Hostel Casa Verde Santa Ana

- Nunca llegamos ya que no dimos con el hotel, la dirección dadá no se vía nombre del hotel por ningún lado. Le consultamos a un policía que se encontró por el lugar y nos dijo q desconocía del hotel y que estábamos en una área peligrosa por lo q decidimos irnos a otro hotel.

+ In the dorm room - personal fans above each bed, side tables and big ensuite dedicated bathrooms. Above average breakfast. Bearded man who checked me in and the female breakfast chef were both really sweet.

- There's literally never anyone at reception. I had to keep checking and waiting there for long periods each time I needed something.  The shower in the female bathroom could be either only really hot or else cold. Not adjustable.  They didn't give me a towel even though everyone else got one. I thought the others had rented/owned them and only in my last hour of being there did I realise that they'd all received them complimentary.  The sheets to cover oneself feel like thin towels and are way too small and uncomfortable.  Mine even had coffee/tea like stains on it and looked dirty.  The cleaning agent used to clean rooms has an overpowering and nauseating smell of cinnamon (not the cinnabon/bakery sort) . But, most importantly, one of the male staff members made me feel so uncomfortable that I ended up checking out earlier than I was supposed to. Also, they got annoyed with me for asking questions in English, kept suggesting that I have to learn Spanish (multiple staff members) and one man literally told me that he doesn't feel like talking in English and just walked off while I was mid conversation/enquiring about something. He could speak English just fine so that was completely obnoxious. I wonder if they realize that latin people travelling also generally don't speak Thai in Thailand , Dutch in the Netherlands and Polish in Poland. And nobody expects them to! Even when people in English speaking countries discriminate against non-native English speakers it is usually condemned and  categorized under xenophobia.  Due to this I couldn't ask questions to clear up a lot of serious concerns that I had with my onward travel. I left this place and went to another hostel where the host was incredibly sweet and helpful, and went out of his way to find answers to some questions and concerns I had.

+ The best part of the stay was the breakfast and the ladies who were every morning with a smile to receive the people. The Mexican person was very friendly with customers tho but sure this was El Salvador not Mexicou.

- There is restrictions about visitors. There is restrictions about you buying your own drinks in a shop outside their premises.

+ De douche was heerlijk warm en fijne douche.Elke dag een andere ontbijt. Fantastisch goed geholpen met verbandmaterialen door eigenaar. Fijne ruime wat verouderde kamer. Geen koelkast in de kamer maar wel in de alg. ruimte. Alles op loopafstand te bereiken in redelijke buurt.

- Alweer een hostal die niet met zijn tijd is meegegaan.Precies om 15 uur inchecken en niet eerder, terwijl hostal leeg staat. Ingang en entree onhetkenbaar en moeilijk te vinden.Veel waarschuwingen wat niet mag. Geen drank of party. En weinig info te vinden over tours. Terwijl er wel een intekenbord hangt. We misten de gezelligheid van een hostal. Zo vonden we de gezamelijke keuken in een donkere holletje helaas pas bij uitcheck.

+ Nice location, friendly people and a little roof top terrace.

- We had a (twin)room without a window! Only window in the bathroom and entrance corridor, but those doors were closed during night because of light / noise. No no window in the actual room, therefore the price was too high for that room.

+ Grandioses Hostel mit köstlichem Frühstück, Schwimmbad und Dachterrasse. Liebe Leute!

+ This is the best service we have experienced in 4 months travel, they are so helpful. You get your own labelled fridge space for each room, a drinks fridge to help yourself to, run on an honesty system. They have good value tours with pick up from the hostal. Great breakfast as well!

