Copenhagen · Denmark
Urban Camper Hostel & Bar
Bettwanzen-Meldungen
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Gästebericht Booking.com
-Personnel très sympathique -Petit déjeuner correct par rapport au prix (6 euro) -Toilettes propre la plupart du temps -Localisation tout prêt du metro -Locker bagage pour un peu près 3 euro. -Traces de sang de piqûre de punaise de lit sur les draps, heureusement qu’on est pas sensible a leurs piqûres. -L’isolement thermique et acoustique des tentes est horrible, on entend le moindre brut dans les couloirs et il fait froid dans les tentes la nuit.
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Gästebericht Booking.com
Lovely common room and staff, cool concept We slept well but woke up to a bed bug crawling across the duvet. We left immediately, washed all of our clothes and towels (they did provide us with free shampoo and clothes washing tokens)
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Gästebericht Booking.com
Staff was absolutely amazing. Bed bugs. I had to go through a lot of effort to prevent them from traveling to my home
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Gästebericht Google Maps
Be careful, this hostel has bedbugs! I was bitten in the face, I just woke up from the fact that these areas were burning and itching!
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Gästebericht Booking.com
Good location Bed bugs are present, hopefully this is an issue that can be solved soon however be aware of this
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Gästebericht Booking.com
It was very dark and cold at night as there are no actual walls. Maybe it was dark so you could not see the BED BUGS. I’m I woke up with bite marks and talked with one of the receptionists about the issue and asked what they were doing to deal with the situation and the response was to say that this is something happening in Europe in general and that they could not do much about, which is absurd. I had to clean and dry my clothes on my on, no support at all was given. The bathrooms had a terrible smell. The only “good” thing was the breakfast that was included, which isn’t very common. But I actually prefer to stay at places that are CLEAN, over having a (very basic) breakfast included.
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Gästebericht Booking.com
Good location, the common area Bed bugs, The water pressure of the shower, fix shower head and no hand browse, and air circulation in the sleeping area was smelly
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Gästebericht Hostelworld
An interesting idea but it needs better execution. The tents are loud (wear earplugs to sleep) and there's no ventilation in the tents. However the biggest problem was that my tent had a bed bug infestation, I checked out after one night and did not get a refund for the rest of my stay.
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Gästebericht Booking.com
Amazing stuff - they showed me everything and even led me to the tent. Cleanliness was ok (they cleaned multiple times a day, so even if it wasn't 100 % all the time, it was far better than expected. I also got tent at the end of the hall right next to the window, so there weren't any people walking nearby and i could rest well. In the tent area there are notices about keeping quiet after 10pm and people were really considerate :). I was also pleasantly surprised that it wasn't stuffy in the tent. Even without climatization it was enough to open one half of the tent door and it was really nice. Not so much to choose for breakfast, that's why i didn't buy any. Also the beds are relatively short. For me, it was all good, but i can't imagine some tall guy to sleep comfortly in them. During my last few days i found bites on myself. They definitely weren't from bed bugs and looked more like from mosquito. It wasn't that horrible and i don't know if there could be done smth about it but maybe bring some repellent with you, just in case :D.
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Gästebericht Google Maps
Well aside from the smelly and awfully crowded tent that cannot be locked while you sleep (you can lock your stuff in a locker, but better bring a lock, otherwise you can of course buy one there for a lot of money), the noise from the other 20+ tents around you and the whole setting you can also expect bed bugs here. At least thats what I and 2 of my friends got here when we slept here. Double bad: The guys at the reception tell you its mosquitos and you drive home only to have wonderfull 2-4 weeks getting rid of them first trying yourself and later calling in an exterminator. And the cherry on the cake: You have pictures, e-mails documents, everything that it was there fault, but they wont pay for anything, on top they even ignore you. So a 2 day stay just got 500€ more expensive with a lot more headache. Bed bugs can happen, but I am only just now coming back and writing this review because of how fed up I was with the response from them after I was tired, devistated and...broke. Thanks for that experience!
