Geneva Hostel

BEDBUGS IN AL THE ROOMS AND BEDS, it was a nightmare and the worst experience I ever had, the front desk manager didn’t helped me and they don’t even ask for the cleaning team for do anything I even took one pillow with bedbugs and take it down to show them and they don’t even react, they said that they can’t do nothing and they were fully booked so they can’t change me to other room, really the worst experience, please never go there.

The beds had bed bugs which affected our sleep and gave us body itches.

Bed Bugs. Poor customer service.

Bed bugs

The hostel is good in terms of facilities, cleanliness, food and location. We liked our stay here. But the only problem we faced here was the problem of bedbugs at night. It really made our sleep at night uncomfortable. The hostel administration needs to take this problem seriously and resolve it.