Terug naar Palace Beach Hostel
Toont 4 rapporten · 1 in de laatste 12 maanden
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Bevestigd Hostelworld
There are bed bugs in the hostal!!! I stayed 8-people dorm and disvovered 3 of them in my bed after having slept 3hours. I then spent the rest of the night in a chair next to the reception. Even downstairs I discovered 2 more bugs. I tried to get a refund for the night, but the said that they couldn‘t to it because I booked through Hostelworld. They also told me that they have had problema with bed bugs befor and that they just definfected to hostal a week ago. Complete nonsense.
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Bevestigd Hostelworld
Unfortunately, I also have to report bed bugs! I spent one night in a hostel and the next day my whole body was itching. Afterwards, I wrote to the hostel directly. They didn't believe me and I quote: “The hostel has been fully booked for the last three days without any complaints.” I wouldn't be proud if no one had complained in three days—I'm complaining right now! Translated with DeepL.com (free version)
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Bevestigd Hostelworld
Sadly had a very bad experience in this hostel. The place felt overall quite clean but I found bed bugs in my sheets. Not particularly blaming the hostel but maybe the cleaner, but I left straight away once I saw them. The hostel refused to refund my stay which concluded this stay on a very bad note. I would stay away from it.
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Bevestigd Hostelworld
Owner is money-hungry and careless about guest safety. I was bitten ~80 times by bed bugs my first night. Vinny at reception was great and concerned, but the owner dismissed the bugs even when shown. Another unused bed also had bed bugs. Despite this, the room stayed in use. Guests who overheard got moved; new arrivals weren’t warned. No sign of cleaning or treatment. The owner refused a refund, claiming there was “no evidence” of bed bugs.