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Address is wrong on hostelworld, walked really far in rainstorm only to discover it was the opposite direction. Upon arriving, no access to building despite it being afternoon. No signs to determine if the right building as well, someone sent me a photo of the door on whatsapp and that was the only reason I was able to find it. After all of this, they told me they overbooked and would bring me to their other hostel and that it was of the same standards but it was not. Also no locks on the doors.
Lage ist gut, aber ansonsten eher schlecht als recht. Die Mitarbeiter scheinen zwar bemüht, aber generell waren unsere Erfahrungen in diesem Hostel suboptimal. Die Waschräume sind mehr als ausbaufähig, auch mit Blick auf Sauberkeit, das gilt generell für alle Aufenthaltsräume. Unser Check-in war ebenfalls optimierbar und kein tolles Erlebnis. Die Mitarbeiter sprechen leider auch kein Englisch, was die Kommunikation bei bestimmten Themen äußerst beeinträchtigt. Schrott Fahrräder gegen En...
The location is good, but otherwise rather bad than right. The staff seem to be trying, but in general our experiences in this hostel were suboptimal. The washrooms are more than expandable, even with a view on cleanliness, this applies generally to all rooms. Our check-in was also optimized and not a great experience. The staff also do not speak English, which greatly impaired communication on certain topics. Schrott Fahrräder gegen Entgeld
Do not stay here unless you are extremely desperate. The girls working the reception were lovely, but the owner of the property was extremely rude and threatened us saying “he would track us down because he had our passport details” after a miscommunication giving information for transfer of payment for the hostel, making us feel extremely uncomfortable. Half of the showers and toilets were either broken or didn’t work, and it was super noisy at night until the early hours.
I enjoyed my stay here sooo much! I loved the facility, the calmness and especially the staff. Lola, Maximiliano and Mr Rodriguez made me feel at home and they had amazing energy and really good advices about the city. The facility is clean, safe, offers a lot of toilets, showers and different ”chill or hangout areas”. The kitchen has everything you need but you also have amazing street food just around the block. The hostel is just a few minutes walk to the center. I would LOVE to come back...
Very nice hostel. It just hopened so something is still unrefined but overall it’s a very nice cozy place with a lot of areas to socialise, a nice big kitchen, a small swimming pool and very nice rooms. We stayed in the private room and it was very cosy and comfy, the dorm looked nice as well, with curtains on the beds and clean showers and toilets. I would definitely recommend it!
Muy bella propiedad, en pleno centro de Tulum
Very nice property, right in the center of Tulum
Great staff very friendly helpful and readily available. Loved the layout and amenities. Very close to the center square and tourist office, just three blocks away. About an hour walk to a free public beach. If you book the dorm room locks are not provided for the lockers, but i felt secure and didn't bother buying one at a hardware store. I just kept my important bits with me and figure nobody wants to cart off my heavy bag 😂 Overall i had an amazing stay and will be returning there in a wee...
Recensioni recenti
Lage ist gut, aber ansonsten eher schlecht als recht. Die Mitarbeiter scheinen zwar bemüht, aber generell waren unsere Erfahrungen in diesem Hostel suboptimal. Die Waschräume sind mehr als ausbaufähig, auch mit Blick auf Sauberkeit, das gilt generell für alle Aufenthaltsräume. Unser Check-in war ebenfalls optimierbar und kein tolles Erlebnis. Die Mitarbeiter sprechen leider auch kein Englisch, was die Kommunikation bei bestimmten Themen äußerst beeinträchtigt. Schrott Fahrräder gegen En...
The location is good, but otherwise rather bad than right. The staff seem to be trying, but in general our experiences in this hostel were suboptimal. The washrooms are more than expandable, even with a view on cleanliness, this applies generally to all rooms. Our check-in was also optimized and not a great experience. The staff also do not speak English, which greatly impaired communication on certain topics. Schrott Fahrräder gegen Entgeld
I enjoyed my stay here sooo much! I loved the facility, the calmness and especially the staff. Lola, Maximiliano and Mr Rodriguez made me feel at home and they had amazing energy and really good advices about the city. The facility is clean, safe, offers a lot of toilets, showers and different ”chill or hangout areas”. The kitchen has everything you need but you also have amazing street food just around the block. The hostel is just a few minutes walk to the center. I would LOVE to come back...
Very nice hostel. It just hopened so something is still unrefined but overall it’s a very nice cozy place with a lot of areas to socialise, a nice big kitchen, a small swimming pool and very nice rooms. We stayed in the private room and it was very cosy and comfy, the dorm looked nice as well, with curtains on the beds and clean showers and toilets. I would definitely recommend it!
Muy bella propiedad, en pleno centro de Tulum
Very nice property, right in the center of Tulum
Address is wrong on hostelworld, walked really far in rainstorm only to discover it was the opposite direction. Upon arriving, no access to building despite it being afternoon. No signs to determine if the right building as well, someone sent me a photo of the door on whatsapp and that was the only reason I was able to find it. After all of this, they told me they overbooked and would bring me to their other hostel and that it was of the same standards but it was not. Also no locks on the doors.
Do not stay here unless you are extremely desperate. The girls working the reception were lovely, but the owner of the property was extremely rude and threatened us saying “he would track us down because he had our passport details” after a miscommunication giving information for transfer of payment for the hostel, making us feel extremely uncomfortable. Half of the showers and toilets were either broken or didn’t work, and it was super noisy at night until the early hours.
Great staff very friendly helpful and readily available. Loved the layout and amenities. Very close to the center square and tourist office, just three blocks away. About an hour walk to a free public beach. If you book the dorm room locks are not provided for the lockers, but i felt secure and didn't bother buying one at a hardware store. I just kept my important bits with me and figure nobody wants to cart off my heavy bag 😂 Overall i had an amazing stay and will be returning there in a wee...