Cartagena · Colombia
The Mango Tree Hostel 4:20
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PLEASE READ THIS!!! This is the dirtiest and worst hostel I have ever stayed in. They have around 6-8 dogs who are not friendly and bite. I had one dog attack me and tear up my pants. The owner offered no solution and wouldn’t even email me back. There is no air conditioning in Cartagena where it is so hot. Instead you have open windows with tons of mosquitoes. The beds were filthy and full of dirty dog prints. I 100% guarantee that you’ll regret your decision of booking this awful hostel!!!
Nous sommes restés 2 nuits et nous n’avons pas aimé le cadre, l’hotel et l’ambiance. La chambre était sale, il y a du bruit jusqu’à tard dans la nuit (musique, discussions…) L’ambiance n’était pas ce qu’on attendait. Il n’y a que le personnel qui remonte un peu la note, qui était très sympathique et accueillant. C’est pas cher mais je ne recommande pas.
We stayed 2 nights and we didn't like the setting, the hotel and the atmosphere. the room was filthy, there is noise until late at night (music, discussions...) the atmosphere was not what we expected. there is only the staff who raise the note a little, who was very friendly and welcoming. it is cheap but I don't recommend it.
Ich habe mich wie im Irrenhaus gefühlt. Gäste waren teilweise auf irgendwelchen harten Drogen und haben um 8 Uhr zum Alkohol trinken begonnen. Die Küche ist total klebrig und eklig gewesen. Ich hatte zwei Nächte reserviert aber bin nur eine geblieben. Die Gegend ist wirklich nicht schön.
I felt like I was in the Irrenhaus. guests were partially on some hard drugs and started drinking alcohol at 8am. the kitchen was totally cluttered and disgusting. i had booked two nights but only stayed one. the area is really not pretty.
I saw a small rat beside me on the bed playing in a plastic bag .. ths plastic bag may be contained food before the rat made a whole in the bag and when I heard something is playing on the bed noticed the rat jumped right away scared it was my first time to see that .. they moved me to a distant room that doesnt have connection to wifi .. I decided to leave the hostel and Cartagena because of what happened
I entered the dates 22-23 June and said I would be arriving at 8pm. Once I entered my card details the booking was confirmed for 26-27th may. It ha not appeared in ‘my trips’ on the app so there was no way I could cancel this or contact the hostel. I’m quite disappointed in this part of the service
Me estafaron El hostal se ve mucho mejor en las fotos. Por el precio no me esperaba nada de lujo, pero tampoco tener que marcharme después de la primera de las 4 noches que había reservado. La cama y almohada fueron asquerosas (sucias y muy usadas), la ducha también. El staff (amable) me aseguró que marchándome no debería haber cualquier problema para que me reembolsen. Después de 10 días de insistancia (email, llamadas, mensajes) la dirección me dice que el motivo no vale reembolso.
The hostel looks much better in the photos. For the price I didn't expect anything luxurious, but neither did having to leave after the first of the 4 nights I had booked. The bed and pillow were gross (dirty and very worn), the shower too. The staff (kind) assured me that when I left there should be no problem getting my money back. After 10 days of insisting (email, calls, text messages) the management tells me that the reason is not worth the refund.
In 5 months traveling I have never been in a hostel bad like this one, there was fur on my bed and a rat in the shower, talking about the shower it is just the pipe. They charged us to leave our bags and after a few days when I came back to get my stuff I open the main door and nobody was at the reception I got my things and I had to wait to pay. It means that anyone could have got it and they wouldn’t even notice. The only good thing they have dogs
There was no water during one morning. We couldn’t brush our teeth, wash our hands, shower or even flush
not safe at all, someone took a lot of my money in my bag. The door of the room didn’t close. It was not clean
I boked 3 beds in a 5bed dorm, at arrival I get a private room with a queen size bed (1 bed 3 ppl). After almost an hour and some argumentation we were given a third bed in a dorm. The comment on the situation was “you’ve gotten what you paid for”, which might be true, but it wasn’t what I asked nor signed for. Second and last night the dorm bed is occupied by a new guest and I had to ask for a new bed and move to another dorm. My skirt also got ripped by a ex street dog that lives at th...
Recent reviews
Muy buen ambiente, staff muy atento, espacios amplios y limpios y perritos muy agradables. Tambien tienen un hostal en tierrabomba que es demasiado lindo y tiene piscina y un muy lindo club de playa, un buen lugar para relajarse 😎🏝
They also have a hostel in tierrabomba which is too cute and has a swimming pool and a very nice beach club, a good place to relax 😎
The hostel staff is very nice and relaxed! The staff includes a bunch of ultra adorable adopted street dogs which really add to the vibes! The hostal is clean (bathroom and kitchen) and the rooms are simple! For the price its unbeatable! Can highly recommend staying here especially when on a budget!
There was no water during one morning. We couldn’t brush our teeth, wash our hands, shower or even flush
PLEASE READ THIS!!! This is the dirtiest and worst hostel I have ever stayed in. They have around 6-8 dogs who are not friendly and bite. I had one dog attack me and tear up my pants. The owner offered no solution and wouldn’t even email me back. There is no air conditioning in Cartagena where it is so hot. Instead you have open windows with tons of mosquitoes. The beds were filthy and full of dirty dog prints. I 100% guarantee that you’ll regret your decision of booking this awful hostel!!!
