SWEET HOSTEL LUXOR

Location was good. Hostel staff were helpful. They gave us towels and soap when we asked for them. Value for price I paid. Duvet was not clean. I felt some bites and itching most probably from bed bugs, not sure. Bathroom was generally bad and sink broken in places. No elevator.

Location was great! Springs stabbing through mattress, found a bed bug, horrible stains on sheets, toilet water pooled out of the bottom when flushed, wifi didn't work, pretty noisy, overall pretty dirty and was also over charged. Hosts constantly pester for tours, and then make you feel really bad for not going with them, made for an awkward environment. They wait downstairs all the time and even cornered us and made weird comments about us thinking that they had gone into our room, very bizare. Would go elsewhere.

24h reception. · Considering that this place has such great reviews I was absolutely disappointed with this place, absolutely no recommendations one of the worst hostels I’ve staid at. And I’ve been backpacking for 9 years now. When I arrived I was first told that the room I was booked was not available anymore, the same happened to a girl that arrived after me. Somehow they found a room. I wasn’t able to fall asleep because my body was itching, so I checked the bed and boom, there was a bed bug! Their first reaction was to tell me „to turn on a fan?“, but after asking they wanted to move me to another room, in which bed I’ve also found eggs of bed bugs! At least I was moved to a 3 star hotel next by to it when I kept talking with them but that didn’t help with the fact that my body was itching for 4 full days and obviously I had to clean all of my belongings very thoroughly. This place maybe used to be a good place for backpackers, but my recommendation is to stay as far away as possible, it looks very rundown and dirty. Best, you go to the west side of Cairo, unless you reaaallly have to be in downtown. But downtown is terrible, hustlers everywhere, and I was followed during the night, by somebody that wanted to sell me drugs. Good luck on finding a place.

Staff was nice and helpful. They gave me a single room instead of a dorm, at no extra charge. However, the bed had bed bugs. The bathroom on my floor really needed some cleaning and maintenance, really stained toilet and an unpleasant odor. The place has potential for being better. Ultimately, the reason for such a low score is because of the bed bugs I found. It didn’t appear like staff maintained general cleaning and maintenance of the building.