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Overall, the beds were uncomfortable. And the staff was really rude. Would not recommend
We booked a private room, which was just off the main lobby/kitchen area so it was really noisy from other guests talking late. The mattress on the bed was so terrible and felt like a water bed. We booked it because it was close to the bus station, but regretted this because of the quality of the mattress, noise and high cost of this hostel considering
Met great people. Great volunteers and great lady managing the place. Not great facilities in dorms and privates. Very badly run in my opinion from the owner. The little game done with all the travelers with the payment is horrible and needs to be adressed. Bear in mind the price you might see is way less than what they are going to make you pay at the property.(This isn't about the little tax every place in Mexico asks for, it's much more, here from 7 I paid 19 which is the price of way better ...
They add additional taxes. Price on app is less but in actual when we go for Checkin they say there are additional taxes and charge more.
CUIDADO HOSTEL QUE ENGAÑA A LOS VIAJEROS. Te quieren cobrar al llegar el doble de lo que contratas por medio de la plataforma. A pesar de tener la factura que emite la plataforma y donde pone claramente el pago total, te quieren cobrar el doble . Yo me negué porque el recibo de la contratación por medio de la plataforma esta muy claro el p pone claro, me dijo que el precio era el que ella me decía y que sino me buscara otro sitio. Me fui a otro muy cerca, mejor precio y tranquilo
They want to charge you on arrival twice what you hire through the platform. despite having the invoice that the platform issues and where it clearly states the total payment, they want to charge you double . I refused because the receipt of the hiring through the platform is very clear the p makes it clear, she told me that the price was what she told me and that if not I would find another place. I went to another very close, better price and quiet place.
¡Este es un hotel con cargos disfrazados! Por ejemplo, si usted tiene que pagar $10, el tipo de cambio en tiempo real $1 =20 pesos, usted tiene que pagar $200 pesos. Pero el tipo de cambio en este hotel es de $1 = $16 pesos (solo tienen un tipo de cambio muy bajo en su propio hotel) la tarifa de la habitación es de $10 y aquí tienes que pagar $12.50 más un 5% de comisión por tarjeta. Pregunté a un viajero coreano, lo mismo, el método de recolección y el ladrón tiene algo extraño que tr...
This is a hotel with disguised fees! for example, if you have to pay $10, the real-time exchange rate $1 =20 pesos, you have to pay $200 pesos. but the exchange rate in this hotel is $1 = $16 pesos (only they have a very low exchange rate in their own hotel) the room rate is $10 and here you have to pay $12.50 plus a 5% commission per card. i asked a korean traveler, the same, the collection method and the thief has something strange to work with!
Mercedes from reception is amazing is deserves a 10. Rat found on the kitchen and many more can be heard traveling through the ceiling. Hospital matress with cardboard as bedding not conducive to optimum sleep. Hotel cleaning lady rude and takes liberties such throwing your stuff without asking a d must win the prize of shady attitude. Hotel allowed specific guests to play loud music and drink in the dorm . Wallet stolen in the dorm so not really a hostel vibe .
Alternatif check out I want to leave my back pack for a few hours(maximum 3 hours) the start claim 200 pezo for this İt is not a hotel or hostel costom. I travel a lot. Many time I left my backpack for along tine without charge.
Front desk was friendly and nice. They will tell you that your credit card is not working. Pushing you to pay cash. And the exchange rate is a rip off. Terrible. Bathroom and wc is in bad condition. There's no soap to wash hands after wc. Wonder how the stuff is washing hands after.... Kitchen is also very dirty. It makes it difficult to cook your own food. Breakfast is basically bread, margarine and jam in dirty looking containers.. I wouldn't stay there again. Worst place I ever stayed.
The rooms are located right next to reception, which was very loud. The employees had loud conversations on speaker phone early in the morning and late into the night making sleep difficult. The bed was so uncomfortable I opted to sleep on the floor rather than get poked with springs. A/c worked well in the room and the location is good. The bathroom requires a key which was annoying. Not good value considering airbnbs are similarly priced.
Recent reviews
¡Una experiencia inmejorable, un personal maravilloso y las suites perfectas!
Overall, the beds were uncomfortable. And the staff was really rude. Would not recommend
Wir hatten einen tollen Aufenthalt und wären auf jeden Fall länger dort geblieben wenn Cancun nicht ein Ort gewesen wäre wo wir nicht lange bleiben wollten. Die Betten waren sauber und gemütlich und der Garten ist super gemütlich. ✨
We had a great stay and would definitely have stayed there longer if Cancun hadn't been a place where we didn't want to stay long.The beds were clean and cozy and the garden is super cozy.
