Astor Hyde Park

Localisation Nous sommes quasi certains qu'il y avait des punaises de lit dans notre chambre. Le sol était collant, la douche un mince filet d'eau.

This place is absolutely atrocious! The staff are barely present and really don't do anything to try to mingle or help the guests who are staying there unite in any way, they are way too busy mingling amongst themselves and doing the bare minimum in their own jobs as basic, uneducated, no customer service oriented homeless losers do. Also, they have no activities at all which was quite disappointing for a hostel of their size. The actual property is disgustingly filthy and dilapidated. This hostel resembles a homeless shelter rather than an actual hostel. They talk about how they deep clean each day, yet I don't know exactly who's standard of deep cleaning is leaving the property with tumbleweeds of dust and grime, bed bugs, roaches, mice, dirty and stained bed linens, filthy bathrooms that smell of sewer and feces, disgusting floors and tables that are sticky with the residue of substances unknown, and unkept, untidy and supremely gross common areas that you feel almost uncomfortable to sit down in, let alone enjoy. If you say you do deep clean and yet there are 2 inches of dust under each bed and the bathrooms are atrocious with hair, throw-up, dirty towels, leftover shampoo bottles, garbage, the smell of mold and feces, then that is not cleaning. The bathrooms are atrocious. The kitchen is abysmal. And what makes this location even more disgusting is the horrible treatment by the property manager, trash that needs to be taken out, to the paying guests. If you complain, they will try to make you out to be the bad guy, disrespect you, and ban you from the property. Mind you it's not a big deal to be banned from what seems to be a crackhead hostel or homeless shelter, but it is quite disgusting the audacity of the property manager. The fact that they choose to treat pained customers with an opinion about the disgusting garbage humans that work there and the atrocious standards of the cleaning staff like garbage because they are garbage themselves.

There was mould on my roof and it felt like I was sleeping in someone’s seedy basement with no ventilation. Also left with bed bug bites. Wouldn’t recommend.