Satori Beach Hostel

19 Meldungen · 11 aktuelle Meldungen · 648 Textbewertungen gescannt

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1. vor 7 Monaten
   • The rooms are full of mould, water damage and musty air, the aircon in the second room was super loud and rattly and sounded like it was about to blow up.

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   This is the worst hostel I’ve stayed in so far. It is a unorganised party hostel. You do not get the room you book, we booked onto 2 seperate rooms, a smaller room for 1 night then the more spacious for 2 nights for comfort but this wasn’t the case. The rooms are full of mould, water damage and musty air, the aircon in the second room was super loud and rattly and sounded like it was about to blow up. The tap was broken to. These things do not usually bother me but on our last night we came back super tired after a busy day - everybody was out at a party and all of my stuff had been chucked from my bed onto the floor and somebody else’s stuff moved onto my bed (which still had the same sheets on that I slept in) this left me without a bed as all the beds were taken! I called the number and the guy answered the phone extremely drunk, shouting saying I was in the wrong bed and ‘rules are rules’ but when we arrived into that room the bed they told me to stay in was occupied, I let them know this and told them the bed number I was in. Even so, I think it’s disgusting that they thought it okay to take my stuff off the bed and didn’t even contact me! Eventually someone came back and gave me another bed (a top bunk which was booked by someone else but had no belongings on it) so I was confused as to why they didn’t give the person that bed before moving all of my stuff? I had no other choice but to sleep there. The owner came in the dorm shouting when someone was asleep said ‘he didn’t care’ that someone was sleeping and backhanded apologies, he is clearly extremely stressed by the amount of ppl staying there but maybe they should shut down temporarily to organise things a bit better or don’t book in so many people if this is the case. We managed to get a partial refund (one free breakfast) which was awful - 2 fried eggs with a slice of lettuce… we had to ask for the rest of the stuff and it came out one by one 10 minutes apart, the only thing I liked was the beach front location/view and the boat party was okay but definitely room for improvement with that to - no food for 4-5 hours just a tray of crisps and the boat started moving whilst somebody was in the water.