Hotel Earls Court

Nothing place was bad

Établissement vieillot vestuste pas propre pas de Clim j’ai peur avoir été piqué par des punaises de lit

the bed had full of bedbugs we cant able to sleep during nyt

No hay nada bien, ni siquiera el precio

Loosen shelves, curtains. Not possible to close the window. Possible bed bugs, i dont find any but something is bite us. Advertised room is not true, privet bathroom is outside the room ! Were travel a lot with low budget but this “hotel” is far behind the other places where we stay. Why we stay? Coz valentine weekend and all places is full. Bonus: Jerrys ( mouse ) in the rooms, all night crawling disturbed to sleep. Dontkeep food in table, even is unopened !

Bed bugs 🐞

Got bites of bedbugs. Uncomfortable bed and pillow. Sweat smell from pillowcases. Dusty. Need renovation.

Bed bugs

The beds had bed bugs

I dont like the smell of the room. There was a bed bug and RAT. I bought stuffs a night before going back to my city. I heard a sound of a RAT and whrn i checked in the morning.. i saw that one of the food stuffs i bought was eaten by a RAT!!

We booked room for us to stay at Earl’s Court hotel in London. When we went to bed to sleep there was lots of bed bugs everywhere in the beds. There was no one at the reception to help. We had traumatic experiences. I have 2 kids, my wife and me we just couldn’t sleep all night. We went down to reception about 09:00 still reception noone was there there was number to call. So call the guy called Andrew and he wasn’t really interested in what I was saying and kept on saying email my manager. No mobile phone just number.

Everything else. Hotel was dirty, small and loud. There was a huge infestation of bed bugs. This hotel should not be open.

I found bed bug which very bad put me off

Pésimo lugar .. las instalaciones deplorables.. el lugar dice para 2 .. y es para 1.. no tenes lugar para nada .. mi estadía fue de terror porque quitaron la puerta de la habitación.. sin preguntar absolutamente nada . Me sentí muy mal la verdad no volvería ni recomendaría ese lugar .. había chinches en la cama .. humedad en las paredes HORRIBLEEEEEEEEEE.. , se escucha todo .. PESIMO ‼️ ya los demandé por atención al cliente quiero que me devuelvan mi dinero.. me tuve q ir antes ..

Bedbugs

Nos dieron una habitación ubicada en el sótano, donde estaba todo sucio y lleno de cucarachas. Al entrar en la habitación habían manchas en la alfombra, la puerta del baño estaba sucia y el colmo de todos, la cama tenía chinches. Según nos sentamos, nos entraron picores por todo el cuerpo insoportables, que nos duraron hasta una semana más tarde. NO LO RECOMIENDO EN ABSOLUTO. MEJOR PAGAR UN POCO MÁS DE DINERO Y DORMIR EN UNAS CONDICIONES HIGIÉNICAS ACEPTABLES. Si reservais por booking porque no te fías de lo que digo y luego te llevas el chasco cuando estés ahí, a Booking le va a dar exactamente igual tu paso por esa estancia. Lo unico que nos han ofrecido ha sido un voucher de 25 euros de mierda. Quiero la devolucion de mi dinero

Bed bugs. beds were also extremely uncomfortable and there were no mattress protectors. We booked a family room and the room was jammed with beds with zero space for luggage or to move. The shower door could not close because of the shower unit being located outside of the shower itself (and the hose needed to pass through the door). The toilet was also rammed between the shower and the wall and even the children had trouble fitting. All round - was not a pleasant experience and wouldn’t recommend.

... In response to that, we demanded our money back, so that we could pay for another place to stay. But, according to the employee, complaints could only be handled by his manager (who... surprise, surprise, wasn't there and there was no way of contacting him). I demanded the full name of the owner and the phone number so that I could contact him myself, however, the employee claimed he didn't know his manager's full name or any way to reach him, and told us that the only thing we could do was to contact Booking or send an email to the hotel's email address. As I continued asking for other solutions due to the dubious effectiveness of the ones suggested, the employee stopped answering and simply sat there in silence avoiding eye contact. We tried to contact Booking, however, we didn't receive any help. Similarly, the email address provided by the employee was the same as the one the employee had access to. Completely appalled by this, we finally decided to book another place to sleep (it was 2 am!) and leave what turned out to be bedbugs' diner. We also discovered that our bodies were full of bite marks and bugs spread to our luggage so now we have to hire a professional exterminator to get rid of them in our house. Although no money is enough to cover the financial, psychological and physical damage we suffered by staying at this accommodation, it is unacceptable that we have not received at least the refund for the stay. If you value your money, health and psychological well-being, steer away from this place and stay as far as you can. And if you slept there, make sure to check your belongings in case some unwanted hitchhikers are travelling with you back home.

