Green Island Hostel

+ The room is spacious. There was little dust the staff is calm

- The bed linen is stained, and the mattress is uncomfortable. Poor sound insulation The bathroom has no water pressure in the shower and no small shower for the body.The pool is dirty, there are no steps to enter the pool.A fee of 35,000 VND is charged for using the shared kitchen . They helped us arrange a transfer, but they charged 500,000 VND over the actual price.When checking in, the hostess got the room categories mixed up. face-stained towels. At first, the hostess offered to cheat booking.com and cancel the reservation, and then she tricked us. the hostess demands to take off her shoes and walk around the hotel in public slippers, it is not known what can be infected from them. They are very worried about the drops on the floor, her assistant wiped them right after me when I got out of the dirty pool and made us tea with the same hands. There is no soap anywhere... from 4 to 7 in the morning, the roosters are constantly crowing, the earplugs do not help. It is impossible to wash at all, a few drops are pouring from above to wash my hair. I went to a massage parlor and paid money. The pool is dirty, the water has never been changed, and there are no steps to enter. The pool tile is broken and sticking out with sharp edges, clearly it is dangerous for life and health! A fee of 35,000 VND is charged for using the shared kitchen, and this is just to fry eggs! The hostess charged 500,000 VND more than the actual price for buying bus tickets. When checking in, the hostess confused the room categories. The towels are stained. Everything in the rooms is very dirty: dust and other people's hair are everywhere. There is mold on the ceiling and walls, and the bathroom is completely covered in dirt and mold. There is nothing in the rooms: no soap, no kettle, no tea, no coffee, no ear sticks. In fact, you're paying for moldy walls and a lack of service. Tea and coffee for money.

- bữa vô tình gặp Chủ nhà , cực kì khó chịu và mất … vật dụng thì cũ kĩ, hình ảnh chứ thực tế cực tệ. quan trọng là văn hoá của người Hội An khá ảnh hưởng

- Klam swimmingpool, der ikke blev kloret under vores ophold. Vi havde bestilt og betalt for morgenmad, der ikke eksisterede. Ingen rengøring af vores værelser under opholdet.

+ Nothing

- Dear all tourists, all you should do is to never book this Villa as it will ruin your holiday by many ways. I am local person but I cannot compromise their actions as they are disgraceful to our country and Hoi An tourism. I would like to share my experience and their cheating activities in details. The villa will always sell on booking with attractive price, no payment conditions and nice photos. Once you book their room, they take care you by message and call regularly, so that you never feel any upcoming incidents. But when you come to the villa, they rudely welcome and say your room was sold to others. They blame that you did not pay them in advance. It is only their cheating reason as during your chat prior to your arrival, they did not mention about payment or room status. Their purpose is to lead you to another cheating option. They will ask to send you to another villa (worse conditions and smaller) and ask for double price compared to its price on booking. They stage with the owner of this villa to push you pay as if the rooms in Hoian is fully booked. They are trying to put you in a situation that you have to pay more. If you do not agree, they rudely scold chase you away. The person contacts via message, call and the receptionist guy are all rude and immoral once they feel they cannot get more money from you. They turn their face quickly and blame the guests regardless all is their faults. The villa will cancel on booking by themselves with reason of no show. They blame their guests by all kinds regarless guests are their victim. Do not trust their expanation, it is the play they have performed many times. I hope my message will help other guests from disappointing and losing money for such kind of service. Hoi An is the very beautiful destination and there are plenty of trustworthy accommodations for tourits. This is only “one bad apple” that should be boycotted to make our Hoi An more attractive to the tourists.

+ Noone at service desk

+ The receptionist guy was not cooperative at all and not cheerful either. I enjoyed visiting Vietnam for 20 days but those two days were the worst during my trip. He always asked for money for any service even a bottle of water inside the room. He chose a very bad room for us, not clean at all, and the furniture was completely destroyed. There were also many spiders, ants and mosquitoes inside the room. There is also noise from the neighbors that prevents you from resting inside your room. I think if it weren’t for a lady at the reception named Hong, I would have left from the first day. She is unlike her colleague, always cooperative, cheerful and very helpful.

- The receptionist guy The cleaning and furniture and noise

- Imela sva rezervacijo a so rekli, da je pokvarjen vodovod v sobi in da druge nimajo, kar pa jim ne verjamem.