Vienna Westend City Hostel

Bed bugs, be careful

Great location, could walk to all the sites pretty easily. The area was safe and really close to restaurants and shops. Our bathroom did have a slight smell to it the entire time. I did find bed bugs in my bed. It does say online you have to be 18-40 to stay in dorms here but there was definitely people older than 40 there. Being young girls this didn’t make us feel overly safe. If I was solo travelling I wouldn’t stay here because of that. Kitchen was basic, only had a microwave and kettle.

Location is perfect Got ravaged by bed bugs, the place clearly doesn’t get cleaned properly.

As others have mentioned, this hostel is next to a street that has bars, so it's very loud at night and definitely hard to sleep (to be fair, they offer ear plugs free of charge). Honestly this place felt very overbearing and had huge signs everywhere of things you couldn't do, such as bringing food/drinks back from the outside to your room. That one is odd to me. I felt like the check in process was okay, but kind of weird. I didn't see it mentioned anywhere when we booked that we had to pay for the hostel in cash (could also be my bad), so that came as a surprise, especially since we were able to charge the reservation fee. The guy also just charged us a rate and didn't actually mention that he was charging each of us for sheets, which was extremely sketchy. Seems a like a sleazy business practice to not say that upfront or explain that was a fee, especially when you can opt out of it at other hostels. After we said we already had our own sheets, he deducted the cost and had us use them anyway (to prevent bed bugs-- understandable). While we were checking in, the receptionists were also talking about us in German and saying we smelled -- also unprofessional. The wifi, too, as I've previously read, was definitely spotty and sometimes slow. It wasn't a terrible place, but I wouldn't recommend it or stay here again.

bed bugs are there, beds full of dust and internet that doesn't work ...... DO NOT GO THERE !!!!!! dear owner sorry for the late response i told the receptioner after i left and i am 100% sure that i did not carry them .