Mostro 1 segnalazione · 1 negli ultimi 12 mesi
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Confermato Hostelworld
I checked the mattress and found clear bed bug spots. I asked for a refund as I didn’t feel comfortable staying there. The manager refused, claiming he “was just the manager” and therefore couldn’t do anything. Ridiculous. He then told me they get lots of people making excuses to get their money back because they get bored in the area. If so many people are leaving, maybe it’s not boredom, maybe it’s the dirty, dingy, disgusting rooms and the rude service. Don’t water your money