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Gästebericht Booking.com
The staff was really great! They took care of our issues and let us wash for free as well as gave us drink vouchers. They were all super friendly and we had great conversations the bed had bedbugs... they said they'd get rid of them but we just left. Can happen to any hostel but it really wasn't nice
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Gästebericht Booking.com
The bed was comfy and the location was good! I had problems with bedbugs in my tent. The staff was friendly, they professionally cleaned my bedroom and gave me coins to wash all my clothes. They didnt change my room because I could infect other rooms.I could tell that only I had the problem, because in the shared bathroom nobody had bites on the skin like me. My arms and legs were really sore and itching. More than 30 bites in each arm. What disappointed me is: I had no idea how much these bites would ruin my holidays. I accepted what the hotel did thinking that was enough, but they should have refunded me all that I paid. I have now so many scars and it is still itching (more than 2 weeks later). The hotel knew the kind of problem that bedbugs are (I had never heard about it before) and, at the end, they just gave me coins to wash my clothes. I was the main victim of the insects and I paid the full amount for my stay. Unfortunately I only realised how unfair this situation was after I left the hostel, but they knew it and didn’t offered anything to compensate my distress. Despite of that I don’t think that the bathrooms are that clean and the tents are a bit noisy.
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Gästebericht Google Maps
Original hotel supercómodo para pasar la noche. Las habitaciones tienen lo necesario, los cuartos de baño son limpios, y hay una sala común muy divertida en la que conocer a otros turistas. Servicio 24h y personal muy amigable. No le pongo las 5 estrellas porque nos encontramos chinches en la cama, pero de todas formas cuando lo comunicamos nos cambiaron de habitación sin ningún problema.
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Gästebericht Booking.com
La simpatía del personal que trabajaba allí y la originalidad de las habitaciones Encontramos chinches en las camas. Debería haber una mejor forma de desinfección.
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Gästebericht Booking.com
It was interesting experience, I liked the idea but unfortunately there were bedbugs in my room. Stuff was very friendly. Bedbugs. they said they can’t do anything, even transfer to a different tent as everything was booked. They offered a refund but other properties were very expensive during our stay, so we decided to stay. But my expectation would be that if you can’t transfer us to a different tent and there are bedbugs there must be compensation. It was terrible experience had tons of bites and my body overreacted to that, also I don’t even know if I didn’t bring any of this shot back home. So an excuse and 2 free drinks is not a compensation I’d expect. Apart from that hostel was good but quite expensive for this concept.
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Gästebericht Google Maps
BETTWANZEN! Es war nicht möglich das Zimmer zu wechseln, sowohl wir als auch die von gegenüber hatten die kleinen Krabbeltiere..
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Gästebericht Booking.com
Leider hatten wir Bettwanzen genau wie das Pärchen gegenüber in dem Zelt. Als wir uns beschwerten, war es nicht möglich das Zimmer/Zelt zu wechseln und wir mussten eine Nacht durchmachen um direkt morgens abzureisen.
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Gästebericht Booking.com
Very welcoming and kind staff and guests. Great common area and bar. The overall vibe of the hostel was great! The location is really great too, especially for skaters and people who are interested in the city-life. The bathrooms had a weird smell and the counters were always soaking wet. Probably a users issue and not directly the hostel's fault. Except for that, really clean and hygienic. We had an issue with bedbugs but it seemed like a one-time incident.
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Gästebericht Booking.com
Bedbugs
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Gästebericht Hostelworld
Good location, the bar area is fun with lots to do. However, I after 4 nights I was covered in 40+ bites, which I strongly suspect were bed bugs, since neither of my 2 friends were bitten once in the same room. Also, whilst the tent idea is cool, they were very hot to sleep in, even when it was fairly cold outside. Otherwise it was fine. I've been to many hostels and never had a bed bug bite before, so I'm very disappointed by this, and not what you expect in Copenhagen.
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Gästebericht Google Maps
Hm, how should I start it... BED BUGS! Yeap, I could not believe myself til I've caught one myself – bloody mess. For some reason I thought those were mosquito bites. Only after few days I finally understood, that you hear them fly. Pretty difficult to sleep in a stuffy place, where you are constantly being bitten, then itching, surrounded by a symphony of caughts, snors and loud mouths, who give 0 Fs. Lovely people at check-in were very sorry and changed the sheets couple of times, but it doesn't help, of course. Also they proposed us with a free ruining of clothes in a 60° wash, thanks! «+» • nice showers and toilets; • tiny breakfast (something the juice concentrate was too diluted though); • conformable mattresses and pillows; • a fine option for a short stay if you are not working; • free ear-plugs; • free towels (with no place to dry them) with 5 days change; • parking lot. «-» • BED BUGS! • padlock should be exactly the diameter to lock your closet. But you can buy one at the check-in :) • it gets really hot in the tent and ventilation pretty much does not exist; • metal things and quite time do not come hand in hand. One sudden move in the enclosed volume of the tent and the bed/closet turns into a gong.