The rooms are located right next to reception, which was very loud. The employees had loud conversations on speaker phone early in the morning and late into the night making sleep difficult. The bed was so uncomfortable I opted to sleep on the floor rather than get poked with springs. A/c worked well in the room and the location is good. The bathroom requires a key which was annoying. Not good value considering airbnbs are similarly priced.
Wow ? Me encantó las vibras de este lugar , calidad - precio mas que justos!!! La bienvenida , la ubicación, las instalaciones, y los empleados, excelentes y excelente servicio. Reservé del 1 al 2 de abril , me volví a quedar s mi regreso después de playa del Carmen . Gracias Meche y la Chica de Ukrania que me atendieron muy profesionales y buenísima onda ! ❤️ Vuelvo sin duda
Wow ? i loved the vibes of this place , quality - price more than justos!!! the welcome , the location, the facilities, and the staff, excellent and excellent service. booked from 1 to 2 april , i stayed again on my return after playa del carmen . thanks meche and the girl from ukraine who attended me very professional and buenaísima onda ! ❤️ i will definitely be back
Very good place — very comfortable and welcoming. Mecha is a great host, always kind and helpful. The rooms are very nice, and the price is very reasonable. I will definitely come back next time!
Staff super friendly! I had a nice and clean private room with ac, coffee, refrigerator and a microwave
todo es staff es super amable y dispuestos a ayudarte , lo recomiendo al 100 , me volvere a hospedarme ahi sin dudas !!
todo es staff is super friendly and willing to help you, I recommend it to 100, I will return to stay there without any hesitation !!
Det var så fina sviter med välutrustat kök och jättefin uteplats! Supersköna sängar och väldigt fräscht badrum. Nära centrum!
It was such a nice sweater with a well-equipped kitchen and a great patio, superb beds and a very fresh bathroom, close to the center!
I loved the backyard, and I got lots of helpful information from the staff for the things around. In the area are lots of local Restaurants and so on, I really recommend this Place for a stay in Cancun!
Wir haben eine Nacht vor unserem Flug in einem Einzelzimmer übernachtet und es war super. Sehr sauber und hatte sogar einen Kühlschrank& Mikrowelle. Wir haben uns super wohl gefühlt und wären sonst auch gerne noch länger geblieben. Vielen Dank:)
We stayed in a single room one night before our flight and it was great. very clean and even had a fridge & microwave. we felt super comfortable and would have liked to stay longer. thank you very much:)
Muy lindo el lugar y súper cómodo, el internet funciona excelente, el staff increíble y las actividades con los voluntarios me hicieron sentir en casa. Me encantó el sitio. Solo faltan una hamacas atrás y sería perfecto
The location is very nice and super convenient, the internet works great, the staff is amazing and the activities with the volunteers made me feel at home. i loved the site. only one hammock is missing behind and it would be perfect
très bien, dortoir au top. cuisine équipée et suffisante. L'espace extérieur est un plus.
Very good, dormitory on top. fully equipped and sufficient kitchen. the outdoor space is a plus.
A really nice hostel for the price, we loved the outside area with the lights and everything. Staff was kind. The kitchen is really small and also kind of dirty and the plates were very old and scratched.
Great place. Clean, good vibes and nice people.
Bien situé dans un quartier calme avec des petits restos tout près. Pas loin d'ADO. Auberge remise à neuf. Chambre confortable.Douche bien chaude. Joli décor. Cuisine bien équipée .Patio agréable . Personnel très sympathique !! A recommander !
Well located in a quiet area with small remnants nearby. not far from ADO. hostel refurbished. comfortable room.hot shower.nice decor.well equipped kitchen.pleasant patio.very friendly staff !!
We stayed in a private room which had a shared bathroom with 1 other private room. Room was comfortable and was good for a nights stay however there were people from mixed dorms using our bathrooms which was annoying for us.
Nice facility in a central location. Very affordable. The staff were very helpful in booking tours, etc. My only complaint is that the bathrooms lacked hot water in the sinks, and the kitchen needs more refrigeration facilities. When I inquired about the former with the owner, Carlos (very nice guy), he explained that this had been removed because guests had been using sinks to wash clothes. While I understand the reasoning, I still think that it's not good to not have this situation.
Preis Leistung unerreichbar. Sehr sauber und alles vor Ort
Very clean and everything is in place.
We booked a private room, which was just off the main lobby/kitchen area so it was really noisy from other guests talking late. The mattress on the bed was so terrible and felt like a water bed. We booked it because it was close to the bus station, but regretted this because of the quality of the mattress, noise and high cost of this hostel considering