Miami · USA
Freehand Miami
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Other facilities (35)
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HW prices from today
Worst reviews
+ Muy Mala atención por parte de una Señorita. Muy poca empatia y ganas de colaborar, mal trato.
- Muy Mala atención por parte de una Señorita. Muy poca empatia y ganas de colaborar, mal trato.
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+ Nada.Muy mala atención especialmente de una Señorita que no le importaba nada.
- Poca apertura y trato pesimo. Solicite un 1 habitación y me dieron compartido Especificamenta la persona que me trato mal es una Sra con ascento argentino entre 30 a 40 años edad
- They have fleas. Do not stay there. I have so many bites. I look like rocky road.
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+ Nothing
- Old, dirty building, does not look at the photos. Bugs in the room. Loud air conditioning and I got cold after the stay because I was not allowed to switch it off. You need to leave your ID when you want to use hair dryer. I didn’t feel safe leaving my documents at the reception without even adding any note in the system. Humidity in the room, towels doesn’t get dry and you are not allowed to change it or get extra. Loud at night, the building close to the street and the bars. Rude, not helpful staff, manager doesn’t reply to my complain, even to booking.com.
+ The front desk person was so rude
Recent reviews
The Miami Freehand is an amazing place to be! Beautiful landscaping and supportive community that enables you to enjoy. Many parts of property for peace and privacy. I really enjoyed my stay. The staff was amazing. Thank you so much!
Great location, value, personnel is friendly and maintenance try to keep the place clean and tidy but rooms. The overall common areas ambient is comfortable and serene. Downs are the club music and noise boom that can be heard in the rooms not comfortable for falling asleep after long travel. The earplugs should be free and not for sale as a mitigation for the noise as a minimum courtesy to guests. Also the sanitation of rooms is not the best. This is a two stars Hotel not really a HOSTELWORLD.
They'd get a higher review if one of the housecleaners showed some hospitality. Why if I'm going into a public space are you yelling at me? Why are you lying to my face saying something is broken when it's not? Why are you on your phone during work? If you do not speak English that's not an excuse...you still can speak with respect in Spanish. Other than that I stayed at the freehand in Chicago, which is why I decided to stay at this one. It's pretty nice, love the pool, but feels constaining.
Camas cómodas, pero se veía el polvo en las literas (en la madera). Los baños muy limpios. En las noches ponen musica muy fuerte de 7 pm a 12:30 am la cual no deja dormir, es un ambiente de fiesta. El viernes la música es muy fuerte, el sábado o ya me había acostumbrado o fue un poco mas baja, el domingo estaba a un ruido agradable (aunque hubiera preferido que no hubiera musica). Hicimos late check out y fue una maravilla! Lo recomiendo ampliamente, solo la musica es el problema!
The rooms were not clean. The floors in the room had a lot of dirt on them. The window of the restroom was literally open to other buildings.
Friendly staff very attentive, beautiful swimming pool facilities I like the restaurants locations
El lugar es muy bonito, siempre está limpio y huele muy bien, la comida es muy buena, la cockteleria de los bares 10 de 10, el personal siento que puede cambiar un poco su actitud hacia los huéspedes ese fue mi único detalle pero freehand Miami realmente es una excelente experiencia y es fácil de llegar hasta en transporte público en una ciudad tan grande, extraño mi cuarto
TERRIBILE, state alla larga da questo posto. Personale scortese. Sono arrivato alle 11 di mattina e hanno aspettato fino alle 19 per dirmi che mi avevano dato la stanza sbagliata (dormitorio femminile) e che quindi avrei dovuto reimpacchttarenthtte le mie cose e cambiare stanza. Al check out non hanno voluto tenermi i bagagli, con la scusa che tutto l’hotel era impegnato da un evento privato, quando in realtà poi tutti lasciavano i propri bagagli (ce n’erano almeno 200 in deposito).
I think the establishment is well located and correct. It’s complicated to reach them by phone, I still haven’t gotten back my $50 deposit after more than a week.
I made so many friends here! Food was kind of expensive at the hostel, but I recommend going to Triton Supermarket behind the hostel. Very close to the beach and a great atmosphere.
Beautiful place to stay, met lot of wonderful people, beautiful garden with pool. All was fine
Absolutely amazing place. This is a gem for travelers. 100% recommend.
Freehand Miami was an excellent hostel! Very clean and great vibes. Even better it’s only two blocks from the beach! They lend beach towels and beach chairs to guests. Several food options and coffee/ bakery nearby as well. We enjoyed the two bars/ restaurant on site as well. We stayed in a private room so it was more like a hotel, but folks staying in the hostel all seemed to be getting friendly with one another in common areas. They also offer a late check out (3pm) for additional cost.
+ We loved the room, the decor. Super comfortable and good vibes in the bar area.
- There were no bikes available even at 6.30am so couldn’t avail of the perks advertised.
Showers need improvement. And some of the staff are unfriendly
+ Check-In Process with Mercy was Fast & Effortless. So late @ Night with a 'Last minute Booking. Mercy's Polite & Genuine Concern was A PLUS!. I Added a Concern about Accomodations & She made sure my room was One minute from Lobby. Mercy's Endless Smiles added to Ease Tensions from an Otherwise "Hectic Evening" Thank-You Very Much!
- I get this is a Shared Space. Though I was TRIPPING Over Open Siutcases strewn Across The Floor of A VERY SMALL Space. Food & Personal belongings took OVER Every inch of Space Available. It Was Honestly Beyond Inconvenient. I Remained Light-Hearted & STRICTLY Entered Room for Retiring @ Night & Showering. 😊
+ Muy Mala atención por parte de una Señorita. Muy poca empatia y ganas de colaborar, mal trato.
- Muy Mala atención por parte de una Señorita. Muy poca empatia y ganas de colaborar, mal trato.
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It was an amazing experience! Since the first moment the staff was very kind and helpful. The room was so beautiful and clean. I really liked it. The bed was so comfortable and you feel private in your bedroom. The facilities were so nice. The location is more than good! Located in Miami Beach the hostel is near to the beach, restaurants and bars! Very recommended.