MOXY New Orleans Downtown/French Quarter Area

The daytime staff I spoke with was nice and courteous Unfortunately, I was unable to stay at the property. I arrived around 3:00 a.m., and after getting into my room, I discovered bed bugs in the bed. Once I saw the bed bugs, I immediately decided to leave because I did not feel comfortable or safe staying in the room. The property also had an old, unpleasant smell. I reported the bed bug issue and reached out regarding my concerns, but I still have not heard from management about how they plan to address the situation. This was extremely disappointing, especially after arriving so late and expecting to be able to rest. I will not be returning to this property.