Cambie Hostel - Gastown

≈100 möglicherweise gekauft · 860 top-bewertete Bewertungen gescannt

1. Bestätigt bezahlt 83 Wörter 30% vor 2 Jahren
   Signalspur

   • Belohnung für eine Bewertung reviews and paid
   • Beschwerde über die Echtheit der Bewertungen reviews and paid

   The cat lol Didn‘t like anything here, the smell at the entrance… the people were weird (other guests), the staff was ok but could always be friendlier, way too loud (thank god I sleep late), you hear every step since it‘s a VERY old building. Wish I’d listened to the reviews and paid more for staying somewhere else. Good thing was they let me change my room after seeing a cockroach my first SLEEPLESS night there. I definitely still have a trauma lol.

   Germany
2. Verdächtig kurz 348 Wörter 20% vor 8 Monaten
   Signalspur

   • Beschwerde über die Echtheit der Bewertungen reviews are fake

   DO NOT STAY AT THIS HOSTEL, BE SURE TO READ REVIEWS This hostel is one of the most disgusting places I have ever been. The floors have a thick layer of grime, the common area couches and chairs are stained and reek of cat pee, the washing machines are mouldy, the bathrooms are dirty and hard to use, and the fridge was filled with rotting food left by previous guests. The place smells HORRIBLE, it is grease layered on top of every food smell layered on top of cat pee layered on top of the thickest must that could only have been caused by a severe rodent infestation. There were nests of dust and lint in corners, most likely caused by mice. I checked in at 3pm, showered and washed my clothes, and then realized I could not possibly be able to sleep in this place. I would have rather slept on a park bench. I left that same night at around 9pm and found another place to stay. I felt so gross after being at this hostel that I showered AGAIN after I left and rewashed my clothes at a laundromat. The service here is horrible and the manager needs a serious reality check. A child could do his job better than him. I was only refunded a portion of what I paid to be here, which is fine but I was offered no apology and was spoken to in a very demeaning manner. When I told him he could do better, he said some nonsense about Vancouver being the most expensive city in the world. I dont believe that is true, and even if it was it does not excuse running a business that puts customers in a place that may damage their health. The hostel I rebooked at is clean and wonderful and a similar price. There is no excuse for this hostel to be as filthy as it is. Poor management and maintenance. I truly believe all of the good reviews are fake. Do not book here, spend the extra money elsewhere if necessary.
3. Verdächtig kurz 374 Wörter 20% vor 1 Jahr
   Signalspur

   • Druck, eine Bewertung abzugeben asked for the water, and wouldn’t have left this review

   I normally never feel compelled to write bad reviews but avoid at all cost unless you are desperate for cost reasons or just want to party. The only good part of this hostel is its convenient location. It’s old, crusty and smells terrible. But that alone does not warrant complaint yet. I booked a female only room, and when my roommates and I were sleeping, a male guest opened our door. We also had items (e.g. underwear) hanging in our room. The hostel had given him his ‘mixed room’ key. I had to bring him down to the front desk to check. The employee was very confused and had to call her manager. After wasting 15 minutes of my time, they finally figured it out, blamed their system and DID NOT APOLOGIZE AT ALL. I asked for some water (they charge $1.50) as a BARE MINIMUM compensation, and he refused and said I had to pay. I called him out for not even apologizing for all the damage and wasting my time resolving this mistake out. His response and attitude was terrible. This experience was ridiculous, and this is the worst customer service I’ve ever encountered from many hostels. It truly ruined my night. Talk about cheap as hell. They charge for everything. Come at your own risk. They’re extremely unorganized. Looking at the reviews, they have a history of bad customer service from certain staff and all they do is say ‘we’ll improve and to send an email’ instead of offering fair compensation for unnecessary damages. Reviews regarding cleanliness, odour, lack of outlets, and loudness also remain true. EDIT: They have responded but they did not address the main point (customer service). I still do not feel heard. I totally understand mistakes happen, but it would not have been ‘immediately resolved’ had I not picked things up. The issue lies in the customer service and attitude of the manager. Shameful and still not addressed. Wouldn’t it be normal to APOLOGIZE for making such a mistake and wasting a customer’s time, or even offering some basic compensation? Cough, $1.50 water is not worth customer satisfaction apparently. Had I received an apology, I wouldn’t have asked for the water, and wouldn’t have left this review.
4. Verdächtig kurz 1 Wort 100% vor 1 Monaten

   Amazing

   Brazil
5. Verdächtig kurz 1 Wort 100% vor 5 Monaten

   最高でした!!!
6. Verdächtig kurz 1 Wort 100% vor 6 Monaten

   Top
7. Verdächtig kurz 1 Wort 100% vor 10 Monaten

   很棒的青旅，可以接受和別人住在一起的話我超級推薦！而且有可愛貓貓🐱
8. Verdächtig kurz 1 Wort 100% vor 10 Monaten

   Perfect
9. Verdächtig kurz 1 Wort 100% vor 11 Monaten

   非常棒的導覽，導遊非常親切。
10. Verdächtig kurz 1 Wort 90% vor 1 Jahr

    Location

    Canada
11. Verdächtig kurz 1 Wort 100% vor 1 Jahr

    Perfect
12. Verdächtig kurz 1 Wort 100% vor 1 Jahr

    立地がとても良い
13. Verdächtig kurz 1 Wort 100% vor 1 Jahr

    👍
14. Verdächtig kurz 1 Wort 100% vor 1 Jahr

    Bomba

    Turkey
15. Verdächtig kurz 1 Wort 100% vor 1 Jahr

    とても刺激的な体験！
16. Verdächtig kurz 1 Wort 100% vor 2 Jahren

    Nice
17. Verdächtig kurz 1 Wort 100% vor 2 Jahren

    Excelente

    Mexico
18. Verdächtig kurz 1 Wort 100% vor 2 Jahren

    Oreo

    Mexico
19. Verdächtig kurz 1 Wort 100% vor 2 Jahren

    居心地の良いホテルです。レセプションのスタッフが日本人の方で安心できました。
20. Verdächtig kurz 1 Wort 100% vor 3 Jahren

    increíble

    Mexico MALE 18-24
21. Verdächtig kurz 1 Wort 100% vor 6 Jahren

    Awesome!
22. Verdächtig kurz 1 Wort 100% vor 6 Jahren

    Spot
23. Verdächtig kurz 1 Wort 100% vor 8 Jahren

    ok
24. Verdächtig kurz 1 Wort 100% vor 8 Jahren

    Goooood
25. Verdächtig kurz 1 Wort 100% vor 9 Jahren

    Na