Moxy Paris La Villette

Firstly, a huge thank you to the staff for being incredibly helpful, allowing me to check in quickly and get a hotel room earlier than the check-in time. The self-luggage storage felt very secure, which I really appreciated. As for the hotel itself, it's very fancy with great decor. The rooms are spacious and feel very cosy. The bathroom was gorgeous, featuring a great bath and a nice shower. While the room wasn't as quiet as I had hoped, it didn't disturb my sleep. I would definitely return again! The neighbourhood feels a bit scary after 8 PM. I didn't feel very secure and preferred to come back with an Uber rather than taking the metro. There were also issues with bed bugs in the past. Although I saw a few orange shells in the seams of the bedding, I didn't get bitten and didn't see any bugs anywhere in the room. The mattress was a special anti-bed bug one, which suggests the hotel took the situation seriously and worked it out.

Comfy bed, but as we arrived we checked for bed bugs as there were loads of sightings prior to our stay. The location gives unsafe and not really wanting to be out during the night. Barely any choices for a decent meal, the restaurant next door had terrible reviews. The room as we entered didn’t look to be clean and had dust and stains in the sink and shower. When checking out normally the room is checked before hand so that the deposit can be cancelled there and then. Instead we were ushered out and room to be checked later on in the day. Not sure now whether our deposit was cancelled or have been charged for anything as not being there or check when there. Also a deposit was taken even though this information is not disclosed anywhere when booking

I really liked the interior of the hotel. We booked Duo-Pop room. The elements are chosen wisely and the numerous lights undoubtedly add specific charm. The room has a kettle, hairdryer, soap, napkins, shampoo and shower gel. The bed is large and comfortable, there were no bedbugs. There is an ironing room on the fifth floor with 3 sets of irons. Nice hearty breakfast. Also, there are several good grocery stores around the hotel. The rooms are quite small, there is not much room to move around with bags and suitcases. No slippers. Poor sound insulation from the street. The cleaning lady came every day, but the bed and towels were normally changed once (we lived there for 5 nights). First, she replaced the clean duvet cover with a dirty one. Then for 2 days housemaid just folded our used towels on the table and forgot to give a bath mat. I have never seen such a “service” before. I really didn’t like the increased taxes on tourists. Initially, booking.com showed us 3€ per night per person, as a result we paid 8€ per person. The hotel also takes a deposit of 150€, that will be returned after you check out. My mastercard didn’t work properly (even though I successfully paid taxes by it before), so I had to use a credit card. The metro stations located near us were not working for most of our stay. We had to take the RER train (15 min walk). The city center is quite far away, it took us at least 45 minutes to get there. The district was not the most favorable. There are a lot of beggars and strange personalities who seem to have never seen fair-haired girls... I didn’t dare go out in the evening without my man.

We stayed for 2 nights, when we woke up after the first night there were bed bugs in our room. When I reported this to the reception staff I showed them pictures and requested another room but they seemed unbothered by it, and didn’t even apologise. We were given another room but I couldn’t sleep due to the fact there were bed bugs in our other room and I just couldn’t settle. You also have to pay a £100 deposit on checkin which wasn’t mentioned before booking. Location is what it is, the metro is close by so it’s easy enough to get around.

The staff was very friendly, the location is conveniently next to a metro station They had bed bugs which caused me a terrible skin rash. They changed my room but the damage was done. The location doesn't give the impression of being safe at night