+ Je voyage depuis maintenant quelques années et cet hostel est l’un des meilleurs dans lesquels je suis allé. Tout le monde est incroyablement gentil et serviable, et que dire de Carlos… un immense merci à lui pour son aide avec mes lunettes. En effet, après avoir prolongé plusieurs fois, j’ai quand même du partir pour le Guatemala, mais sans mes lunettes de soleil !!! Carlos a prit le temps de m’aider avec beaucoup de gentillesse et de bienveillance, ça m’a vraiment rendu service. Grace à son organisation et sa gentillesse, j’ai donc pu récupérer mes lunettes au Guatemala :) Des personnes comme lui rendent l’expérience encore plus mémorable, et je dirai même rend le monde meilleur ! L’hostel est calme avec de supers voyageurs et super hôtes! Les dortoirs sont super bien agencés et les petits déjeuners sont succulents ! Tout était vraiment parfait

- La difficulté de partir …

+ A fantastic hostel with great location and services. The owner Carlos is an amazing hardworking host! This is an example of a hostel that actually cares about its guests. And you can save tons of money booking tours directly through Casa Verde instead of paying for expensive tours online. Private transportation to Santa Ana volcano and back costs only 20 dollars, and they offer many other things too. Still water is free at the property. Staff is extremely friendly. A great view of the city from a terrace that serves food and drinks.

- Beds do not have any sheets/blankets to cover at night and there are no towels provided, but a lot of hostels in the country are like that.

+ Great accommodation in Santa Ana, staff are so great ! Carlos is very kind and helpful. Different breakfast every morning is very nice, good kitchen, fridges and a pool ! Clean sheets that smelled so nice.

+ Tout était parfait, accueil trrs chaleureux de Carlos et équipe, chambre propre et confortable, piscine très agréable, super petit déjeuner qui change tous les jours

- Rien

+ Carlos and the team are INCREDIBLE, so helpful and kind and always happy to help with whatever I needed, whether it was tours or drivers between the country. They made it so easy and seamless, all with a smile and treat you like family. I could not recommend this place more. The dorms were clean, well maintained and had hot water. The bar/ restaurant areas are amazing with great food and a terrace area and they have amazing tours available! 10000000000/10! Thanks so much!

- Nothing. Everything was amazing.

+ The staff are so helpful and friendly. It also has a great kitchen to cook so you don’t have to eat out everyday. Each room has their own fridge & storage.

- Not in the most central location but is a 10 min walk to the city square. Room could use some hooks/hangers.

+ O melhor Hostal que já fiquei na minha vida. Chuveiro sensacional, energia do local ótima, o meu xará é muito comunicativo e ajuda com tudo. Não precisa agendar nenhum tour com antecedência porque dá pra fazer tudo por meio do hostal. O café da manhã todo dia muda, ele tenta fazer comidas típicas com ovo, vem feito no prato mas pode repetir se ficar com fome. Tem um bar anexo ao Hostal que pertence ao Carlos com comida variada, de camarão a massas e tudo é muito bom e Os drinks são sensacionais. O hostal disponibiliza freezer para cada quarto onde vc pode guardar algo que comprou e precisa armazenar, só não pode bebida alcoólica. Local muito tranquilo, é proibido festa, depois das 10pm tem que manter silêncio. Tem uma piscina boa pra quem quer relaxar pós passeios. A sensação foi de que eu estava em casa com a interação que tinha com os outros hóspedes.

+ Plus, plus, plus: Most everything in this hostel is excellent. A few aspect worth pointing out: The house including the pool, attentive staff, the breakfast varies from day to day, no mosquitos despite pool and courtyard, a mini bar next to the reception and an attached restaurant / wine bar.

- Minus: The bed was of mediocre quality. Plus/Minus: Maybe the host (I think his name was Carlos) pays a bit too much attention to the guests – always, everywhere – but others might say that‘s perfect and it can‘t ever be too much.

+ A fantastic hostel with breakfast included.

- The soundproofing could be better, as you can hear guests talking and loud music from outside. Keep the aircon on and hope the other guests have a little consideration in the morning.

+ Colazione camere spaziose con due bagni all’interno, personale disponibile e simpatico.

+ Pool, hammick, rooftop

+ Uno degli ostelli più belli che abbia mai visto. Ho prenotato una camera singola con bagno privato. Camera molto bella e bagno spettacolare. Se fosse un albergo, lo valuterei con 5 stelle. Complimenti ai gestori, la struttura e tutto il resto è gestito molto bene