Bed bugs

BEDBUGS!!, horrible bed and broken window - was so cold. Dirty and loud

Bedroom was in the basement, so couldn't see outside, the only window was high up and looked onto a corridor. There was no chair, and there wasn't anywhere in the bathroom to put toiletries. The sink was on top of the toilet cistern which didn't make cleaning your teeth or washing your hands very easy.

The bed was infested with bedbugs so after being bitten many times and getting no sleep, I left the hotel as soon as public transport opened at 5:30am. The reception was closed so I only complained after leaving - the hotel basically accused me of lying! I managed to get a little compensation from Booking but as I'm covered in itchy bites I'm still very upset about this experience. Avoid!

Horrifying Stay - Never Coming Back I recently stayed at Earl's Court Hotel for two nights, and I can confidently say I will never stay here again. The room had a double and a single bed, and by the second night, my friend was bitten from head to toe. Initially, we thought it was just a fly, but we soon discovered the horrifying truth: the room was infested with bed bugs—in both beds. After barely getting three hours of sleep, I went down to the reception with a tissue containing a dead bed bug and photo evidence of more in the room. Instead of taking responsibility, the staff had the nerve to accuse me of bringing the bed bugs with me! I wasn’t bitten before or after staying in this hotel. When I requested a refund, they said I’d have to go through Booking.com, but of course, the refund was declined. I called the hotel to follow up, and they had the gall to say that I should have reported the issue before the check-out date—completely ignoring the fact that the problem wasn’t fully apparent until the second night. They told me to call back so they could "check" on the refund, but when I did, they outright denied having any bed bug problem, lying to my face and insisting I email them instead. This stay has not only cost me £20 in medication but also countless hours of lost sleep due to the relentless itching and discomfort. The way the hotel handled this situation was beyond appalling. If you value your health and sanity, avoid Earl's Court Hotel at all costs. They clearly prioritize covering up their negligence over providing a safe and decent place to stay.

Where do I start? There was 2 double bed and a single crammed into a tiny room, shower was leaking so hardly any water came out the head. Bathroom was very dirty. Then to top it off the whole room was full of bed bugs so I had 2 nights with kids not sleeping. When I say full theres no words to describe how many there were, I reported them to reception and the guy was lovely he cleaned and bug sprayed the room after the first night but it made no difference. AVOID

BED BUGS no A/C no tv shower horrible. Cost 500 pounds and was not okay a

The shared bathroom was awfully dirty, the shower and the tap in the room barely worked, the cleanness of the room was terrible, we fund BED BUGS in the bed!!!

sale , ça ne ressemble en rien aux photos , punaises de lit , pas de petit déjeuner fenêtre qui ne ferme pas !! a fuir !! vous devez sortir cet hôtel de votre catalogue !!!

I must express my deep concern and discomfort over a significant issue I faced during my stay. The primary concern was the presence of bed bugs in my room. I didn’t just discover them; I was bitten multiple times. Bed bug bites are not only painful and itchy but can also lead to potential health complications. This made my stay extremely uncomfortable and raised serious doubts about the hotel’s hygiene and cleanliness standards. The fact that I also found trash under the bed and unclean linens only added to my distress. I have taken photographs of all these issues as evidence, which I am more than willing to share. Considering the severe health risks associated with bed bug infestations and the other cleanliness issues I encounteredI rate this a 0/10. Guests expect and deserve a safe, clean, and hygienic environment, and my experience at Earl Court Hotel fell disappointingly short of this basic standard. I trust you will address my concerns promptly and take the necessary steps to rectify these issues for future guests.