Hotel Cristo Rei

I really don’t know how to start this review. It was very challenging, to say the least. I don’t even want to add pictures because the reality is beyond expectations and not in a positive way. When I arrived, the first thing I noticed in the room on the second floor was that the sheets and blankets were dirty and musty. I had a small panic attack because the first thought that came to my mind was that the room might have bedbugs. So I checked the bed in every corner and I found hairs, dust, stains and some small dead bugs. I tried to calm myself down and started checking all the reviews on Google and Booking.com. The place felt very musty and I was still worried about bedbugs. Fortunately, I only found one review about them from two years ago, so I assumed they probably had treatment done at some point. Regardless, the mattresses need to be replaced. I looked for other options and even asked locals. One person told me that if I wanted something more decent at short notice, I would have to pay a much higher price. So I went back to reception and explained everything in detail, showing pictures and the small bugs I found. The receptionist looked very nervous but immediately offered me another room. I checked the second room and, sadly, the mattress and bedding were also in very bad condition. Just to give you an idea, it felt like something out of American H*rr*r Story Hotel (Hypodermic Sally). The blankets were also musty and not acceptable for a hotel, so I removed everything and slept only with the sheets. The Wi-Fi didn’t work in the room either, so I had to sit downstairs near the entrance just to get a connection. During my stay, I ended up spending nights at local homes instead of staying in the hotel. I also noticed that some of the extremely positive reviews here don’t match the reality of the place. ⚠️ My honest advice: do not book this hotel unless you absolutely have no other choice. I wanted to save money, but in the end, I am now paying for physiotherapy due to the uncomfortable bed. So you don’t really save money in the long run. I have proof of everything, but I will not post it here out of respect for readers and also because the reception staff were genuinely kind and tried their best. Still, I believe this place urgently needs a full renovation before it can be recommended. Location: 10/10 Receptionists: 10/10 Cleaning: 1/10 Furniture, mattress, sheets, shower, etc.: 1/10

Nos picaron chinches!!!

Terrible hôtel, le sol sale, lorsque nous sommes rentré dans la chambre il y avait des punaises de lit et les serviettes de bain étaient très sale avec des taches jaunes. Je déconseille fortement cet hôtel même pour une nuit. Le service est horrible des manipulateurs et menteur, je vous explique, vous voulons nous faire rembourser deux nuit puisque de base on avait pris pour 3 nuit à cause des punaises de lit on a voulu partir, au début ils allaient nous rembourser les 2 nuit puis au final il l’ont pas fait et on a été remboursé qu’une fois en nous mentent disant que ce n’était pas des punaises de lit mais simplement des insectes et même en leurs mettant la punaise dans les yeux ils continuaient de mentir, personne malhonnêtes qui se joue des sentiments. A ne jamais venir. Voici les photos.

Fuimos una sola noche, al día siguiente teníamos picaduras en el cuerpo, las picaduras no pararon de aparecer hasta hoy ( una semana después). Leí comentario de que en el hotel hay chinches. Confirmo y aconsejo solucionarlo porque el resto del hotel está bien