Toont 7 rapporten · 3 in de laatste 12 maanden
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Bevestigd Hostelworld
Pilo hostel was nice, I especially enjoyed the location as it was close enough to my friends' place whom I was visiting. The courtyard and common areas are to die for! Staff were kind and helpful, everyone spoke English. The beds felt a bit claustrophobic and I was nervous as I read a couple of reviews before arriving that some people woke up with bedbug bites. I think I was ok, but I was a bit stressed. Overall, would come back mostly due to the location and courtyard. Thanks
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Bevestigd Hostelworld
I saw bedbugs and food in my bed at my arrival. Rather than that, the place was ok
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Bevestigd Hostelworld
One of the receptionists (guy with dark hair and stubble) is extremely rude and will sigh out loud at everything you ask or say. He openly mocked my British accent upon check in and continued to be difficult throughout my stay. I found a bed bug here and on the final day, my pixel earbuds were quite clearly stolen by one of the cleaning staff. The only positives are the bathrooms and the hostel bar. The place is full of local people however and there is absolutely no social vibe for travellers.
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Bevestigd Hostelworld
They say city center, sure it’s in the first but still a decent 20 min uphill hike from the nearest metro station and the Opera. Staff aren’t as nice. Bed not super clean, found dead bed bugs and remains of the chemicals they used to kill them. No atmosphere at all, pretty dead honestly. Too expensive for the service they offer. Definitely wouldn’t stay there again.
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Bevestigd Hostelworld
BED BUGS! Shameful customer service - I found bed bugs in my bed, and management did nothing about it (not a euro discount on either of both nights)! The way I was responded to is scandalous - I felt like I was the trouble flagging this issue. If you had at least made a small gesture (even just offering the €25 late check-out fee I paid), or shown at least a little bit of concern after this discovery, I would have spared you this review on all platforms. My visit dates were from 26 to 28/12, in case you'd l
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Bevestigd Hostelworld
Great hostel. The facilities were great and the dorm beds have curtains so are fairly private. The location is decent, albeit not so central. The staff were very friendly - particular shout out to Victor, whose constant cheer and helpful advice for seeing Lyon was greatly appreciated! The only downside was the bed bugs - let's hope they deal with them!
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Bevestigd Hostelworld
Very comfortable puffy pillow and duvet. Adequate mattress: less comfort but total freedom from bedbugs. Capsule bed a smidgen odd to climb into but quite quiet. Great atmosphere, large community watching soccer match in courtyard. In the summer heat, the walk up the steep pente of Croix-Rousse neighborhood felt long. But it is a cool neighborhood with a lot of street art.