Mallorca · Spain
Hostal Talamanca
Relatos de percevejo
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Confirmado Booking.com
Terrible experience – bedbugs and unhelpful staff I had bedbugs in my room. The first night I was itching all night, and it happened again during a nap the next day. When I informed the staff, their response was, “OK, we’ll take care of it after you check out.” I insisted they take action immediately since I was still staying the night, but they refused to change the mattress and asked me to provide a solution. They were rude, sent me a message in Dutch (which I don’t understand), and blamed me for not reporting the issue earlier—even though it was my first night. Eventually, they sent new sheets and towels, but didn’t even bother to change the bed themselves. I had to use the towels to cover the mattress. Extremely poor service and attitude. Would not recommend.
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