen. Die Rezeption war ein bisschen muffelig und maulfaul. Aber die Leute waren kurz vor Schichtwechsel (müde). Und aus Sicht eines Hamburgers war es immer noch eine überschwängliche Begrüßung. Kleinigkeit.
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+ Sehr freundliches Personal. Viel Obst und Gemüse beim Frühstück. Super zentrale Lage
- Die Lampen waren nicht gut zum Lesen geeignet. Die Dusche sehr eng.
+ Wir waren wie immer sehr zufrieden. Gerne kommen wir wieder.
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+ Frühstücksbuffet seht gut + große Auswahl Lage sehr praktisch - gute Restaurants gleich in der Nähe, U-Bahn und S-Bahn sehr nahe
- Matratzen sehr hart Badezimmer leider nicht ganz sauber
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+ Breakfast was very good with many options, classically German selection of meats, cheeses, breads, fruits & vegetables. Room clean & simple. Polite staff. Enjoyed the interesting artwork in the stairwells, room and lobby. Convenient location right near the Hauptbahnhof.
- The only coffee in the room is instant packets & a tea kettle.
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+ Super colazione 😄
- Nulla