Loch Ness Lochside Hostel

With my friends we really could not comprehend all the good reviews even with hostel standards. First of all, the place seemed dirty. I mean everywhere. There was rubbish all around the property. The matrasses were filthy if you looked underneath (trying to avoid bedbugs). The rooms are literally empty, there is no locker or even a small cabinet, you cannot store your luggage anywhere in the room. Rooms are also very small. Bathrooms, showers did not seem to be too clean as well. We understand that Scotland is expensive especially the countryside, but in this hostel you get a small room in a dirty environment, (in a hostel run by volunteers!) for the same price as a nice hotel room in Glasgow or Edinburgh. It is one of the most horrible cost/value experience of my life, and I've been to numerous countries. I certainly would not recommend it, only if you don't have any other choice or you have a very low need for at least cleanliness.

Staff weren’t very friendly. Kitchen was dirty. I’m not 100% sure where I was bitten but 36 hours after my stay I had bites on my legs arms and back that look like bed bug bites. One staff member made some very inappropriate jokes about terminal illness within earshot of staff and guests.

Bus service is bad and intermittent, take note last bus 917 / 919 at 6:15pm, I have no choice but to book and stay at another hostel in town. I would appreciate when I email the receptionist, they should have warn me about the last bus service schedule ends at 6:15pm beforehand as they mentioned Check-In is between 17:00pm to 23:00pm, as a foreigner I thought bus service will run at night but it wasn’t. Wasted time and money due to poor communication. The limited bus service mean I couldn’t stay long at Fort William or other places because last bus 919 is 17:40pm, unless you drive else it’s very inconvenient to stay here due to the limited bus service and remote location, it is faraway from the nearest town and the tourist attraction. Bed and pillow was soft, when I told male receptionist there is bug biting me, he show no cares except saying “ I guarantee you there no is bed bugs or mosquitoes here, only midges as reported..”, there is no solution to get rid of the midges in the room, please think twice before you book this hostel just because of its cheap price.