Voltar para Urban Elephants Hostel
Mostrando 2 relatos · 1 nos últimos 12 meses
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Confirmado Hostelworld
I got bitten by A bedbug while I was here (room 12). Told the staff and they took it seriously straight away. I got moved rooms immediately to a different floor, they helped me move my bags there and washed my laundry as some of it could’ve been affected. Obviously it’s bad it happened, but the staff reacted immediately and came up with solutions on the spot (mind you, this was at 1am). Other than this, the hostel is good and the staff is amazing! Just make sure to check your bed well
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Confirmado Hostelworld
The best thing about the hostel is the location but that is about it. I arrived and was greeted by a receptionist with an horrific attitude which he continued to exhibit on every interaction after this. This feeling was also shared with a lot of other guests I spoke to. Staff seem more bothered about hanging out with their colleagues as appose to helping and interacting with guests. Hygiene wise, I'm pretty sure they have bed bugs. I and other room mates were covered in bites.