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Evidenza Baan URT Surat Thani Airport Hotel

Segnalazioni cimici

Recensioni che hanno generato l’avviso cimici. Non è una verifica ufficiale.

Torna a Baan URT Surat Thani Airport Hotel

Mostro 12 segnalazioni · 2 negli ultimi 12 mesi

  1. Confermato Hostelworld

    This really is in the middle of nowhere, I just needed a bed in between flights and transfers to island. Make sure you have enough cash, card machine doesn’t always work. I ended up leaving after only being there an hour as my bed was covered in bed bugs. They gave me a full refund and helped me find taxi.

  2. Confermato Hostelworld

    Bed bugs :( I squished one on top of the mattress and blood came out, checked the bed frame and they’re hiding in the wood. Asked to change rooms and the next rooms mattress was disgusting, bed bug shells everywhere. I ended up changing hotels at 11pm in the end which the staff did help with the which was kind of them but they didn’t even ask for proof which means they’re well aware of the issue, this place must close for a month to properly exterminate the place. Really awful experience.

  3. Confermato Hostelworld

    Bed bugs! And staff rude when addressing the situation. Laughed at us. They must know they have bed bugs and don’t care. Strange location away from airport. Asked for a refund due to bed bugs and they said no. We moved to a different hotel - Hillside Boutique and this was nice and similar price. Bad vibes overall do not recommend.

  4. Confermato Hostelworld

    Bed bugs!! We even moved rooms, but there were still bed bugs. The staff was quite rude to us, didn’t even apologize or make a single smile as we tried to work it out. We ended up sleeping on the floor, since it’s in the middle of nowhere, so we couldn’t get anything else.

  5. Confermato Hostelworld

    BEDBUGS!!! Don’t go here there are bedbugs everywhere. It is so disgusting. Besides the bedbugs there are other little insects on the wall and lots of hair and dust on the floor. The bedsheets are stained with blood spots from bedbugs. The staff doesn’t speak any English at all and it was so hard to communicate.

  6. Confermato Hostelworld

    Good location for getting to the airport but there was a bed bug infestation in one of the private rooms. The staff in the morning were very unhelpful and unsympathetic about the situation. So if you stay here then check the bed thoroughly!!! We could see all the bugs crawling around in the morning, gross. Terrible sleep too because of how itchy it was.

  7. Confermato Hostelworld

    PLS DON'T GO, FOR YOUR OWN HEALTH. I read the reviews, spray all my bed, went for dinner, after 1 hour bedbugs dead on the floor. Phone for 1 hour with lights off, feel itchy, turn on the lights, 10 TICKS AND BEDBUGS crawling around my pillow, walls, DOOR, sheets, everywhere. tell the staff, they showed me 5 ROOMS, all with dead and alive bedbugs crawling around 😂, I'm laughing how bad it was. the staff is friendly and tries to help but it's manager issue. even the employee slept in his car!

  8. Confermato Hostelworld

    Unfortunately the bed bugs were still there and easy to spot, which told me something about how well the room was cleaned. I got another room when I asked for it and luckily it looked a bit better. Location pick up from the airport was nice and also that they brought me to the busstop in the morning.

  9. Confermato Hostelworld

    I stayed in the dormitory at first. The door could be locked from the inside, but not from the outside, so anyone could walk in when you were ou. I saw old blood stains on my sheets and later saw the bedbugs. I told them and they said I could change beds in the room, but they all had old blood stains, so possibly bedbugs. I had to pay extra for another (private) room. The amount of money was not the issue, I just did not think it was very customer friendly. In my new room I did not spot bedbugs.

  10. Confermato Hostelworld

    We arrived and went to the restaurant, which online said that they had a great variety of different Thai foods. They only served a boring pad Thai. When we got to our room we immediately spotted several bedbugs and other insects such as. Of course we spoke to the staff about this. They offered to change the bed linen. Of course that is not a solution. We needed to check out and find a new hotel for the night. They wouldn’t even give us back our money. They were very rude. Never go here!

  11. Confermato Hostelworld

    Ze hebben bedbugs!!!!! Ik kwam er savonds achter en liep naar beneden om te kijken of ze iets konden doen maar ze lachte me bijna uit en zei dat alles vol zat en ze niks kon doen. Ook wilde ze niet even kijken in mn kamer. Hygiëne is heeel slecht, overal vieze beestjes en kakkerlakken. Ik heb echt een horror nacht gehad. Wel goedkoop maar ik zou hier nooit meer terug gaan, ga hier niet heen! het eten is niet super maar wel prima.

  12. Confermato Hostelworld

    I found a bedbug in my room and had to negotiate the price for a new room. It was otherwise convenient because they transport you to the airport and ferries.