Super hostel a l’ambiance très chill et super amicale, parfait en partie pour les voyageurs solos ! Le staff est super sympa, dédicace à Jorge qui nous a emmené dans de super lieux autour de Carthagena !! Et big up aux petits chiots qui ont apporté de la douceur à notre séjour
Super hostel with a very cool and super friendly atmosphere, perfect in part for solo travelers ! the staff is super friendly, dedicated to Jorge who took us to great places around Cartagena !! and big up to the little puppies who brought sweetness to our stay
this is the most welcoming hostel you will ever find! the staff are there to help with anything and everything, the outdoor areas are huge, the dogs are so friendly and comforting :) and you will never want to leave the hammocks! on Isla Tierra Bomba you can find their sister hostel. its just as easygoing and open, its tropical and gorgeous and comes with an insane breakfast. Myfavorite spots in Cartagena #4evaaa
Nous sommes 2 filles de 20 ans qui avons passé 2 nuits dans cet hostel. Le personnel est très accueillant et agréable et a répondu à toutes nos questions et nous ont beaucoup aidé tout au long du séjour et ont tout fait pour que nous nous sentions bien.
We are 2 girls of 20 years old who spent 2 nights in this hostel. the staff is very welcoming and nice and answered all our questions and helped us a lot throughout the stay and did everything to make us feel good.
Más o menos bien. Tienen pocos ventiladores y hace demasiado calor, las literas no tienen escalera y se mueven mucho. Pedimos el servicio de lavandería y la ropa llegó un poco mojada y arrugada, pero al menos limpia, a nosotras no nos importa mucho pero puede ser importante. Los baños deberían limpiarlos más seguido, sobre todo cuando por las tardes que más personas llegan de la playa. El ambiente es agradable y los responsables siempre están atentos a tu seguridad y bienestar.
They have few fans and it's too hot, the bunk beds don't have stairs and they move around a lot. we asked for laundry service and the clothes came a little wet and wrinkled, but at least clean, we don't care much but it can be important. the bathrooms should be cleaned more often, especially in the afternoons when more people arrive from the beach. the atmosphere is pleasant and the people in charge are always attentive to your safety and well-being.
Établissement pas cher donc rentable. Personnel très disponible et sympathique. Quartier un peu excentré mais pas très loin. Seul bémol, la propriété et l’état de la literie, les draps et matelas étaient un peu vieux…
cheap property so profitable. very helpful and friendly staff. a little eccentric neighborhood but not too far away. only bémol, the ownership and condition of the bed linen, sheets and mattresses were a little old...
not safe at all, someone took a lot of my money in my bag. The door of the room didn’t close. It was not clean
Nous sommes restés 2 nuits et nous n’avons pas aimé le cadre, l’hotel et l’ambiance. La chambre était sale, il y a du bruit jusqu’à tard dans la nuit (musique, discussions…) L’ambiance n’était pas ce qu’on attendait. Il n’y a que le personnel qui remonte un peu la note, qui était très sympathique et accueillant. C’est pas cher mais je ne recommande pas.
We stayed 2 nights and we didn't like the setting, the hotel and the atmosphere. the room was filthy, there is noise until late at night (music, discussions...) the atmosphere was not what we expected. there is only the staff who raise the note a little, who was very friendly and welcoming. it is cheap but I don't recommend it.
I loved it
great price for cartagena, comfy in its own way but well outside of touristic areas (but has a public bus connection directly in front)
Nice hosts
Best bang for buck! No flair no fancy nothing! Bud if you want a safe place to sleep and puff down it’s the spot
Very chill !
Ich habe mich wie im Irrenhaus gefühlt. Gäste waren teilweise auf irgendwelchen harten Drogen und haben um 8 Uhr zum Alkohol trinken begonnen. Die Küche ist total klebrig und eklig gewesen. Ich hatte zwei Nächte reserviert aber bin nur eine geblieben. Die Gegend ist wirklich nicht schön.
I felt like I was in the Irrenhaus. guests were partially on some hard drugs and started drinking alcohol at 8am. the kitchen was totally cluttered and disgusting. i had booked two nights but only stayed one. the area is really not pretty.
Sehr nettes Personal und der Vibe war sehr entspannt. Die Küche könnte besser ausgestattet sein und auch die Betten sind sehr alt. Wir hatten mehrmals eine Maus im Zimmer !! Sie hat unser Essen angefressen und uns oft erschreckt. Nicht so schön :/
The kitchen could be better equipped and the beds are also very high. we had several times eine Maus im Zimmer !! she has chewed our food and often scared us. nicht so schön:/
I saw a small rat beside me on the bed playing in a plastic bag .. ths plastic bag may be contained food before the rat made a whole in the bag and when I heard something is playing on the bed noticed the rat jumped right away scared it was my first time to see that .. they moved me to a distant room that doesnt have connection to wifi .. I decided to leave the hostel and Cartagena because of what happened
Its ok to tie up a loose end on your stay