Hostel Last Hope

Bed bugs bite hard and the itching can last for weeks. They go in your suitcase home and spread. Fumigation doesn’t work well.

Last Hope is a good name for this place which i stayed on December 2024 where nothing worked everything was dirty and me and other friends ended up with Bed Bugs. Really did not like how low quality it all was.

I have never left a hostel without staying prior to this, but the bedding was so dirty, we couldn’t even stay for the one night we had booked. There were marks on the mattress and sheets that looked suspiciously like bed bugs, and there were even dead bugs under the beds. The pillows that were presumably once white were yellow. We asked to see a different room, and they showed us an admittedly cleaner private room that still had marks on the sheets. They tried to explain these marks away as being from stains from previous guests, which is still not acceptable. As we booked a non refundable room, despite us saying that we couldn’t stay due to the cleanliness of the place, they refused to give us a refund. We were happy to take the loss as all we wanted to do was leave.

WARNING: BED BUGS! Several reviews on Hostelworld prove that the owner has known about the problem since at least March 2024 and has failed to address it. When I informed him, he moved me to another room, but the very next day put a new guest in the same bed. He also asked me not to tell other guests. After I informed him of the problem and asked him to clean all my belongings, he did so but became quite unfriendly towards me for the rest of my stay (as if I had been the one who gave him bed bugs!) I discovered after I left that he had cancelled my Hostelworld booking which I assume he did so that I could not leave a negative review. Very unethical.

Was not a good experience... BED BUGS! Owner of the hostel was the only employee and it was clear that he was in over his head. Moldy showers were the least of the concerns when my travel partner woke up with bed bugs crawling in his bed. Our room was switched but the owner still booked our previous room to new travelers the very same day...previous google reviews confirm this is ongoing. Hostel owner canceled our reservation the day we left in order to prevent us from leaving a negative review on Hostelworld.com.

Worst hostel I've ever stayed at - cheap uncomfortable beds infested with bed bugs!

The host is a very nice person, but unfortunately there was a big bedbug problem there during my stay in early March 2024. I got over 25 bites in one night, and even when they switched us to another room with a mattress cover I woke up to more climbing up the walls in the middle of the night. While they did seem genuinely upset about the situation and offer to do our laundry to kill them, they ultimately didn't seem to know best practices with this (the most important being to run clothes in dryer in high heat for at least 30 minutes) as they extremely overloaded the dryer the left some our things out to air-dry. We spent a lot of time before our trek trying to remedy this issue. Apologies to the host because he does seem very nice and the Hostel itself is a nice place, but I would want to know about this when making my decision to stay there. From what I have seen I would imagine they need to do a full fumigation.

Nice place but had bed bugs. Good breakfast & nice atmosphere, staff were nice - gave us a refund. Just unfortunate about the bed bugs really!

First of all great hostel, very clean showers and bathrooms and good kitchen with everything. Diego is an amazing person, extremely helpful and kind. Except of the breakfast which is good but not special I would highly recommend this place. Very nice vibe and charming as well. But: I personally did not have the experience but there was a girl in our room which got bed bugs from the mattress. Once you get them it’s not a pleasure to get rid of them again. Thus I hope that it will be fixed soon. Otherwise apart from the fact that the rooms are not that large as well as the lockers I would really like to recommend it to everybody unless the problem is not fixed. But Diego as a character was just awesome !

Disappointed to have to give a poor rating as Diego is a nice dude and his family are lovely. Unfortunately my girlfriend woke up in the 6 bed dorm in the middle of the night due to being bitten several times by bed bugs. This meant we lost sleep and had to move our luggage out of the room. I reported this in the morning to the female staff member who didn’t seem to care or offer an apology. When Diego arrived he was apologetic and we suggested he bought a new mattress(s) to stop the problem as it seemed this had been an issue previously. He said he would clean the room and fumigate it. The communal area was great but not clean and the bathrooms were filthy and looked like they hadn’t been cleaned well for some time. Maybe the female staff member could have been doing this after setting up for breakfast rather than sitting on her phone watching Netflix all morning until Diego arrived.